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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WHO MAY I CONTACT IF I ENCOUNTER ANY PROBLEMS WITH THE VIU APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING VIU PREMIUM MEMBER CAN I SUBSCRIBE TO THE APP VIA ASTRO INSTEAD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I KNOW IF I AM BEING CHARGED FOR THE BOX FEE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 007 STREAMING ON ASTRO GO WHILE BEING CONNECTED TO A VPN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UNABLE TO INSTALL ASTRO APP TO MY SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN CUSTOMERS REQUEST TO HAVE BOTH THE PAPER BILL AND E BILL AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACCESS NETFLIX ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG WILL THE MULTIROOM SMART TV MONTHLY REBATE OF RM15 BE APPLICABLE FOR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL OPTING FOR E INVOICING CHANGE HOW I RECEIVE MY MONTHLY BILLS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I ENJOY WITH MY MULTIROOM ASTRO BOX SERVICE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I CHECK MY ASTRO OR FIBRE BROADBAND BILL AND OUTSTANDING BALANCE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UNABLE TO BROWSE OR ACCESS CERTAIN WEBSITE ALLO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ADD A NEW OR AN EXISTING NETFLIX ACCOUNT TO MY ASTRO BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY ON A DISNEY PLAN ARE THERE ANY CHANGES TO MY PLAN WITH THE NEW DISNEY APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS ZEE5 ON THE ULTRA ULTI BOX THE SAME AS THE ZEE5 MOBILE APP AND WEBSITE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I LINK MY ASTRO ID TO MY ASTRO ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I SUBSCRIBE TO THE ASTRO X3 PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE NOT ACTIVATED MY DISNEY ACCESS WILL I STILL BE CHARGED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS BEIN SPORTS CONNECT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I KNOW IF MY SUBSCRIPTION IS ENTITLED TO THESE NEW CHANNELS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS MY ACCOUNT NUMBER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DOES WATCHING ON THE ASTRO SMART TV APP UTILISE ONE 1 OF MY ASTRO GO CONCURRENCY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I PAY MY ASTRO BILL BY INSTALLMENT PLAN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE MOVING PROCEDURE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE SUFFICIENT FUNDS IN MY ACCOUNT WHY IS MY PAYMENT UNSUCCESSFUL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I CHANGE THE INTERFACE LANGUAGE OF MY TVBANYWHERE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 009 YOU ARE NOT SUBSCRIBED TO THIS CONTENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


INSTALLATION SETUP PLUG AND PLAY MODE ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WE APOLOGISE FOR THE SERVICE INTERRUPTION WAFTSI HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE ACTIVATED MY PRIME VIDEO ACCESS WITH ASTRO HOW DO I LOG IN AND WATCH PRIME VIDEO ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I RETURN MY ASTRO BROADBAND DEVICES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM A 3RD PARTY CAN I REQUEST ON BEHALF OF ACCOUNT HOLDER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


FOLLOW THE STEPS BELOW TO PAIR THE MOBILE APP WITH YOUR TV SCREENON THE ASTRO ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACCESS THE TVBANYWHERE APP ON THE ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE DIFFERENCE BETWEEN ASTRO GO AND ASTRO GO PLUS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE ANY PENALTY FEE IF I DECIDE TO CANCEL MY MULTIROOM SMART TV SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY DAYS NOTICE SHOULD I PROVIDE PRIOR TO MOVING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED FOR VIDEO ON DEMAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


TEST SATELLITE FREQUENCY HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY AM I NOT RECEIVING A PAYMENT REMINDER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO SWITCH TO THE NEW ASTRO PACKS IN MY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I NO LONGER USE THE MOBILE NUMBER DISPLAYED ON THE SCREEN HOW DO I UPDATE MY MOBILE NUMBER TO RECEIVE THE OTP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT WILL BE INCLUDED IN MY ASTRO BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


NO AUDIO ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE AND HOW CAN I ACCESS VIDEO ON DEMAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE CHECK THE RESOLUTION SETTING HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I RECEIVE A NOTIFICATION IF MY E INVOICING REQUEST IS UNSUCCESSFUL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY LANGUAGES DOES THE TVBANYWHERE APP SUPPORT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SLOW INTERNET CONNECTION ASTRO FIBRE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT BENEFITS DOES E INVOICE OFFER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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