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Sign Up and Install Njoi | Sign Up and Install Njoi @ Nik Iman Secretarial Services.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WHAT HAPPENS TO MY SUN NXT APP ACCESS IF MY ASTRO ACCOUNT IS SUSPENDED DISCONNECTED

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CAN I REGISTER FOR SECUREGO ON TWO DIFFERENT DEVICES

  • Consumer
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PREVIOUSLY I HAVE ACTIVATED SECUREGO ON MY CURRENT DEVICE AND HAVE LATER ON UNINSTALLED THE MY ASTRO APP DO I NEED TO REACTIVATE SECUREGO AGAIN

  • Consumer
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  • Advertising
  • Our Brands


ERR 701 ISSUES LAUNCHING OR LOADING THE APP

  • Consumer
  • Business
  • Corporate
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ONCE MY E INVOICING REQUEST IS APPROVED WILL I BE ISSUED AN E INVOICE MONTHLY

  • Consumer
  • Business
  • Corporate
  • Advertising
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WHAT IS ASTRO QUICK PAY

  • Consumer
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I HAVE THE ASIAN FAVOURITES SELECTION UNDER MY SUBSCRIPTION HOW DO I SWITCH TO VIU PREMIUM

  • Consumer
  • Business
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  • Advertising
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I DO NOT KNOW HOW TO USE THE APP WHERE CAN I GET MORE INFORMATION

  • Consumer
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RESTORE FACTORY SETTINGS ULTRA BOX ULTI BOX

  • Consumer
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WHAT ARE THE ITEMS THAT I NEED TO RETURN TO ASTRO

  • Consumer
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I REMEMBER HAVING AN ASTRO ID BUT WHEN I TRIED TO RETRIEVE MY ASTRO ID OR RESET MY PASSWORD MY ACCOUNT CANNOT BE FOUND WHAT DO I DO NOW

  • Consumer
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SERVICE CURRENTLY NOT AVAILABE SCNA ERROR ON CERTAIN CHANNELS HD ENABLED BOX

  • Consumer
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WHY AM I GETTING ID INCORRECT ID NOT CLEAR WHEN TRYING TO COMPLETE MY EKYC

  • Consumer
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WHAT IS 4K UHD TELL ME ABOUT THE UHD CONTENT AVAILABLE WITH THE ULTRA BOX

  • Consumer
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ADD CHANNEL TO FAVOURITE LIST ULTRA BOX ULTI BOX

  • Consumer
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CONNECTIVITY ISSUE

  • Consumer
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LOCK CHANNEL ULTRA BOX ULTI BOX

  • Consumer
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WHAT IS THE NEW USER INTERFACE ON THE ULTI BOX

  • Consumer
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REQUEST FOR RELOCATION

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


CAN I RENT MOVIES OR SERIES ON WETV VIA ASTRO

  • Consumer
  • Business
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  • Advertising
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WHICH SMART TV MODELS SUPPORT THE ASTRO SMART TV APP

  • Consumer
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  • Advertising
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NON ASTRO SIM CARD HAS BEEN INSERTED PLEASE INSERT THE CORRECT ASTRO SIM CARD WITH THE CHIP FACING DOWN CA 25

  • Consumer
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I VE DECIDED TO SUBSCRIBE TO A TV PACK ASTRO FIBRE DO I STILL HAVE TO MAKE THE ADVANCE PAYMENT

  • Consumer
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HOW DO I ACCESS THE BEIN SPORTS CONNECT APP ON THE ULTRA ULTI BOX

  • Consumer
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  • Advertising
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HOW DO I KNOW IF PRIME VIDEO IS INCLUDED IN MY CURRENT ASTRO SUBSCRIPTION

  • Consumer
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  • Advertising
  • Our Brands


HOW MANY REGISTERED DEVICE VS CONCURRENT VIEWING ALLOWED ON HBO MAX

  • Consumer
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PAY BILL CARD PAYMENT

  • Consumer
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HOW DO I RETURN MY PLUG PLAY BOX

  • Consumer
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CHANGE TV DISPLAY SETTING HD ENABLED BOX

  • Consumer
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  • Advertising
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HOW DO I VERIFY MY ASTRO ID

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I RETURN MY ULTRA BOX OR ULTI BOX AND SIM CARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SHOULD I DO IF I AM UNABLE TO ACTIVATE MY PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS A VIU PREMIUM SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I BENEFIT FROM BAND STEERING FEATURE BEING DISABLED

  • Consumer
  • Business
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  • Advertising
  • Our Brands


WHO MAY I CONTACT IF I ENCOUNTER ANY PROBLEMS WITH THE IQIYI APP

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


I HAVE THE ASTRO FIBRE ROUTER AND MODEM TO RETURN HOWEVER THE CABLE S THAT COME WITH THEM ARE DAMAGED LOST WILL THERE BE ANY PENALTY FEES

  • Consumer
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HOW MUCH IS THE INSTALLATION FEE FOR THE ULTI BOX

  • Consumer
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WHAT IS THE DIFFERENCE BETWEEN ASTRO GO AND ASTRO GO PLUS

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


CAN I RETURN MY ULTRA BOX OR ULTI BOX AT CITY LINK WITHOUT THE BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
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HOW DO I REQUEST FOR A MOVE

  • Consumer
  • Business
  • Corporate
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WHAT IS THE NETFLIX 24 MONTHS ALA CARTE PLAN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE MENU LANGUAGE AND SUBTITLES HD ENABLED BOX

  • Consumer
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  • Advertising
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CAN I UPGRADE MY DISNEY SUBSCRIPTION PLAN

  • Consumer
  • Business
  • Corporate
  • Advertising
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HOW DO I ACCESS NETFLIX ON MY ULTRA ULTI BOX

  • Consumer
  • Business
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  • Advertising
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I HAVE SIGNED UP FOR TWO 2 OR MORE MAIN ASTRO SUBSCRIPTIONS BUNDLED WITH NETFLIX WILL I BE ENTITLED FOR MULTIPLE NETFLIX SUBSCRIPTIONS

  • Consumer
  • Business
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  • Advertising
  • Our Brands


WHAT IS VIU

  • Consumer
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  • Advertising
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WILL OPTING FOR E INVOICING CHANGE HOW I RECEIVE MY MONTHLY BILLS

  • Consumer
  • Business
  • Corporate
  • Advertising
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WHEN WILL I RECEIVE MY FINAL BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
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PERFORM PAUSE FUNCTION ON LIVE PROGRAM ULTRA BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I REQUESTED A TECHNICAL VISIT INSTALLATION IN FEBRUARY 2024 HOWEVER THE APPOINTMENT IS IN MARCH 2024 WILL I BE CHARGED 8 SERVICE TAX

  • Consumer
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