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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


CAN I CHANGE MY BILL DELIVERY METHOD FROM E BILL TO PAPER BILL WHILE MY E INVOICE IS STILL ACTIVE

  • Consumer
  • Business
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IF I CANCEL MY ASTRO X3 SUBSCRIPTION MID MONTH WHILE STILL IN CONTRACT WILL I RECEIVE A REFUND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS TO MY SUN NXT APP ACCESS IF MY ASTRO ACCOUNT IS SUSPENDED DISCONNECTED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 601 ERR 1409 PLAYBACK OF LINEAR CHANNELS VOD FROM EXTERNAL DEVICE CASTING MIRROR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM A NEW EXISTING ASTRO BROADBAND WITH MAXIS ALLO CUSTOMER CAN I ACCESS THE ASTRO FIBRE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERROR MESSAGE UNABLE TO PLAYBACK THERE IS NO INTERNET CONNECTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE CONTENT AVAILABLE IN THE BEIN SPORTS CONNECT APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO RETURN MY EQUIPMENT AFTER TERMINATION OF MY ACCOUNT

  • Consumer
  • Business
  • Corporate
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ARE THERE ANY EXEMPTIONS FOR THE PAPER BILL CHARGE I E CUSTOMER WITH DISABILITIES CUSTOMERS HAVING DIFFICULTIES ACCESSING ELECTRONIC STATEMENTS SENIOR CITIZENS AGE 60 ABOVE ETC

  • Consumer
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CAN I WATCH CONTENT ON MULTIPLE DEVICES USING THE SAME ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
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CONNECTIVITY ISSUE

  • Consumer
  • Business
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CAN I WATCH 4K UHD PROGRAMMES ON THE ULTI BOX

  • Consumer
  • Business
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CAN I ACCESS THE VIU APP OUTSIDE OF MALAYSIA

  • Consumer
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WHAT WILL HAPPEN TO MY NETFLIX ACCOUNT IF I CANCEL MY ASTRO SERVICE OR CHANGE MY ASTRO PACKAGE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY ARE SOME TITLES NOT AVAILABLE FOR DOWNLOAD ON ASTRO GO

  • Consumer
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HOW CAN I EASILY ACCESS THE APPS RAIL VIA MY REMOTE CONTROL

  • Consumer
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DO I HAVE TO RESET MY FAVOURITE CHANNELS LIST

  • Consumer
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HOW CAN I SUBSCRIBE TO THE ASTRO X3 PACKS

  • Consumer
  • Business
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  • Our Brands


MY SUBSCRIPTION IS STILL WITHIN CONTRACT CAN I STILL PROCEED WITH THE TERMINATION OF ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


REQUEST FOR RELOCATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE DIFFERENCE BETWEEN THE CONTENT ON THE TVBANYWHERE APP AND THE TVB CHANNELS ON ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I SUBSCRIBE TO BEIN SPORTS CONNECT VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I UPDATE MY LIST OF REGISTERED DEVICES TO REMOVE MY OLD SMART TV AND ADD MY NEW SMART TV DEVICE IF I HAVE ALREADY MAXIMISED THE NO OF REGISTERED DEVICES

  • Consumer
  • Business
  • Corporate
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I HAVE ISSUES SECURING MY ASTRO ID LINKING MY ASTRO ID TO ASTRO ACCOUNT WHAT SHOULD I DO

  • Consumer
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AM I ELIGIBLE FOR THE ULTRA BOX

  • Consumer
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HOW DO I CANCEL MY SUBSCRIPTION FOR MULTIROOM SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I REGISTER FOR SECUREGO

  • Consumer
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HOW CAN I CHANGE OR RESET MY PASSWORD

  • Consumer
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DO I NEED AN ULTRA ULTI BOX AS MY PRIMARY BOX TO GET 2 MONTHS ACCESS TO AMAZON PRIME AT NO ADDITIONAL COST

  • Consumer
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  • Our Brands


WHAT IS ULTI BOX

  • Consumer
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I HAVE ADDED A NETFLIX ACCOUNT TO MY ASTRO BILL DO I NEED TO PERFORM ANY ACTIVATION

  • Consumer
  • Business
  • Corporate
  • Advertising
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HOW TO TERMINATE MY ASTRO ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO MAY I CONTACT IF I ENCOUNTER ANY PROBLEMS WITH SIMPLY SOUTH

  • Consumer
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WILL I NO LONGER RECEIVE ANY SMS FROM ASTRO

  • Consumer
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WHERE CAN I VIEW MY IQIYI ENTITLEMENT EXPIRY DATE NEXT PAYMENT DETAILS

  • Consumer
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I DIDN T RECEIVE ANY SMS NOTIFICATION ON THE ASTRO BOX SMART CARD SIM CARD RETRIEVAL REQUEST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE SCHEDULED SERIES RECORDING ON A CERTAIN CHANNEL WILL I HAVE TO RESET THESE RECORDINGS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I KNOW IF PRIME VIDEO IS INCLUDED IN MY CURRENT ASTRO SUBSCRIPTION

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


WE APOLOGISE FOR THE SERVICE INTERRUPTION CA 6

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


WHY DOES ASTRO NEED TO SHARE MY MONTHLY INVOICE OF RM10 000 OR ABOVE WITH LHDN

  • Consumer
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IS THERE A RECORDING FEE ATTACHED TO THE PVR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I ACCESS PRIME VIDEO VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I GET COMPLIMENTARY ACCESS TO THE SUN NXT LITE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I ACCESS MY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 007 STREAMING ON ASTRO GO WHILE BEING CONNECTED TO A VPN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG WILL IT BE BEFORE I AM ABLE TO ENJOY MY NEW SERVICE UPGRADE S

  • Consumer
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  • Advertising
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WHY IS THERE A REQUIREMENT TO ENTER A 10 DIGIT ACCOUNT NUMBER

  • Consumer
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HOW DO I PURCHASE ASTRO FIRST MOVIES SERIES

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HOW DO I MAKE PAYMENT THROUGH STANDING INSTRUCTIONS FROM MY ISSUING BANK

  • Consumer
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WHAT IS THE PLUG PLAY BOX

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