Sign Up and Install Njoi | Sign Up and Install Njoi.

Astro

Now you can enjoy amazing new Astro TV packs.

Our all-new curated Astro TV packs have been redesigned to bring what you love.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


INSTALLATION SETUP PLUG AND PLAY MODE ULTRA BOX ULTI BOX


HOW DO I OPT IN FOR E INVOICING


I HAVE FORGOTTEN MY PASSWORD WHAT SHOULD I DO


WHY AM I NOT RECEIVING SMS NOTIFICATIONS ON SUCCESSFUL OR UNSUCCESSFUL AUTO DEBIT TRANSACTIONS


WILL I BE CHARGED AN 8 SERVICE TAX ON THE SWITCHING FEE FOR A FUTURE DATE ORDER THAT FALLS ON OR AFTER 1ST MARCH 2024


UNABLE TO SCAN QR CODE ON SMART TV


HOW MUCH DOES A WETV VIP SUBSCRIPTION VIA ASTRO COST


VIEW STB DIAGNOSTICS NETWORK DIAGNOSTICS ULTRA BOX ULTI BOX


HOW LONG DOES PAYMENT VIA CHEQUE TAKE TO BE POSTED


WHAT IS THE CONTRACT PERIOD FOR SUBSCRIBING ASTRO BROADBAND


WHAT IS SECUREGO


DOES THE IQIYI PRICE CHANGES ON 21ST MARCH 2025 EFFECT ASTRO CUSTOMERS


BOX NO POWER ULTRA ULTI BOX


I HAVE ISSUES SECURING MY ASTRO ID LINKING MY ASTRO ID TO ASTRO ACCOUNT WHAT SHOULD I DO


BROADBAND NO SERVICE ASTRO FIBRE


I NO LONGER USE THE MOBILE NUMBER DISPLAYED ON THE SCREEN HOW DO I UPDATE MY MOBILE NUMBER TO RECEIVE THE OTP


WHAT WILL HAPPEN TO MY ASTRO SUPERSPORT CHANNELS


CAN I WITHDRAW MY TERMINATION REQUEST


TEST SATELLITE FREQUENCY ULTRA AND ULTI BOX


HOW LONG DOES IT TAKE TO ACTIVATE MY ASTRO X3 PACK AFTER SIGNING UP


FOLLOW THE STEPS BELOW TO PAIR THE MOBILE APP WITH YOUR TV SCREENON THE ASTRO ULTRA ULTI BOX


PING TRACEROUTE TEST


HOW DO I REGISTER FOR AN ASTRO ID


ALL SERVICES NOT AVAILABLE BROADBAND ASTRO MAXIS


I AM A NEW ASTRO CUSTOMER DO I NEED TO SUBSCRIBE TO THE NEW PACKS


WHAT IS ASTRO REWARDS


I LL BE MOVING TO A NEW HOME AFTER ACTIVATING THE PLUG PLAY BOX DO I NEED TO PAY THE ACTIVATION FEE AGAIN


I VE PAID MY ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE BILL IN ADVANCE MONTHLY QUARTERLY YEARLY WILL I BE CHARGED 6 SERVICE TAX STARTING BILL DATE 9TH JULY 2024 ONWARDS


CAN I TRACK MY DELIVERY INSTALLATION STATUS IN MY ASTRO


CAN SOMEONE ELSE MAKE THE ADVANCE PAYMENT ON MY BEHALF


IS ZEE5 ON THE ULTRA ULTI BOX THE SAME AS THE ZEE5 MOBILE APP AND WEBSITE


MODEM NO POWER MAXIS


MAXIS KAON ROUTER


HOW DO I CANCEL MY SUBSCRIPTION FOR MULTIROOM SMART TV


WHERE CAN I ACCESS PRIME VIDEO VIA ASTRO


WHY ARE SOME STREAMING APPS LABELLED WITH COMING SOON


INTERNET NOT AVAILABLE ASTRO OK MAXIS


HOW DO I FIND THE ASTRO SMART TV APP ON MY SMART TV


WHY IS THE IRBM IMPLEMENTING E INVOICING


I VE PREVIOUSLY REGISTERED FOR AUTO DEBIT PAYMENT HOW DO I UPDATE MY PAYMENT DETAILS


REQUEST E INVOICE


WHAT IS THE CONTRACT PERIOD FOR SUBSCRIBING TO THE ASTRO ONE PACKS


CAN I CHANGE THE INTERFACE LANGUAGE OF THE IQIYI APP


I HAVE TWO ASTRO IDS WHICH ONE DO I USE TO LOG IN TO THE ASTRO FIBRE APP


WHO IS ENTITLED TO ACCESS THE BEIN SPORTS CONNECT APP ON THE ULTRA ULTI BOX


WHAT INFORMATION IS REQUIRED TO PAY MY ASTRO BILL


PLEASE ENSURE THAT YOUR ASTRO SMART CARD IS FULLY INSERTED S1 HD ENABLED BOX


WILL THERE BE AN ON DEMAND LIBRARY FOR THE NEW CHANNELS


DO I NEED TO PAY FOR ANY CHARGES WHEN THE COURIER AGENT COMES TO PICK UP THE ASTRO BOX SMART CARD SIM CARD


AM I ELIGIBLE FOR A REFUND


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