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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


I AM ALREADY SUBSCRIBED TO EPIC MOVIE PACKS BUT I AM BEING REDIRECTED TO SUBSCRIBE TO PRIME VIDEO PAGE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE AN ULTRA ULTI BOX AND I VE SUBSCRIBED TO THE NEW PACKS WITH NETFLIX BUT I WHY CAN T ACCESS NETFLIX ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE SIGNED UP FOR TWO 2 OR MORE MAIN ASTRO SUBSCRIPTIONS BUNDLED WITH NETFLIX WILL I BE ENTITLED FOR MULTIPLE NETFLIX SUBSCRIPTIONS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY SUBSCRIBED TO THE ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE WILL I BE CHARGED 6 SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO FIRST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO SWITCH TO THE NEW ASTRO PACKS IN MY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THESE PPV PURCHASES SUBJECT TO SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS BAND STEERING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAXIS KAON ROUTER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I ACCESS PRIME VIDEO VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE SUFFICIENT FUNDS IN MY ACCOUNT WHY IS MY PAYMENT UNSUCCESSFUL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ENJOY 2 MONTHS ACCESS TO PRIME VIDEO BY AMAZON AT NO ADDITIONAL COST ON THE WEBSITE AND MOBILE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I LOG IN TO THE ASTRO FIBRE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I CHANGE OR RESET MY PASSWORD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING ASTRO FIBRE CUSTOMER WITH A WIFI 6 HUAWEI K562E ROUTER HOW CAN I ACCESS THE ASTRO FIBRE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I ALREADY HAVE ULTRA BOX HOW DO I USE ALL THE NEW FEATURES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


BOX HANG AT CHANNEL HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE DIFFERENCE BETWEEN MULTIROOM ASTRO BOX AND MULTIROOM SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I REQUESTED A TECHNICAL VISIT INSTALLATION IN FEBRUARY 2024 HOWEVER THE APPOINTMENT IS IN MARCH 2024 WILL I BE CHARGED 8 SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I DOWNLOAD CONTENT ON THE WETV APP FOR OFFLINE VIEWING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I HAVE TO RESET MY FAVOURITE CHANNELS LIST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IMPACT WILL THIS DUE DATE REVISION FROM 30 DAYS TO 25 DAYS HAVE ON MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL THERE BE ANY PENALTY FEES IF I CANCEL MY IQIYI VIP SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I HAVE TO BE AN EXISTING ASTRO CUSTOMER TO HAVE AN ASTRO ID

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I USED TO LOG IN USING A USERNAME HOW DO I LOG IN NOW

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


REMOVE PAYMENT CARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 701 ISSUES LAUNCHING OR LOADING THE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY AM I BEING PROMPTED TO COMPLETE A CAPTCHA DURING PRIME VIDEO ACTIVATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I HAVE TO PAY AN INSTALLATION FEE FOR THE PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM A CURRENT ASTRO BROADBAND CUSTOMER CAN I UPGRADE MY INTERNET SPEED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


FAQS NETFLIX ON ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHECK LNB TYPE HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I NEED TO RESCHEDULE THE APPOINTMENT WITH THE COURIER AGENT HOW DO I PROCEED TO REQUEST FOR THE CHANGE OF APPOINTMENT DATE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF I DO NOT RETURN ASTRO EQUIPMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG DO I HAVE TO COMPLETE MY EKYC VERIFICATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE CHARGES FOR CUSTOMERS WHO ARE ON MULTI FREQUENCY E G EVERY 3 MONTHS EVERY 6 MONTHS ETC

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I NO LONGER RECEIVE ANY SMS FROM ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


AM I ELIGIBLE FOR THE ULTRA BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO MAY I CONTACT IF I ENCOUNTER ANY PROBLEMS WITH THE IQIYI APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY DEVICES CAN I STREAM CONCURRENTLY ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


RUN NETWORK DIAGNOSTICS ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I WATCH ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG DOES PAYMENT VIA CHEQUE TAKE TO BE POSTED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO PAY ASTRO BILL ON MY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY DO I NEED TO RETURN THE ULTRA BOX OR ULTI BOX AND THE SIM CARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ALL SERVICES NOT AVAILABLE BROADBAND ASTRO MAXIS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED FOR USING DIFFERENT PAYMENT METHODS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERROR MESSAGE UNABLE TO PLAYBACK THERE IS NO INTERNET CONNECTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I PROVIDE FEEDBACK IF THE MY ASTRO APP DOESN T WORK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY DO I NEED TO MAKE A ONE MONTH ADVANCE PAYMENT WHEN I SIGN UP FOR AN ASTRO TV PACK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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