Sign Up and Install Njoi | Sign Up and Install Njoi @ Inti Saripati Sdn Bhd.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WHAT IS THE ASTRO BROADBAND


HOW LONG DOES IT TAKE TO COMPLETE THE EKYC VERIFICATION PROCESS


ARE ANY OF THE PURCHASES ON MULTIROOM SMART TV SUBJECTED TO THE 8 GOVT TAX


HOW WILL CHEQUE PAYMENTS BE PROCESSED MOVING FORWARD


CHANGE DIGITAL AUDIO SETTINGS HD ENABLED BOX


HOW MUCH WILL IT COST FOR RELOCATION


DO I NEED TO RETURN NON ULTRA BOX OR ULTI BOX


CAN I SELECT MULTIPLE NETFLIX SUBSCRIPTIONS AT ONCE


WHY I WAS CHARGED WITH EARLY TERMINATION FEE ETF


ADD CHANNEL TO FAVOURITE LIST ULTRA BOX ULTI BOX


WHAT TELCO SERVICE PROVIDERS ARE COMPATIBLE WITH THE SMS ACCOUNT BALANCE SERVICE


HOW CAN I ACCESS MY ASTRO


REFRESH BOX SETTING CLEAR NVRAM ULTRA ULTI BOX


WHAT SHOULD I DO IF I HAVE FORGOTTEN MY PASSWORD


WHAT IF A CUSTOMER INSISTS ON THE REFUND THREE 3 MONTHS AFTER BEING CHARGED


I AM CURRENTLY USING A SONY TV MODEL THAT DOES NOT SUPPORT 4K UHD WHEN WILL THESE CHANNELS BE AVAILABLE TO ME


WHERE CAN I GET MORE INFORMATION ABOUT ASTRO REWARDS


HOW TO CHANGE MY 4 DIGIT PIN ON ASTRO GO


ERROR MESSAGE MAX REGISTERED DEVICES REACHED REGISTERED DEVICE FULL


I LL BE MOVING TO A NEW HOME AFTER ACTIVATING THE PLUG PLAY BOX DO I NEED TO PAY THE ACTIVATION FEE AGAIN


MANAGE APPS ADD ON


WHAT PAYMENT METHODS ARE AVAILABLE IN ASTRO QUICK PAY


WILL I BE NOTIFIED IF MY PAYMENT IS SUCCESSFUL


I AM CURRENTLY SUBSCRIBED TO ASTRO FIBRE STANDALONE IF I UPGRADE MY PACKAGE TO ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE WILL THERE BE ANY IMPACT ON SERVICE TAX


CAN I TRACK MY DELIVERY INSTALLATION STATUS IN MY ASTRO


HOW DO I ACCESS ASTRO GO


DO I HAVE TO PAY AN INSTALLATION FEE FOR THE PLUG PLAY BOX


WHAT DEVICE S DO I NEED TO TAKE WITH ME TO MY NEW HOME


WHY ARE SOME TITLES NOT AVAILABLE FOR DOWNLOAD ON ASTRO GO


WHERE CAN I OBTAIN MY TAX IDENTIFICATION NUMBER TIN


HOW CAN I SUBSCRIBE TO THE ASTRO X3 PACKS


WHY WAS THE NEW 6 SERVICE TAX RATE USED FOR THE PRORATED ADJUSTMENT ON MY NEW BILL AFTER UPGRADING TO ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE INSTEAD OF THE OLD 8 RATE


WHY AM I NOT RECEIVING A PAYMENT REMINDER


CAN I SWITCH FROM ONE CONTRACT TO ANOTHER FOR THE NEW PACKS WILL I BE CHARGED A SWITCHING FEE


HOW CAN I GET COMPLIMENTARY ACCESS TO THE SUN NXT LITE APP


WHY ARE SOME STREAMING APPS LABELLED WITH COMING SOON


WILL ALL THESE STREAMING APPS BE AVAILABLE TO ME AFTER THEY ARE OFFICIALLY LAUNCHED


AT WHICH STAGE WILL I BE REQUIRED TO PERFORM THE EKYC VERIFICATION PROCESS


I SUBSCRIBED TO ULTRA BOX ULTI BOX WITH BROADBAND DBB AND I HAVE TERMINATED MY SERVICES WHAT SHOULD I DO


WHAT IS THE NEW USER INTERFACE ON THE ULTI BOX


WILL ASTRO CENSOR NETFLIX CONTENT


WHAT IS A VIU PREMIUM SUBSCRIPTION


WHY DO I NEED TO RETURN THE ULTRA BOX OR ULTI BOX AND THE SIM CARD


HOW WILL ASTRO NOTIFY CUSTOMERS ON IT S NETFLIX PRICE REVISION


MY SUBSCRIPTION IS STILL WITHIN CONTRACT CAN I STILL PROCEED WITH THE TERMINATION OF ACCOUNT


CAN I DOWNLOAD CONTENT ON THE VIU APP FOR OFFLINE VIEWING


I M CURRENTLY SUBSCRIBED TO ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE IF I DOWNGRADE MY PACKAGE TO ASTRO TV PACK ONLY WILL I STILL BE CHARGED 6 SERVICE TAX


WHY CHOOSE ASTRO ONE PACK


PLEASE INSERT THE CORRECT ASTRO SIM CARD WITH THE ARROW FACING DOWN CA 1


IS THERE ANY INSTALLATION REQUIRED FOR ASTRO X3 ARE THERE ANY INSTALLATION FEES


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