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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WHEN DOES MY PRIME VIDEO 2 MONTHS ACCESS BEGIN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM STILL UNABLE TO ACTIVATE MY PRIME VIDEO SUBSCRIPTION WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY PAYMENT HAS FAILED WHAT DO I DO NOW

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PLEASE INSERT THE CORRECT ASTRO SMART CARD WITH THE ARROW FACING UP S2 HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHEN WILL AUTO DEBIT PAYMENT BE DEBITED FROM MY ISSUING BANK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DOES THE IQIYI PRICE CHANGES ON 21ST MARCH 2025 EFFECT ASTRO CUSTOMERS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO CLOUD RECORDING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I PURCHASED ASTRO FIRST ASTRO BEST PAY PER VIEW EVENT IN FEBRUARY BUT THE VIEWING PERIOD STARTS IN MARCH 2024 WILL I BE CHARGED 8 SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAXIS TPLINK ROUTER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THERE ANY EXEMPTIONS FOR THE PAPER BILL CHARGE I E CUSTOMER WITH DISABILITIES CUSTOMERS HAVING DIFFICULTIES ACCESSING ELECTRONIC STATEMENTS SENIOR CITIZENS AGE 60 ABOVE ETC

  • Consumer
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  • Advertising
  • Our Brands


WHAT HAPPENS WHEN I CHANGE TIER

  • Consumer
  • Business
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  • Advertising
  • Our Brands


I AM A CUSTOMER WITH ULTRA ULTI BOX DO I GET 2 MONTHS OF ACCESS TO PRIME VIDEO AT NO ADDITIONAL CHARGE

  • Consumer
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  • Advertising
  • Our Brands


WHERE SHOULD I PLACE MY MESH WIFI UNIT S

  • Consumer
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  • Advertising
  • Our Brands


CHANGE DIGITAL AUDIO SETTINGS HD ENABLED BOX

  • Consumer
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  • Advertising
  • Our Brands


HOW DO I RETURN MY ASTRO BROADBAND DEVICES

  • Consumer
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  • Advertising
  • Our Brands


NEW INSTALLATION SETTING HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SET HDMI AUDIO ULTRA BOX ULTI BOX

  • Consumer
  • Business
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  • Advertising
  • Our Brands


CAN I WATCH THE NEW CHANNELS ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UNABLE TO BROWSE OR ACCESS CERTAIN WEBSITE ASTRO FIBRE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING ASTRO BROADBAND CUSTOMER CAN I SIGN UP FOR THE NEW PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN CUSTOMERS REQUEST TO HAVE BOTH THE PAPER BILL AND E BILL AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I DO IF I HAVE MISSED THE 3 DAYS WINDOW PERIOD TO COMPLETE EKYC VERIFICATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACCESS THE BEIN SPORTS CONNECT APP ON THE ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


TEST SATELLITE FREQUENCY HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE CONTRACT PERIOD FOR SUBSCRIBING TO THE ASTRO ONE PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I REQUEST TO TRANSFER THE CREDIT BALANCE INTO OTHER ASTRO ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS CHANGING FOR DISNEY CUSTOMERS STARTING 7 OCTOBER

  • Consumer
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  • Advertising
  • Our Brands


HOW MANY DEVICES CAN I USE TO STREAM ZEE5 AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL THERE BE AN INSTALLATION FEE FOR MULTIROOM SERVICE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SHOULD I DO IF I HAVE YET TO RECEIVE MY PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE INQUIRIES ON NJOI SERVICES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL THERE BE ANY PENALTY FEES IF I CANCEL MY IQIYI VIP SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I M HAVING TROUBLE WATCHING MY FAVOURITE SHOWS LIVE ON THE SUN NXT APP I CAN SEE OTHER PROGRAMS FROM THE SAME CHANNEL BUT NOT THIS SPECIFIC ONE CAN YOU HELP ME UNDERSTAND WHY AND HOW TO FIX THIS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I SEE A MESSAGE ON MY MOBILE STATING I HAVE MAXIMISED THE NO OF REGISTERED DEVICES WHAT DO I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I CHANGE MY BILL DELIVERY METHOD FROM E BILL TO PAPER BILL WHILE MY E INVOICE IS STILL ACTIVE

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO REWARDS

  • Consumer
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  • Our Brands


MY INITIAL SUBMISSION WAS UNSUCCESSFUL AND I WANT TO REAPPLY FOR E INVOICE HOW SHOULD I PROCEED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SET TV TO SYNC TO ASTRO REMOTE CONTROL ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PIXELATION OR DISTORTION PICTURE ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I VE PAID MY BILL IN ADVANCE MONTHLY QUARTERLY YEARLY WILL I BE CHARGED AN 8 SERVICE TAX STARTING MARCH 2024

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS VIDEO ON DEMAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I ACCESS THE ZEE5 APP OUTSIDE OF MALAYSIA

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY AM I GETTING V6A V63 V65 V6B ERROR WHEN TRYING TO ACCESS ON DEMAND ON MY PVR BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UPDATE CARD EXPIRY DATE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I ACCESS THE IQIYI APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED FOR VIDEO ON DEMAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I NO LONGER USE THE MOBILE NUMBER DISPLAYED ON THE SCREEN HOW DO I UPDATE MY MOBILE NUMBER TO RECEIVE THE OTP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I GET COMPLIMENTARY ACCESS TO THE SUN NXT LITE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL MY ASTRO X3 PACK SUBSCRIPTION AUTOMATICALLY RENEW AFTER THE 12 MONTH CONTRACT ENDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I WATCH SHOWS IN HD ON THE TVBANYWHERE APP

  • Consumer
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