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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


I CAN T CONNECT MY ULTRA PLUG PLAY BOX TO WI FI WHAT SHOULD I DO TO FIX THIS

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ANY DOCUMENT REQUIRED FOR REFUND

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RUN NETWORK DIAGNOSTICS ULTRA BOX ULTI BOX

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AM I ELIGIBLE FOR THE ASTRO REWARDS

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HOW LONG DOES PAYMENT VIA CHEQUE TAKE TO BE POSTED

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DO I HAVE TO PAY TO ACCESS THE ASTRO FIBRE APP

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WHY CAN T I GET MAXIMUM SPEED BASED ON MY SUBSCRIPTION PACKAGE 500 800MBPS ON MY LAPTOP MOBILE PHONE

  • Consumer
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I AM AN EXISTING IQIYI VIP WILL I GET TO ENJOY ASTRO SPECIAL PRICE

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WHAT IS THE NEW USER INTERFACE ON ASTRO GO

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HOW CAN ASTRO CUSTOMERS ENJOY ZEE5

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HOW DO I USE SECUREGO IF I PERFORM A TRANSACTION ON A DIFFERENT DEVICE

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HOW DO I ADD A NEW OR AN EXISTING NETFLIX ACCOUNT TO MY ASTRO BILL

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ERR 1001 ERR 001 A PROBLEM OCCURRED DURING PLAYBACK

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WHAT CAN I WATCH ON ASTRO GO

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THE BEIN SPORTS CONNECT APP WON T LOAD AFTER I PRESSED CANCEL WHEN LOGGING IN WHAT DO I DO NOW

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I M HAVING TROUBLE TO COMPLETE THE ASTRO ID VERIFICATION WHAT SHOULD I DO NOW

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WILL I STILL BE CHARGED IF THE MOVE IS DELAYED

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WHAT WILL HAPPEN TO MY NETFLIX ACCOUNT IF I CANCEL MY ASTRO SERVICE OR CHANGE MY ASTRO PACKAGE

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ADD CARD FOR AUTO DEBIT

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ERROR MESSAGE CODE IS TOO SHORT INCORRECT CODE PLEASE TRY AGAIN

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I AM CURRENTLY USING A SONY TV MODEL THAT DOES NOT SUPPORT 4K UHD CAN I STILL WATCH THESE CHANNELS IN LOWER RESOLUTION

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DO I HAVE TO PAY EXTRA TO USE ASTRO GO

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WHO IS ELIGIBLE TO REGISTER AND CANCEL THE AUTO DEBIT FACILITY

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WHAT IS THE DIFFERENCE BETWEEN SUN NXT LITE AND SUN NXT PREMIUM

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WHAT IF I WOULD LIKE TO CHANGE MY 24 MONTHS COMMITMENT PERIOD TO 12 MONTHS IS THERE A PENALTY HOW WILL THE COMMITMENT PERIOD BE CALCULATED

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WHAT IS THE WARRANTY ON THE ULTRA ULTI PLUG PLAY BOX

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ARE THERE ANY SUBTITLES OR DUBBING AVAILABLE FOR THE CONTENT ON PRIME VIDEO

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WILL I BE CHARGED AN 8 SERVICE TAX ON THE SWITCHING FEE FOR A FUTURE DATE ORDER THAT FALLS ON OR AFTER 1ST MARCH 2024

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WHERE CAN I ACCESS THE TVBANYWHERE APP

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I AM A CUSTOMER SUBSCRIBING TO AN ASTRO SUBSCRIPTION PACKS THAT ARE BUNDLED WITH NETFLIX AND I WOULD LIKE TO REMOVE NETFLIX FROM MY SUBSCRIPTION DUE TO THE PRICE INCREASE CAN I DO SO

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CAN I ACCESS THE VIU APP OUTSIDE OF MALAYSIA

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HOW DO I FIND THE ASTRO SMART TV APP ON MY SMART TV

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SWITCH FROM KIDS TO ADULT PROFILE

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WHY DOES ASTRO RECOMMEND THIS FEATURE TO BE DISABLED

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I HAVE ADDED A NETFLIX ACCOUNT TO MY ASTRO BILL DO I NEED TO PERFORM ANY ACTIVATION

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BOX NOT RESPONDING TO REMOTE CONTROL HD ENABLED BOX

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I VE PAID MY BILL IN ADVANCE MONTHLY QUARTERLY YEARLY WILL I BE CHARGED AN 8 SERVICE TAX STARTING MARCH 2024

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WHERE CAN I ACCESS VIU VIA ASTRO

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WILL MY HBO MAX APP PROFILE WATCH HISTORY OR FAVORITES BE SAVED IF I SUBSCRIBE DIRECTLY VIA HBO

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I PRESSED SKIP AND LAUNCH PRIME VIDEO ON MY ULTRA ULTI BOX BUT IT REDIRECTED ME TO THE SUBSCRIBE TO PRIME VIDEO PAGE WHAT SHOULD I DO

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WHAT ARE THE TV MODELS THAT SUPPORT 4K UHD

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CAN I ACCESS THE TVBANYWHERE APP OUTSIDE OF MALAYSIA

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I HAVE AN ULTRA ULTI BOX AND I VE SUBSCRIBED TO THE NEW PACKS WITH NETFLIX BUT I WHY CAN T ACCESS NETFLIX ON MY ULTRA ULTI BOX

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I HAVE MORE THAN ONE CARD REGISTERED FOR ONE TIME PAYMENT WHICH WILL BE CHARGED

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WILL I NEED TO TAKE A NEW CONTRACT AFTER MOVING

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AS AN EXISTING ASTRO CUSTOMER WHAT HAPPENS TO MY EXISTING CONTRACTS UPON MOVING TO THESE NEW PACKS

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CAN I UPDATE MY EMAIL ADDRESS MOBILE NUMBER FOR MY ASTRO ID

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ARE MY ASTRO REWARDS TRANSFERRABLE

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HOW TO SUBSCRIBE TO THE SUN NXT APP VIA ASTRO

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UPDATING YOUR EMAIL ADDRESS VIA YOUR SET TOP BOX STB

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