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Sign Up and Install Njoi | Sign Up and Install Njoi @ Rentak Grafik.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


NO AUDIO ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY ARE SOME SHOWS CHANNELS UNAVAILABLE ON MY PLUG PLAY BOX EVEN THOUGH THEY ARE PART OF MY SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING VIU PREMIUM MEMBER CAN I SUBSCRIBE TO THE APP VIA ASTRO INSTEAD

  • Consumer
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UNABLE TO PLAY VIDEO HDCP FAILED HD ENABLED BOX

  • Consumer
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I AM CURRENTLY SUBSCRIBED TO THE ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE WILL I BE CHARGED 6 SERVICE TAX FOR ADD ON SERVICE SUCH AS MULTIROOM MULTIROOM SMART TV SMTV CLOUD RECODING AND ASTRO GO

  • Consumer
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RESTORE FACTORY SETTINGS ULTRA BOX ULTI BOX

  • Consumer
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WHAT IF I WOULD LIKE TO CHANGE MY 24 MONTHS COMMITMENT PERIOD TO 12 MONTHS IS THERE A PENALTY HOW WILL THE COMMITMENT PERIOD BE CALCULATED

  • Consumer
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HOW TO MAKE A PURCHASE ON ASTRO GO

  • Consumer
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CAN I STREAM ON MORE THAN ONE DEVICE AT THE SAME TIME

  • Consumer
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ADD CARD FOR AUTO DEBIT

  • Consumer
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UPDATE EMAIL ADDRESS

  • Consumer
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MY SUBSCRIPTION IS STILL WITHIN CONTRACT CAN I STILL PROCEED WITH THE TERMINATION OF ACCOUNT

  • Consumer
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I VE PAID MY ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE BILL IN ADVANCE MONTHLY QUARTERLY YEARLY WILL I BE CHARGED 6 SERVICE TAX STARTING BILL DATE 9TH JULY 2024 ONWARDS

  • Consumer
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SET HDMI AUDIO ULTRA BOX ULTI BOX

  • Consumer
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TEST SATELLITE FREQUENCY ULTRA AND ULTI BOX

  • Consumer
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I AM STILL UNABLE TO ACTIVATE MY PRIME VIDEO SUBSCRIPTION WHAT SHOULD I DO

  • Consumer
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WILL I NO LONGER RECEIVE ANY SMS FROM ASTRO

  • Consumer
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HOW DO I TURN ON RESTRICTIONS FOR MINORS

  • Consumer
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WILL MY HBO MAX APP PROFILE WATCH HISTORY OR FAVORITES BE SAVED IF I SUBSCRIBE DIRECTLY VIA HBO

  • Consumer
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WILL ASTRO SEND PAYMENT REMINDERS

  • Consumer
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WHEN IS THE 8 SERVICE TAX EFFECTIVE

  • Consumer
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VIEW STB DIAGNOSTICS ADVANCED DIAGNOSTICS ULTRA BOX ULTI BOX

  • Consumer
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I HAVE MORE THAN 1 ASTRO FIBRE SUBSCRIPTION CAN I MANAGE ALL OF MY SUBSCRIPTIONS WITH THE ASTRO FIBRE APP

  • Consumer
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WHAT IS THE PLUG PLAY BOX

  • Consumer
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PIXELATION OR DISTORTION PICTURE HD ENABLED BOX

  • Consumer
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HOW DO I ADD A NEW OR AN EXISTING NETFLIX ACCOUNT TO MY ASTRO BILL

  • Consumer
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WHAT HAPPENS AFTER MY ASTRO X3 SUBSCRIPTIONS 12 MONTH CONTRACT PERIOD ENDS

  • Consumer
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SWITCH FROM KIDS TO ADULT PROFILE

  • Consumer
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MAXIS KAON ROUTER WIFI CHANNEL

  • Consumer
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CAN I RETURN THE BOX EVEN AFTER I HAVE BEEN CHARGED FOR THE BOX FEE

  • Consumer
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HOW CAN I ACTIVATE MY DISNEY SUBSCRIPTION

  • Consumer
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WHERE CAN I VIEW MY IQIYI ENTITLEMENT EXPIRY DATE NEXT PAYMENT DETAILS

  • Consumer
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HOW TO SWITCH TO THE NEW ASTRO PACKS IN MY ASTRO

  • Consumer
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  • Advertising
  • Our Brands


WHAT WILL HAPPEN IF I DON T MAKE PAYMENT BEFORE THE DUE DATE

  • Consumer
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MY ACCOUNT IS DISCONNECTED HOW DO I RECONNECT MY ACCOUNT

  • Consumer
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SERVICE CURRENTLY NOT AVAILABE SCNA ERROR ON CERTAIN CHANNELS HD ENABLED BOX

  • Consumer
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DO I HAVE TO PRINT ANYTHING OR FILL IN ANY FORMS BEFORE HANDING MY EQUIPMENT OVER TO THE COURIER AGENT INSTALLER

  • Consumer
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WHY DO I NEED TO RETURN THE ASTRO BOX SMART CARD SIM CARD

  • Consumer
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CAN I CHANGE MY BILL DELIVERY METHOD FROM E BILL TO PAPER BILL WHILE MY E INVOICE IS STILL ACTIVE

  • Consumer
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SLOW INTERNET CONNECTION ALLO

  • Consumer
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WHO CAN ACCESS ASTRO REWARDS

  • Consumer
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INSTALLATION SETUP SATELLITE MODE ULTRA BOX ULTI BOX

  • Consumer
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SET TV TO SYNC TO ASTRO REMOTE CONTROL HD ENABLED BOX

  • Consumer
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I ALREADY HAVE THE ULTI BOX HOW DO I USE ALL THE NEW FEATURES

  • Consumer
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ERROR MESSAGE YOUR CONNECTION HAS BEEN INTERRUPTED PLEASE WAIT RETRYING CONNECTION PRESS OK TO RETURN TO LIVE TV

  • Consumer
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WHAT CAN I USE MY ACCOUNT NUMBER FOR

  • Consumer
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WHAT IS THE CONTRACT PERIOD FOR SUBSCRIBING TO THE NEW PACKS

  • Consumer
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I AM A NEW ASTRO FIBRE CUSTOMER WITH THE RG21 ROUTER HOW DO I SET UP THE APP

  • Consumer
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I AM A CUSTOMER SUBSCRIBING TO AN ASTRO SUBSCRIPTION PACKS THAT ARE BUNDLED WITH NETFLIX AND I WOULD LIKE TO REMOVE NETFLIX FROM MY SUBSCRIPTION DUE TO THE PRICE INCREASE CAN I DO SO

  • Consumer
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WHAT ARE THE BENEFITS OF PERFORMING THE EKYC VERIFICATION

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