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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


INTERNET INTERMITTENT OR FREQUENT DISCONNECTION ASTRO FIBRE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHICH SMART TV MODELS SUPPORT THE ASTRO SMART TV APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE PROCEDURE FOR MERGING SPLITTING MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ENJOY SUN NXT APP ON THE ULTRA OR ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM ENTITLED TO DISNEY WITH MY ASTRO SUBSCRIPTION CAN I USE A NON MALAYSIAN MOBILE NUMBER TO REGISTER AND ACTIVATE MY DISNEY ACCESS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL THERE BE AN ADDITIONAL FEE FOR REFUND PROCESSING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE AN ULTRA ULTI BOX AND I VE SUBSCRIBED TO THE NEW PACKS WITH NETFLIX BUT I WHY CAN T ACCESS NETFLIX ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PIXELATION OR DISTORTION PICTURE HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY DEVICES CAN I USE TO WATCH BEIN SPORTS CONNECT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED FOR ASTRO GO PLUS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THERE AUTO RENEWALS FOR THE NETFLIX 24 MONTHS ALA CARTE PLANS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS MY PERSONAL INFORMATION PROTECTED BY THE PDPA

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I SUBSCRIBE TO ZEE5 VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PLEASE INSERT THE CORRECT ASTRO SMART CARD WITH THE ARROW FACING UP S32 HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I RETURN MY PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THERE ANY SUBTITLES OR DUBBING AVAILABLE FOR THE CONTENT ON PRIME VIDEO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I WANT TO SWITCH MY ASIAN FAVOURITES SELECTION TO VIU PREMIUM WHAT HAPPENS TO MY EXISTING SELECTION

  • Consumer
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  • Advertising
  • Our Brands


I AM A CUSTOMER SUBSCRIBING TO AN ASTRO SUBSCRIPTION PACKS THAT ARE BUNDLED WITH NETFLIX AND I WOULD LIKE TO REMOVE NETFLIX FROM MY SUBSCRIPTION DUE TO THE PRICE INCREASE CAN I DO SO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN ASTRO CUSTOMERS ENJOY WETV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE PROCESS OF TERMINATING ASTRO ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY CAN T I GET MAXIMUM SPEED BASED ON MY SUBSCRIPTION PACKAGE 500 800MBPS ON MY LAPTOP MOBILE PHONE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 007 STREAMING ON ASTRO GO WHILE BEING CONNECTED TO A VPN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY DEVICES CAN I USE TO STREAM WETV AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CHANGE MY PASSWORD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO CREATE ASTRO ID FOR ENTERPRISE BUSINESS CUSTOMERS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO BEAR ANY SHIPPING COST FOR MY ULTRA BOX OR ULTI BOX RETURN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE STANDBY MODE ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE DIFFERENCE BETWEEN SUN NXT LITE AND SUN NXT PREMIUM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ALLO TPLINK ROUTER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM NOT INTERESTED IN THESE NEW PACKS CAN I ADD OR UPGRADE MY CURRENT SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY REGISTERED DEVICE VS CONCURRENT VIEWING ALLOWED ON HBO MAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I CHOOSE TO OPT IN OPT OUT OF RECEIVING ANY MARKETING MATERIALS VIA EMAIL FROM IQIYI

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I REGISTER FOR AUTO DEBIT AFTER MY ACCOUNT HAS BEEN ACTIVATED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING VIU PREMIUM MEMBER CAN I SUBSCRIBE TO THE APP VIA ASTRO INSTEAD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERROR MESSAGE UNABLE TO PROCEED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW WILL THE SERVICE TAX BE CHARGED IN MY BILL STATEMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY CAN T I REGISTER FOR SECUREGO ON MULTIPLE DEVICES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM HAVING ISSUES LAUNCHING OR LOADING THE APP ERR 701

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CANCEL MY WETV VIP SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I WATCH 4K UHD PROGRAMMES ON THE ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IF I CANT REMEMBER THE EMAIL ADDRESS OR MOBILE NUMBER LINKED TO MY DISNEY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 1001 ERR 001 A PROBLEM OCCURRED DURING PLAYBACK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM NOT AN ASTRO CUSTOMER CAN I SUBSCRIBE TO DISNEY WITH ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THIS ACCOUNT VERIFICATION EKYC

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN 3RD PARTY REQUEST FOR A REFUND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I MAKE PAYMENT WITHOUT MY ASTRO BILL STATEMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


BROADBAND NO SERVICE ASTRO FIBRE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I USE MY ACCOUNT NUMBER FOR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CHECK MY ACCOUNT BALANCE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF I DO NOT RECEIVE ANY SECUREGO NOTIFICATION ALERT TO AUTHORISE TRANSACTIONS OR IF MY PHONE FREEZES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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