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Sign Up and Install Njoi | Sign Up and Install Njoi @ Bt 5 Kampung Tunjong.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WILL I BE CHARGED FOR ASTRO GO PLUS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


THIS CHANNEL IS NOT INCLUDED IN YOUR SUBSCRIPTION TCINIIYS HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THIS ACCOUNT VERIFICATION EKYC

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM STILL UNABLE TO ACTIVATE MY PRIME VIDEO SUBSCRIPTION WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I BENEFIT FROM BAND STEERING FEATURE BEING DISABLED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I ALREADY HAVE ULTRA BOX HOW DO I USE ALL THE NEW FEATURES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WE APOLOGISE FOR THE SERVICE INTERRUPTION WAFTSI HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I SUBSCRIBE TO ASTRO ONE PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO CONFIGURE THE WIFI PARAMETERS ONCE MESH NETWORK IS SET UP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THERE ANY SUBTITLES OR DUBBING AVAILABLE FOR THE CONTENT ON THE IQIYI APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


3 I AM AN EXISTING DISNEY CUSTOMER HOW WILL THE NEW DISNEY APP IMPACT ME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I GET COMPLIMENTARY ACCESS TO THE SUN NXT LITE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


BOX HANG AT CHANNEL HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ASTRO FIBRE HUAWEI K562E WIFI CHANNEL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE DIFFERENCE BETWEEN WHATSAPP OTP AND SECUREGO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I RESCHEDULE MY PICKUP DATE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE MENU LANGUAGE AND SUBTITLES HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I M CURRENTLY ON THE ENTERTAINMENT PACK WITH INDIAN FAVOURITES AND I AM CONSIDERING TO UPGRADE TO ASTRO ONE EPIC PACK WILL I STILL HAVE ACCESS TO THE SUN NXT LITE APP IF I UPGRADE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


BOX NOT RESPONDING TO REMOTE CONTROL HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I DO NOT KNOW HOW TO USE THE APP WHERE CAN I GET MORE INFORMATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO ID

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I HAVE TO PACK MY EQUIPMENT BEFORE HANDING IT OVER TO THE COURIER AGENT INSTALLER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I NEED TO RESCHEDULE THE APPOINTMENT WITH THE COURIER AGENT HOW DO I PROCEED TO REQUEST FOR THE CHANGE OF APPOINTMENT DATE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CANCEL OR TERMINATE THE MESH WIFI SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CREDIT CARDS AND DEBIT CARDS ARE ACCEPTED BY ASTRO PAYMENT CHANNELS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE MASTER PIN ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CONNECT TO NEW WI FI CONNECTION ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CHECK MY CONTRACT INFORMATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PLEASE INSERT THE CORRECT ASTRO SIM CARD WITH THE ARROW FACING DOWN CA 2

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE THE ASIAN FAVOURITES SELECTION UNDER MY SUBSCRIPTION HOW DO I SWITCH TO VIU PREMIUM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I START USING ASTRO REWARDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN CUSTOMERS WITHOUT AN ULTRA ULTI BOX ENJOY THE SUN NXT APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE TIMELINE FOR MY REFUND AMOUNT TO BE REMITTED INTO MY BANK ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE DO I GO TO FIND OUT MORE ABOUT THE MULTIROOM SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHECK HDMI CONNECTION STATUS FROM STB DIAGNOSTICS PAGE HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE DECIDED TO CANCEL MY MULTIROOM SMART TV SUBSCRIPTION A FEW DAYS AFTER SIGNING UP WILL MY SUBSCRIPTION FEE BE PRORATED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE ABLE TO ACCESS NETFLIX ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO RECOVER MY PRIME VIDEO LOGIN EMAIL AND PASSWORD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I KNOW IF I HAVE SUCCESSFULLY SUBSCRIBED TO THE ASTRO SUBSCRIPTION PACK WITH PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I BECOME AN IQIYI VIP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAXIS HUAWEI ROUTER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE BENEFITS OF USING MESH WIFI NETWORK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I UPDATE MY EMAIL ADDRESS FOR THIS PURPOSE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF I DO NOT RECEIVE ANY SECUREGO NOTIFICATION ALERT TO AUTHORISE TRANSACTIONS OR IF MY PHONE FREEZES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE ANY ADDITIONAL CHARGES TO TERMINATE MY SERVICE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I VIEW MY IQIYI ENTITLEMENT EXPIRY DATE NEXT PAYMENT DETAILS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I START WATCHING ASTRO GO IMMEDIATELY AFTER MY PAYMENT IS CONFIRMED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ASTRO FIBRE SKYWORTH RG21

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ROUTER NO POWER ALLO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I WATCH THE NEW CHANNELS ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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