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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WHAT ARE THE DIFFERENT WAYS I CAN SUBSCRIBE TO MULTIROOM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I RETURN MY PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM STILL UNABLE TO ACTIVATE MY PRIME VIDEO SUBSCRIPTION WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING SIMPLY SOUTH SUBSCRIBER CAN I STILL ENJOY SIMPLY SOUTH ON MY ULTRA OR ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I LINK MY NETFLIX ACCOUNT ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY AM I NO LONGER ABLE TO WATCH VIU FOR FREE ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I CHANGE THE INTERFACE LANGUAGE OF THE ZEE5 APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I RETURN MY ASTRO FIBRE DEVICES AFTER SERVICE TERMINATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE DIFFERENT PAYMENT CHANNELS AVAILABLE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE TV MODELS THAT SUPPORT 4K UHD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I SWITCH FROM ONE CONTRACT TO ANOTHER FOR THE NEW PACKS WILL I BE CHARGED A SWITCHING FEE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I UPGRADE FROM SUN NXT LITE APP TO SUN NXT PREMIUM APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM A MOVIES ASTRO ONE EPIC PACK CUSTOMER HOW DO I ACTIVATE PRIME VIDEO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I USE THE CLOUD RECORDING STORAGE FOR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DOES THE MULTIROOM SMART TV UTILISE ONE 1 OF MY ASTRO GO CONCURRENCY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHICH SMART TV MODELS SUPPORT THE ASTRO SMART TV APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY DO I NEED TO RETURN ASTRO EQUIPMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SET S PDIF AUDIO ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I PRESSED SKIP AND LAUNCH PRIME VIDEO ON MY ULTRA ULTI BOX BUT IT REDIRECTED ME TO THE SUBSCRIBE TO PRIME VIDEO PAGE WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT MOBILE PLATFORM SUPPORTS THE ASTRO FIBRE APP AND HOW DO I DOWNLOAD IT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I CANCEL MY PLUG PLAY BOX SUBSCRIPTION IF I HAVE RECEIVED MY PLUG PLAY BOX AND ASTRO SIM CARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHEN IS THE 8 SERVICE TAX EFFECTIVE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY IS THE OPTION TO RECONNECT UNAVAILABLE IN THE IVR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL ASTRO CENSOR NETFLIX CONTENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW ARE CANCELLATION FEE CALCULATED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE CHARGES IF CUSTOMER WOULD LIKE TO GET THEIR BILL REPRINTED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO RETURN ALL THE DEVICES AFTER CANCELLATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I UPDATE MY CONTACT DETAILS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UNABLE TO SCAN QR CODE ON SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I KNOW IF MY SUBSCRIPTION IS ENTITLED TO THESE NEW CHANNELS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE TIMELINE FOR MY REFUND AMOUNT TO BE REMITTED INTO MY BANK ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


NEW INSTALLATION SETTING HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS MESH WIFI NETWORK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED FOR RECONNECTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACCESS THE TVBANYWHERE APP ON THE ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE A 12 MONTH OR 0 MONTH CONTRACT IF I SIGN UP ASTRO BROADBAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I RENT MOVIES OR SERIES ON WETV VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT WILL I GET WHEN I SUBSCRIBE TO THE HBO MAX APP AS AN ADD ON VIA ASTRO AFTER 1 MARCH 2026

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN A THIRD PARTY DROP OFF THE ASTRO BOX AT THE NEAREST COURIER PARTNER S BRANCH

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY REGISTERED DEVICE VS CONCURRENT VIEWING ALLOWED ON HBO MAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL ASTRO SEND PAYMENT REMINDERS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF I SWITCH MY DISNEY SUBSCRIPTION TO ASTRO WILL I LOSE MY VIEWING DATA EG WATCH HISTORY WATCHLIST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I VIEW MY LATEST TAX INVOICE BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


INTERNET INTERMITTENT OR FREQUENT DISCONNECTION MAXIS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I NEED TO VERIFY MY ASTRO ID EVERYTIME I LOG IN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


AM I ABLE TO SUBSCRIBE FOR VIDEO ON DEMAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I UPGRADE MY DISNEY SUBSCRIPTION PLAN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SLOW BROWSING AT CERTAIN WEBSITE MAXIS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG IS THE CONTRACT PERIOD FOR THE ASTRO X3 PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


REQUEST FOR RELOCATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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