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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


ONCE MY E INVOICING REQUEST IS APPROVED WILL I BE ISSUED AN E INVOICE MONTHLY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I FIND MY ACCOUNT NUMBER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ADD CARD FOR AUTO DEBIT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY IS THERE A NEED TO CHANGE THE DUE DATE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I DON T HAVE AN ULTRA ULTI BOX HOW CAN I ENTITLED FOR PRIME VIDEO 2 MONTHS ACCESS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I ACCESS PRIME VIDEO VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM ALREADY SUBSCRIBED TO EPIC MOVIE PACKS BUT I AM BEING REDIRECTED TO SUBSCRIBE TO PRIME VIDEO PAGE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE CREDIT BALANCE IN MY ACCOUNT HOW DO I GET MY REFUND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL MY CREDIT CARD BE ACCEPTED FOR PAYMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO DOWNLOAD SHOWS ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WE APOLOGISE FOR THE SERVICE INTERRUPTION WAFTSI HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO CAN I CONTACT FOR MORE INFORMATION ON THE E INVOICING IMPLEMENTATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IF A CUSTOMER INSISTS ON THE REFUND THREE 3 MONTHS AFTER BEING CHARGED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THE PARTNERSHIP WITH NETFLIX IS A MONOPOLY OF OTT APPS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 701 ISSUES LAUNCHING OR LOADING THE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG WILL IT BE BEFORE I AM ABLE TO ENJOY MY NEW SERVICE UPGRADE S

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL THIS CHANGE IN DUE DATE IMPACT MY MONTHLY SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAXIS HUAWEI ROUTER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


AM I STILL ENTITLED FOR MULTIROOM DISCOUNT IF I WOULD LIKE TO TRANSFER OF EQUIPMENT OWNERSHIP SPLIT OF EQUIPMENT OF MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I MANAGE MY MULTIROOM SMART TV SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS SERVICE TAX IMPOSED ON CUSTOMERS RESIDING IN LABUAN LANGKAWI AND TIOMAN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHEN CAN I START ENJOYING MY VIP SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


NO AUDIO ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


BOX HANG AT CHANNEL HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


TEST SATELLITE FREQUENCY ULTRA AND ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED FOR RECONNECTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF ASTRO GO IS REMOVED FROM MY SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I REGISTER FOR AN ASTRO ID ON SUN NXT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED A SWITCHING FEE IF I UNSUBSCRIBE FROM SUN NXT PREMIUM OR DOWNGRADE MY SUBSCRIPTION TIER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 007 STREAMING ON ASTRO GO WHILE BEING CONNECTED TO A VPN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAY I REQUEST A REFUND OF THE CREDIT BALANCE IN MY ASTRO ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY CHOOSE ASTRO ONE PACK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY SUBSCRIBED TO ASTRO FIBRE STANDALONE IF I UPGRADE MY PACKAGE TO ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE WILL THERE BE ANY IMPACT ON SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I HAVE TO RESET MY FAVOURITE CHANNELS LIST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE DIFFERENCE BETWEEN MULTIROOM ASTRO BOX AND MULTIROOM SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


AS AN EXISTING ASTRO CUSTOMER WHAT HAPPENS TO MY EXISTING CONTRACTS UPON MOVING TO THESE NEW PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING PRIME VIDEO MEMBER CAN I ALSO ACCESS THE PRIME VIDEO 2 MONTHS WITHOUT ADDITIONAL COST ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE MASTER PIN ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SHOULD I DO IF THE ULTRA ULTI PLUG PLAY BOX ASTRO SIM CARD IS FAULTY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UNABLE TO BROWSE OR ACCESS CERTAIN WEBSITE ALLO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SET TV TO SYNC TO ASTRO REMOTE CONTROL ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN CUSTOMERS WITHOUT AN ULTRA ULTI BOX ENJOY THE SUN NXT APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I DIDN T RECEIVE ANY SMS NOTIFICATION ON THE ASTRO BOX SMART CARD SIM CARD RETRIEVAL REQUEST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I DOWNLOAD THE CONTENT ON THE IQIYI APP FOR OFFLINE VIEWING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY DEVICES CAN I USE TO STREAM THE VIU APP AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW WILL ASTRO NOTIFY CUSTOMERS ON IT S NETFLIX PRICE REVISION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PROFILE SELECTION ON STARTUP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE FORGOTTEN MY PASSWORD WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT BENEFITS DOES E INVOICE OFFER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY ON A DISNEY PLAN ARE THERE ANY CHANGES TO MY PLAN WITH THE NEW DISNEY APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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