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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WILL MY ASTRO X3 PACK SUBSCRIPTION AUTOMATICALLY RENEW AFTER THE 12 MONTH CONTRACT ENDS

  • Consumer
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WHAT IS THE ASTRO BROADBAND

  • Consumer
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I M CURRENTLY SUBSCRIBED TO ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE IF I DOWNGRADE MY PACKAGE TO ASTRO TV PACK ONLY WILL I STILL BE CHARGED 6 SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO MAY I CONTACT IF I ENCOUNTER ANY PROBLEMS WITH THE WETV APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY DEVICES CAN I USE TO STREAM THE VIU APP AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE FORGOTTEN MY PASSWORD WHAT SHOULD I DO NOW

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I SUBSCRIBE TO THE MULTIROOM SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I RETURN MY ULTRA BOX OR ULTI BOX AND SIM CARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I VIEW MY CURRENT SUBSCRIPTION THE CHANNELS AND PACKAGES THAT I CURRENTLY AM SUBSCRIBED TO

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


ARE THERE ANY DOWNSIDES TO USING A MESH WIFI NETWORK

  • Consumer
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WHERE CAN I PROVIDE THE AUTHORIZATION LETTER

  • Consumer
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WHAT ARE THE DIFFERENT PAYMENT CHANNELS AVAILABLE

  • Consumer
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PLEASE INSERT THE CORRECT ASTRO SIM CARD WITH THE ARROW FACING DOWN CA 14

  • Consumer
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UPON DOWNLOADING THE ASTRO SMART TV APP WHAT DO I DO NEXT

  • Consumer
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WHAT CHANGES ARE BEING MADE TO MY MOVIES PACK OR ASTRO ONE EPIC PACK

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


IF I NEVER RECEIVE THE REFUND WITHIN THE PROMISED TIMELINE WHAT SHOULD I DO

  • Consumer
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  • Our Brands


I DO NOT KNOW HOW TO USE THE APP WHERE CAN I GET MORE INFORMATION

  • Consumer
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WHAT HAPPENS IF I DO NOT RECEIVE ANY SECUREGO NOTIFICATION ALERT TO AUTHORISE TRANSACTIONS OR IF MY PHONE FREEZES

  • Consumer
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HOW WILL ASTRO NOTIFY CUSTOMERS ON IT S NETFLIX PRICE REVISION

  • Consumer
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I AM NOT ON THE ULTRA OR ULTI BOX HOW DO I ACCESS THESE STREAMING APPS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I ACCESS THE ZEE5 APP OUTSIDE OF MALAYSIA

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 1300 ERR 014 A PROBLEM OCCURRED DURING PLAYBACK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY DO I NEED TO RETURN THE ULTRA BOX OR ULTI BOX AND THE SIM CARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE AND HOW CAN I ACCESS VIDEO ON DEMAND

  • Consumer
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HOW DO I CHANGE MY PASSWORD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE MORE THAN ONE CARD REGISTERED FOR ONE TIME PAYMENT WHICH WILL BE CHARGED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I ENJOY WITH MY MULTIROOM ASTRO BOX SERVICE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE DURATION FOR THE APPROVAL OF MY E INVOICING REQUEST

  • Consumer
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I RENTED AN ASTRO FIRST TITLE HOW WILL I BE CHARGED

  • Consumer
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WHERE CAN I GET MORE INFORMATION OR SIGN UP FOR THE ULTI BOX

  • Consumer
  • Business
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  • Advertising
  • Our Brands


WHAT IS VIDEO ON DEMAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHEN I CREATE A NEW NETFLIX ACCOUNT TO LINK TO MY ASTRO BILL WILL I LOSE ALL MY CURRENT WATCHING HISTORY IN NETFLIX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACCESS NETFLIX ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I REGISTER FOR ASTRO AUTO DEBIT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY PAYMENT IS SUCCESSFUL BUT I HAVE WAITED MORE THAN FIVE 5 MINUTES AND IT IS NOT REFLECTING IN MY ASTRO WHAT SHOULD I DO

  • Consumer
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  • Advertising
  • Our Brands


CAN I REQUEST FOR TRANSFER OF EQUIPMENT OWNERSHIP MERGE OF EQUIPMENT SPLIT OF EQUIPMENT IF I HAVE AN OUTSTANDING BALANCE IN MY ACCOUNT

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DO I NEED TO HAVE A PRIMARY SUBSCRIPTION IN ORDER FOR ME TO SIGN UP FOR MULTIROOM ASTRO BOX

  • Consumer
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PLEASE INSERT THE CORRECT ASTRO SMART CARD WITH THE ARROW FACING UP S2 HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO SWITCH TO THE NEW ASTRO PACKS IN MY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL MY HBO MAX APP PROFILE WATCH HISTORY OR FAVORITES BE SAVED IF I SUBSCRIBE DIRECTLY VIA HBO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY PAYMENT IS STILL PENDING WHAT DO I DO NOW

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE ASTRO X3 PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I FORGOT MY ASTRO ID WHAT DO I DO NOW

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I CHANGE OR RESET MY PASSWORD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MUCH CANCELLATION FEE WILL I BE CHARGED IF I DOWNGRADE MY PACKS OR TERMINATE ASTRO SERVICES BEFORE THE END OF MY CONTRACT TERM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ASTRO FIBRE HUAWEI K562E WIFI CHANNEL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I RETURN THE BOX EVEN AFTER I HAVE BEEN CHARGED FOR THE BOX FEE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I SUBSCRIBE TO WETV VIP VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I DELETE MY ASTRO ID

  • Consumer
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WHEN IS THIS SERVICE AVAILABLE ON ASTRO

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