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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WHAT IS ASTRO FIRST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SPLIT WIFI TO 2 4GHZ AND 5GHZ

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I ALREADY HAVE THE ULTI BOX HOW DO I USE ALL THE NEW FEATURES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHEN WILL THE 2 MONTHS ACCESS ON PRIME VIDEO WILL EXPIRE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING ASTRO CUSTOMER MUST I GET THE NEW PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I LL BE MOVING TO A NEW HOME AFTER ACTIVATING THE PLUG PLAY BOX DO I NEED TO PAY THE ACTIVATION FEE AGAIN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UPDATE PROFILE NAME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I DO IF I STILL GET ERROR VERIFICATION FAILED AFTER A FEW ATTEMPTS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT INFORMATION IS REQUIRED TO PAY MY ASTRO BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY ARE CERTAIN VIDEOS NOT AVAILABLE IN MY COUNTRY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED FOR VIDEO ON DEMAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE AN OPTION TO WITHDRAW FROM E INVOICING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I SUBSCRIBE TO BEIN SPORTS CONNECT VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO IS ELIGIBLE TO SUBSCRIBE TO THE ASTRO X3 PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE DIFFERENCES BETWEEN 2 4GHZ AND 5GHZ FREQUENCY BANDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY PROFILES CAN I CREATE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MUCH DOES A WETV VIP SUBSCRIPTION VIA ASTRO COST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG DOES PAYMENT VIA REAL TIME PAYMENT CHANNELS TAKE TO BE POSTED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF I REMOVE MY ROUTER FROM THE LIST UNDER MESH AND HOW DO I ADD IT BACK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT DO I DO IF I M HAVING TROUBLE WATCHING NETFLIX ON THE ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I PRESSED SKIP AND LAUNCH PRIME VIDEO ON MY ULTRA ULTI BOX BUT IT REDIRECTED ME TO THE SUBSCRIBE TO PRIME VIDEO PAGE WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I BENEFIT FROM BAND STEERING FEATURE BEING ENABLED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE SUN NXT APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM SUBSCRIBING TO ASTRO FIBRE BUNDLE WHAT IS THE TAX CHARGED TO THE SERVICES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SHOULD I DO ONCE I HAVE RECEIVED BOTH MY PLUG PLAY BOX AND ASTRO SIM CARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I DIDN T RECEIVE ANY SMS NOTIFICATION ON THE ASTRO BOX SMART CARD SIM CARD RETRIEVAL REQUEST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UPDATE EMAIL ADDRESS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY USING A SONY TV MODEL THAT DOES NOT SUPPORT 4K UHD WHEN WILL THESE CHANNELS BE AVAILABLE TO ME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF I CANCEL MY ASTRO X3 SUBSCRIPTION MID MONTH WHILE STILL IN CONTRACT WILL I RECEIVE A REFUND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM A CUSTOMER SUBSCRIBING TO AN ASTRO SUBSCRIPTION PACKS THAT ARE BUNDLED WITH NETFLIX AND I WOULD LIKE TO REMOVE NETFLIX FROM MY SUBSCRIPTION DUE TO THE PRICE INCREASE CAN I DO SO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SLOW INTERNET CONNECTION ALLO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I GET AN ULTRA ULTI BOX WITH ASTRO BROADBAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I REQUEST A TERMINATION OF ACCOUNT THROUGH ASTRO EXCLUSIVE PARTNERS AEP ASTRO EXPERIENCE STORE AES ASTRO PREMIUM KIOSK APK ASTRO AUTHORISED RETAILER AAR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED AN EARLY TERMINATION FEE IF I TERMINATE MY EXISTING ASTRO PLAN NON ASTRO X3 FOR THE ASTRO X3 PLAN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM A MOVIES ASTRO ONE EPIC PACK CUSTOMER DO I GET TO ACCESS THE PRIME VIDEO APP ON ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY CAN T I GET MAXIMUM SPEED BASED ON MY SUBSCRIPTION PACKAGE 500 800MBPS ON MY LAPTOP MOBILE PHONE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT WILL HAPPEN IF I DOWNGRADE MY PACKS OR TERMINATE ASTRO SERVICES BEFORE THE END OF MY CONTRACT TERM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL ASTRO BE SENDING PAYMENT URL LINK VIA WHATSAPP MESSAGE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


REQUEST E INVOICE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS DISNEY AVAILABLE ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UNABLE TO FIND ASTRO SMART TV APP IN STORE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS ZEE5 ON THE ULTRA ULTI BOX THE SAME AS THE ZEE5 MOBILE APP AND WEBSITE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


VIEW STB DIAGNOSTICS ADVANCED DIAGNOSTICS ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DOES THE IQIYI PRICE CHANGES ON 21ST MARCH 2025 EFFECT ASTRO CUSTOMERS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG DOES IT TAKE TO ACTIVATE MY ASTRO X3 PACK AFTER SIGNING UP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I MISSED THE COLLECTION APPOINTMENT WHAT DO I DO NOW

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE DECIDED TO CANCEL MY MULTIROOM SMART TV SUBSCRIPTION A FEW DAYS AFTER SIGNING UP WILL MY SUBSCRIPTION FEE BE PRORATED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE A RECORDING FEE ATTACHED TO THE PVR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS SERVICE TAX IMPOSED ON CSR PROJECT ACCOUNTS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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