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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


CAN SOMEONE ELSE MAKE THE ADVANCE PAYMENT ON MY BEHALF

  • Consumer
  • Business
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HOW DO I CANCEL MY WETV VIP SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE ADDED HBO PACK WITH HBO MAX AS AN ADD ON WHAT WILL HAPPEN TO MY SUBSCRIPTION NOW

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF I PURCHASED A PACKAGE AFTER 29TH FEBRUARY 2024 WILL I BE CHARGED AN 8 SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACCESS ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS TO MY NETFLIX ACCOUNT IF I MOVE TO A NEW ADDRESS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UNABLE TO PLAY VIDEO HDCP FAILED ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS A ZEE5 PREMIUM SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
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WHAT IS PERSONAL VIDEO RECORDER PVR

  • Consumer
  • Business
  • Corporate
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WHAT WILL I GET WHEN I SUBSCRIBE TO THE HBO MAX APP AS AN ADD ON VIA ASTRO AFTER 1 MARCH 2026

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I PURCHASE ASTRO FIRST MOVIES SERIES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY ON THE OLD MULTIROOM PRICING WILL I BE AUTOMATICALLY SWITCHED TO THE NEW PRICING

  • Consumer
  • Business
  • Corporate
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  • Our Brands


CAN I CHANGE THE INTERFACE LANGUAGE OF THE IQIYI APP

  • Consumer
  • Business
  • Corporate
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DO I NEED TO BEAR ANY SHIPPING COST FOR MY ULTRA BOX OR ULTI BOX RETURN

  • Consumer
  • Business
  • Corporate
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  • Our Brands


CHECK SMART CARD STATUS FROM STB DIAGNOSTICS HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT DO I DO IF I THINK THERE IS AN ERROR REGARDING MY REDEMPTION OF REWARDS AS PART OF ASTRO REWARDS

  • Consumer
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  • Corporate
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  • Our Brands


HOW DO I RECYCLE OTHER ASTRO EQUIPMENT

  • Consumer
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  • Our Brands


WHAT IS THE MULTI USER PROFILE MUP FEATURE

  • Consumer
  • Business
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  • Our Brands


HOW DO I RETURN MY ULTRA BOX OR ULTI BOX AND SIM CARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACTIVATE MY SUN NXT APP

  • Consumer
  • Business
  • Corporate
  • Advertising
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CAN I STREAM WETV FOR FREE ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE SUBTITLES AVAILABLE FOR THE CONTENT AND IF YES IN WHAT LANGUAGES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PIXELATION OR DISTORTION PICTURE ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHECK HDMI CONNECTION STATUS FROM STB DIAGNOSTICS PAGE HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE DIGITAL AUDIO SETTINGS HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY ARE SOME CHANNELS NOT AVAILABLE ON THE ASTRO X3 PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MANAGE APPS ADD ON

  • Consumer
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WILL I STILL BE CHARGED IF THE MOVE IS DELAYED

  • Consumer
  • Business
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  • Our Brands


CAN I REQUEST A TECHNICIAN TO VISIT IF I M UNABLE TO RESOLVE MY TECHNICAL ISSUE WILL THERE BE ANY CHARGES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE NEW USER INTERFACE ON MY VOD LIBRARY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I LINK MY ASTRO ID TO MY ASTRO ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I START WATCHING ASTRO GO IMMEDIATELY AFTER MY PAYMENT IS CONFIRMED

  • Consumer
  • Business
  • Corporate
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  • Our Brands


HOW LONG DOES IT TAKE TO COMPLETE THE EKYC VERIFICATION PROCESS

  • Consumer
  • Business
  • Corporate
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  • Our Brands


I HAVE FORGOTTEN MY PASSWORD WHAT SHOULD I DO NOW

  • Consumer
  • Business
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WILL I RECEIVE 2 MONTHS ACCESS IF I ACTIVATE A WEEK BEFORE 23 JUNE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO PAY FOR ANY CHARGES WHEN THE COURIER AGENT COMES TO PICK UP THE ASTRO BOX SMART CARD SIM CARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I DO NOT WISH TO CONTINUE SUBSCRIBING TO ASTRO GO PLUS AND I HAVE MORE THAN 200 HOURS OF RECORDED CONTENT WHAT WILL HAPPEN TO MY RECORDED CONTENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SPEED TEST MAXIS ALLO ASTRO FIBRE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL MY ASTRO X3 PACK SUBSCRIPTION AUTOMATICALLY RENEW AFTER THE 12 MONTH CONTRACT ENDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS TO MY AMAZON PRIME ACCOUNT AFTER THE 2 MONTHS ACCESS TO PRIME VIDEO AT NO ADDITIONAL COST EXPIRES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SERVICE CURRENTLY NOT AVAILABE SCNA ERROR ON CERTAIN CHANNELS HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE OTHER BILL DELIVERY METHODS AVAILABLE THAT I CAN SWITCH TO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I NEED TO RESCHEDULE THE APPOINTMENT WITH THE COURIER AGENT HOW DO I PROCEED TO REQUEST FOR THE CHANGE OF APPOINTMENT DATE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I PROVIDE THE AUTHORIZATION LETTER

  • Consumer
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CAN 3RD PARTY REQUEST FOR A REFUND

  • Consumer
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CAN I REQUEST A TERMINATION OF ACCOUNT THROUGH ASTRO EXCLUSIVE PARTNERS AEP ASTRO EXPERIENCE STORE AES ASTRO PREMIUM KIOSK APK ASTRO AUTHORISED RETAILER AAR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY IS THE OPTION TO RECONNECT UNAVAILABLE IN THE IVR

  • Consumer
  • Business
  • Corporate
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I HAVE INQUIRIES ON NJOI SERVICES

  • Consumer
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I M LOCKED OUT AFTER TOO MANY LOGINS ATTEMPTS OR UNUSUAL ACTIVITY WHAT SHOULD I DO

  • Consumer
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I HAVE ACTIVATED MY PRIME VIDEO ACCESS WITH ASTRO HOW DO I LOG IN AND WATCH PRIME VIDEO ON MY ULTRA ULTI BOX

  • Consumer
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