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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


CHANGE STANDBY MODE ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHICH NEW PACK COMES WITH NETFLIX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I ACCESS THE BEIN SPORTS CONNECT APP OUTSIDE OF MALAYSIA

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I HAVE TO RESET MY FAVOURITE CHANNELS LIST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I TURN ON RESTRICTIONS FOR MINORS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE DIGITAL AUDIO SETTINGS HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


AS AN EXISTING ASTRO CUSTOMER WHAT HAPPENS TO MY EXISTING CONTRACTS UPON MOVING TO THESE NEW PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ADD A NEW OR AN EXISTING NETFLIX ACCOUNT TO MY ASTRO BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE BENEFITS OF USING MESH WIFI NETWORK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I UPDATE MY CONTACT DETAILS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHEN I CREATE A NEW NETFLIX ACCOUNT TO LINK TO MY ASTRO BILL WILL I LOSE ALL MY CURRENT WATCHING HISTORY IN NETFLIX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN YOU TELL ME MORE ABOUT ASTRO X3 S NO CONTRACT OPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL THERE A PRICE INCREASE FOR THE APPS ON ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE 4K UHD CHANNELS THAT ASTRO SMART TV APP CUSTOMERS CAN WATCH

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM NOT INTERESTED IN THESE NEW PACKS CAN I ADD OR UPGRADE MY CURRENT SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY SMART TV IS HAVING SOME TECHNICAL ISSUE CAN I DO A TEMPORARY CANCELLATION OF MULTIROOM SMART TV AND RESUME ONCE THE SMART TV IS REPAIRED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO IS ELIGIBLE TO USE MY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE AN AMAZON ACCOUNT BUT ARE NOT SUBSCRIBED TO PRIME VIDEO AM I ELIGIBLE FOR THE 2 MONTH ACCESS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE MULTI USER PROFILE MUP FEATURE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO HAVE A PRIMARY SUBSCRIPTION IN ORDER FOR ME TO SIGN UP FOR MULTIROOM ASTRO BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERROR MESSAGE UNABLE TO PLAYBACK THERE IS NO INTERNET CONNECTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY DEVICES CAN I USE TO STREAM ZEE5 AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY SUBSCRIBED TO THE ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE WILL I BE CHARGED 6 SERVICE TAX FOR ADD ON SERVICE SUCH AS MULTIROOM MULTIROOM SMART TV SMTV CLOUD RECODING AND ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL MY PERSONAL INFORMATION BE PROTECTED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I SUBSCRIBE TO MORE THAN ONE ASTRO X3 PACK UNDER THE SAME ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CHANGE MY PASSWORD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I SUBSCRIBE TO ASTRO ONE PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY SHOULD I SUBSCRIBE TO DISNEY WITH ASTRO INSTEAD OF GOING DIRECTLY ON THE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHEN WILL THE PRICE CHANGE FOR NETFLIX TAKE EFFECT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I DON T HAVE AN ULTRA ULTI BOX HOW CAN I ENTITLED FOR PRIME VIDEO 2 MONTHS ACCESS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SPLIT WIFI TO 2 4GHZ AND 5GHZ

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I HAVE TO PRINT ANYTHING OR FILL IN ANY FORMS BEFORE HANDING MY EQUIPMENT OVER TO THE COURIER AGENT INSTALLER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS SECUREGO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I WOULD LIKE TO SUBSCRIBE TO IQIYI WITH ASTRO MUST I SUBSCRIBE TO THE NEW PACKS TO BE ABLE TO ADD ON IQIYI TO MY SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CANCEL MY SIMPLY SOUTH SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SOFTWARE UPDATE HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE RECENTLY CHANGED OR LOST MY DEVICE CAN I RE REGISTER FOR SECUREGO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


THIS CHANNEL IS NOT INCLUDED IN YOUR SUBSCRIPTION TCINIIYS HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY PAYMENT HAS FAILED WHAT DO I DO NOW

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE WARRANTY ON THE ULTRA ULTI PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE MORE THAN 1 ASTRO FIBRE SUBSCRIPTION CAN I MANAGE ALL OF MY SUBSCRIPTIONS WITH THE ASTRO FIBRE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHICH SMART TV MODELS SUPPORT THE ASTRO SMART TV APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MUCH CANCELLATION FEE WILL I BE CHARGED IF I DOWNGRADE MY PACKS OR TERMINATE ASTRO SERVICES BEFORE THE END OF MY CONTRACT TERM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG DOES IT TAKE TO COMPLETE THE EKYC VERIFICATION PROCESS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS 4K UHD TELL ME ABOUT THE UHD CONTENT AVAILABLE WITH THE ULTRA BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I TRACK MY DELIVERY INSTALLATION STATUS IN MY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SLOW LOADING OR BUFFERING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS TO MY SUN NXT APP ACCESS IF MY ASTRO ACCOUNT IS SUSPENDED DISCONNECTED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IF I WOULD LIKE TO CHANGE MY 12 MONTHS COMMITMENT PERIOD TO 24 MONTHS WILL IT BE PRORATED HOW WILL THE COMMITMENT PERIOD BE CALCULATED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERROR MESSAGE MAX REGISTERED DEVICES REACHED REGISTERED DEVICE FULL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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