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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


HOW CAN I UPGRADE FROM SUN NXT LITE APP TO SUN NXT PREMIUM APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IF I WOULD LIKE TO CHANGE MY 24 MONTHS COMMITMENT PERIOD TO 12 MONTHS IS THERE A PENALTY HOW WILL THE COMMITMENT PERIOD BE CALCULATED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


VIEW STB DIAGNOSTICS GENERAL DIAGNOSTICS ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE BENEFITS OF USING MESH WIFI NETWORK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE FORGOTTEN MY PASSWORD WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I EASILY ACCESS THE APPS RAIL VIA MY REMOTE CONTROL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT PAYMENT METHODS ARE AVAILABLE IN ASTRO QUICK PAY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE DIFFERENT WAYS I CAN SUBSCRIBE TO MULTIROOM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I WANT TO UNSUBSCRIBE FROM THE MULTIROOM ASTRO BOX WILL THERE BE ANY PENALTY FOR THIS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL ASTRO BE SENDING PAYMENT URL LINK VIA WHATSAPP MESSAGE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY ON A DISNEY PLAN ARE THERE ANY CHANGES TO MY PLAN WITH THE NEW DISNEY APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I GET MORE INFORMATION ABOUT ASTRO REWARDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I DOWNLOAD CONTENT ON SIMPLY SOUTH FOR OFFLINE VIEWING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACTIVATE MY DISNEY ACCOUNT VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I GET COMPLIMENTARY ACCESS TO THE SUN NXT LITE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF SECUREGO IS UNDER MAINTENANCE HOW CAN I APPROVE MY TRANSACTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CONNECT TO NEW WI FI CONNECTION ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF I CANCEL MY ASTRO SUBSCRIPTION WITH DISNEY ENTITLEMENT WILL I NO LONGER BE ABLE TO ACCESS DISNEY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE SUFFICIENT FUNDS IN MY ACCOUNT WHY IS MY DEBIT CARD PAYMENT UNSUCCESSFUL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS A VIP SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE A RECORDING FEE ATTACHED TO THE PVR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN ANYONE LINK THEIR ASTRO ID WITH MY ASTRO ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAXIS KAON ROUTER WIFI CHANNEL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


VIEW STB DIAGNOSTICS HOUSEHOLD DIAGNOSTICS ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I PAY MY ASTRO BILL BY INSTALLMENT PLAN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN ASTRO CUSTOMERS ENJOY WETV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT WILL HAPPEN IF I DON T MAKE PAYMENT BEFORE THE DUE DATE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SHOULD I DO IF I HAVE YET TO RECEIVE MY PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM A NEW ASTRO FIBRE CUSTOMER WITH THE RG21 ROUTER HOW DO I SET UP THE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN SOMEONE APART FROM THE ACCOUNT HOLDER REDEEM AN ASTRO REWARDS REDEMPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE ANYTHING I NEED TO DO FOR THE NEW DISNEY APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I UPDATE MY EMAIL ADDRESS MOBILE NUMBER FOR MY ASTRO ID

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL ASTRO AUTOMATICALLY MIGRATE EXISTING ASTRO CUSTOMERS TO THE ASTRO X3 PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


NON ASTRO SIM CARD HAS BEEN INSERTED PLEASE INSERT THE CORRECT ASTRO SIM CARD WITH THE CHIP FACING DOWN CA 25

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I REDEEM MY REWARDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN ANOTHER PERSON REGISTER THEIR CREDIT CARD TO MY ACCOUNT S AUTO DEBIT FACILITY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT WILL HAPPEN TO MY EXISTING ASTRO PLAN IF I SUBSCRIBE TO THE ASTRO X3 PACK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I START USING ASTRO REWARDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS MY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS DISNEY AVAILABLE ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SERVICE CURRENTLY NOT AVAILABE SCNA ERROR ON CERTAIN CHANNELS ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHEN CAN I START ENJOYING MY VIP SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG DOES IT TAKE TO ACTIVATE MY ASTRO X3 PACK AFTER SIGNING UP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I MANAGE MY MULTIROOM SMART TV SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I DELETE MY ASTRO ID

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I NEED TO TAKE A NEW CONTRACT AFTER MOVING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


AS AN EXISTING ASTRO CUSTOMER WHAT HAPPENS TO MY EXISTING CONTRACTS UPON MOVING TO THESE NEW PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS TVBANYWHERE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY SHOULD I SUBSCRIBE TO A NETFLIX ON ASTRO VS DIRECT SUBSCRIPTION VIA THE NETFLIX APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT DEVICES CAN BENEFIT FROM THE INCREASE IN SIMULTANEOUS VIEWING PROVIDED BY ASTRO GO PLUS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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