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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


HOW WILL THIS PRICE INCREASE AFFECT MY BILLING CYCLE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL OPTING FOR E INVOICING CHANGE HOW I RECEIVE MY MONTHLY BILLS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IMPACT WILL THIS DUE DATE REVISION FROM 30 DAYS TO 25 DAYS HAVE ON MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY MY BROADBAND ACCOUNT IS BEING TERMINATED WITHOUT ANY REQUEST FROM ME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


TEST SATELLITE FREQUENCY HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I CHECK MY TERMINATION DATE STATUS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG DOES PAYMENT VIA CHEQUE TAKE TO BE POSTED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SATELLITE DIAGNOSTICS ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE MOVING PROCEDURE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHECK FUTURE RECORDING HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PLEASE INSERT THE CORRECT ASTRO SIM CARD WITH THE ARROW FACING DOWN CA 2

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THERE ANY DOWNSIDES TO USING A MESH WIFI NETWORK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY ARE SOME SHOWS CHANNELS UNAVAILABLE ON MY PLUG PLAY BOX EVEN THOUGH THEY ARE PART OF MY SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I VERIFY MY ASTRO ID

  • Consumer
  • Business
  • Corporate
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  • Our Brands


WHAT ARE THE SUBTITLES AVAILABLE FOR THESE NEW CHANNELS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THERE AUTO RENEWALS FOR THE NETFLIX 24 MONTHS ALA CARTE PLANS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I PURCHASE MY PREFERRED CHANNELS INDIVIDUALLY ALA CARTE WITH THE ASTRO ONE PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THE EKYC VERIFICATION MANDATORY IS THERE AN ALTERNATIVE TO EKYC

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SHOULD I DO IF I EXPERIENCE TECHNICAL ISSUES WITH THE ASTRO SMART TV OR ASTRO GO APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I GET ADDITIONAL MOVIES WITH VIDEO ON DEMAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I GET MORE INFORMATION OR SIGN UP FOR THE ULTRA BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UNABLE TO FIND ASTRO SMART TV APP IN STORE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT WILL HAPPEN TO MY ASTRO SUPERSPORT CHANNELS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE PROCEDURE FOR MERGING SPLITTING MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY AM I GETTING V6A V63 V65 V6B ERROR WHEN TRYING TO ACCESS ON DEMAND ON MY PVR BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE MADE A PAYMENT TO THE WRONG ASTRO ACCOUNT HOW DO I CORRECT THE MISTAKE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM A CURRENT ASTRO BROADBAND CUSTOMER CAN I UPGRADE MY INTERNET SPEED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SLOW BROWSING AT A FEW WEBSITES ASTRO FIBRE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE ASTRO BROADBAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE MORE THAN ONE CARD REGISTERED FOR ONE TIME PAYMENT WHICH WILL BE CHARGED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I REGISTER FOR AN ASTRO ID

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO RECOVER MY NETFLIX LOGIN EMAIL AND PASSWORD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS IT POSSIBLE TO REQUEST E INVOICING FOR MY PAST BILLS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I USE ASTRO GO WITHOUT AN ASTRO SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CANCEL MY IQIYI VIP SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CHANGES ARE BEING MADE TO MY MOVIES PACK OR ASTRO ONE EPIC PACK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL ASTRO AUTOMATICALLY MIGRATE EXISTING ASTRO CUSTOMERS TO THE ASTRO X3 PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED AN EARLY TERMINATION FEE IF I TERMINATE MY EXISTING ASTRO PLAN NON ASTRO X3 FOR THE ASTRO X3 PLAN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO QUICK PAY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I WATCH THE NEW CHANNELS ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE CONTRACT PERIOD FOR SUBSCRIBING TO THE NEW PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I GET AN ULTRA ULTI BOX WITH ASTRO BROADBAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY SMART TV IS HAVING SOME TECHNICAL ISSUE CAN I DO A TEMPORARY CANCELLATION OF MULTIROOM SMART TV AND RESUME ONCE THE SMART TV IS REPAIRED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 007 STREAMING ON ASTRO GO WHILE BEING CONNECTED TO A VPN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY IS THE OPTION TO RECONNECT UNAVAILABLE IN THE IVR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM UNABLE TO LOG IN TO DISNEY ON MY ASTRO ULTRA OR ULTI BOX WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


NO AUDIO HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I CHANGE MY BILL DELIVERY METHOD FROM E BILL TO PAPER BILL WHILE MY E INVOICE IS STILL ACTIVE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY DO I NEED TO RETURN THE ASTRO BOX SMART CARD SIM CARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE CONTRACT PERIOD FOR SUBSCRIBING TO THE ASTRO ONE PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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