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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WHY AM I GETTING NEW ADDITIONAL CHANNELS DO I HAVE TO PAY EXTRA

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


3 I AM AN EXISTING DISNEY CUSTOMER HOW WILL THE NEW DISNEY APP IMPACT ME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN ANOTHER PERSON REGISTER THEIR CREDIT CARD TO MY ACCOUNT S AUTO DEBIT FACILITY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CHECK WHAT MY ASTRO SUBSCRIPTION PLAN IS ON MY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I DO VIA SMS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY ON THE OLD MULTIROOM PRICING WILL I BE AUTOMATICALLY SWITCHED TO THE NEW PRICING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT FREQUENCY BANDS DOES OUR RGW SUPPORT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I M CURRENTLY SUBSCRIBED TO THE HBO PACK WITH HBO MAX AT A DISCOUNTED RATE OR AS PART OF A COMBO WITH DISNEY UNDER A 12 MONTH CONTRACT WILL THERE BE ANY CHANGES TO MY SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE AUDIO LANGUAGE ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHICH SMART TV MODELS SUPPORT THE ASTRO SMART TV APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THIS ASTRO ID VERIFICATION ACTIVITY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I VERIFY MY ASTRO ID

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO IS ELIGIBLE TO REGISTER AND CANCEL THE AUTO DEBIT FACILITY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UNABLE TO PLAY VIDEO HDCP FAILED ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I NEED FURTHER HELP FOR ASTRO FIBRE APP WHO CAN I CONTACT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I SUBSCRIBED TO ULTRA BOX ULTI BOX WITH BROADBAND DBB AND I HAVE TERMINATED MY SERVICES WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY IS THERE A REQUIREMENT TO ENTER A 10 DIGIT ACCOUNT NUMBER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I DO NOT HAVE AN ASTRO ID YET CAN I STILL USE THIS SERVICE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SET S PDIF AUDIO ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I WANT TO SWITCH MY ASIAN FAVOURITES SELECTION TO VIU PREMIUM WHAT HAPPENS TO MY EXISTING SELECTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY AM I NO LONGER ABLE TO WATCH VIU FOR FREE ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHECK FUTURE RECORDING HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I ACCESS THE SUN NXT APP OUTSIDE OF MALAYSIA

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


APP CRASHES ON SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


REFRESH BOX SETTING CLEAR NVRAM ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG WILL IT BE BEFORE I AM ABLE TO ENJOY MY NEW PACKAGE S

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE CONTRACT PERIOD OF THE PVR BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MUCH WILL IT COST FOR RELOCATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I ACCESS THE IQIYI VIDEO DRAMAS MOVIES APP OUTSIDE OF MALAYSIA

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IMPACT WILL THIS DUE DATE REVISION FROM 30 DAYS TO 25 DAYS HAVE ON MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE MENU LANGUAGE AND SUBTITLES HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY INITIAL SUBMISSION WAS UNSUCCESSFUL AND I WANT TO REAPPLY FOR E INVOICE HOW SHOULD I PROCEED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


AM I ABLE TO ACCESS TO ALL THE SAME CHANNELS AND APPS VIA MULTIROOM SMART TV AS PER MY PRIMARY SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I CHANGE OR RESET MY PASSWORD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE ITEMS THAT I NEED TO RETURN TO ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 701 ISSUES LAUNCHING OR LOADING THE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SHOULD I DO IF I AM UNABLE TO ACTIVATE MY PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE ANY PENALTY FEE IF I DECIDE TO CANCEL MY MULTIROOM SMART TV SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY SMART TV IS HAVING SOME TECHNICAL ISSUE CAN I DO A TEMPORARY CANCELLATION OF MULTIROOM SMART TV AND RESUME ONCE THE SMART TV IS REPAIRED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I ALREADY HAVE ULTRA BOX HOW DO I USE ALL THE NEW FEATURES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL MY ASTRO X3 PACK SUBSCRIPTION AUTOMATICALLY RENEW AFTER THE 12 MONTH CONTRACT ENDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SET PARENTAL CONTROL ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE DIFFERENCES BETWEEN 2 4GHZ AND 5GHZ FREQUENCY BANDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS PERSONAL VIDEO RECORDER PVR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN ANYONE LINK THEIR ASTRO ID WITH MY ASTRO ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CANCEL MY SIMPLY SOUTH SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG DOES IT TAKE FOR PAYMENT TO BE POSTED VIA JOMPAY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I UPGRADED MY ASTRO PACKAGE RECONNECTED MY ASTRO SERVICE BEFORE 1ST MARCH 2024 WILL I BE CHARGED 8 SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


BESIDES MY ASTRO BOX WHAT OTHER ITEMS DO I NEED TO RETURN TO ASTRO AFTER SERVICE TERMINATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED AN INTERNET CONNECTION TO APPROVE TRANSACTIONS WITH SECUREGO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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