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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WILL ASTRO CENSOR NETFLIX CONTENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS IT POSSIBLE TO REQUEST E INVOICING FOR MY PAST BILLS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I SWITCH MY BILL DELIVERY METHOD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE DIFFERENCE BETWEEN TRANSFER OF EQUIPMENT OWNERSHIP MERGE OF EQUIPMENT AND SPLIT OF EQUIPMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THIS A PRICE INCREASE BY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL THERE BE ANY CHANGES TO MY MONTHLY SUBSCRIPTION FEE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I ACCESS THE TVBANYWHERE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE BENEFITS OF USING MESH WIFI NETWORK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF ASTRO GO IS REMOVED FROM MY SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF I M A NON MALAYSIAN LIVING OR WORKING IN MALAYSIA ARE MY ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE CHARGES SUBJECT TO SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SHOULD I DO IF I EXPERIENCE TECHNICAL ISSUES WITH THE ASTRO SMART TV OR ASTRO GO APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


FAQS NETFLIX ON ASTRO

  • Consumer
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  • Advertising
  • Our Brands


HOW DO I VIEW MY LATEST TAX INVOICE BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM A MOVIES ASTRO ONE EPIC PACK CUSTOMER HOW DO I ACTIVATE PRIME VIDEO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 009 YOU ARE NOT SUBSCRIBED TO THIS CONTENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE IS ASTRO GO AVAILABLE IN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO IS ELIGIBLE TO USE MY ASTRO

  • Consumer
  • Business
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  • Advertising
  • Our Brands


MAY I REQUEST A REFUND OF THE CREDIT BALANCE IN MY ASTRO ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I REQUEST A TERMINATION OF ACCOUNT THROUGH ASTRO EXCLUSIVE PARTNERS AEP ASTRO EXPERIENCE STORE AES ASTRO PREMIUM KIOSK APK ASTRO AUTHORISED RETAILER AAR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


BOX HANG AT CHANNEL HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I EASILY ACCESS THE APPS RAIL VIA MY REMOTE CONTROL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG DOES IT TAKE TO COMPLETE THE EKYC VERIFICATION PROCESS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACCESS THE TVBANYWHERE APP ON THE ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I USE SECUREGO IF I PERFORM A TRANSACTION ON A DIFFERENT DEVICE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I VE PAID MY BILL IN ADVANCE MONTHLY QUARTERLY YEARLY WILL I BE CHARGED AN 8 SERVICE TAX STARTING MARCH 2024

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SELF SERVICE TRANSACTIONS CAN BE PERFORMED OVER THE PHONE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I TRACK MY DELIVERY STATUS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE PURCHASED THE MULTIROOM SMART TV SUBSCRIPTION HOW DO I SET IT UP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I STILL RETURN THE ULTRA BOX AND ULTI BOX AFTER I HAVE BEEN CHARGED THE FEES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I DOWNLOAD CONTENT ON THE VIU APP FOR OFFLINE VIEWING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO FIRST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IF I WOULD LIKE TO CHANGE MY 12 MONTHS COMMITMENT PERIOD TO 24 MONTHS WILL IT BE PRORATED HOW WILL THE COMMITMENT PERIOD BE CALCULATED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERROR MESSAGE UNABLE TO PROCEED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG DO I HAVE TO WAIT UNTIL THESE STREAMING APPS ARE AVAILABLE ON ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN CUSTOMERS WITHOUT AN ULTRA OR ULTI BOX ENJOY HBO MAX APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I BE DOWNGRADED TO A LOWER TIER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I SUBSCRIBE TO THE MULTIROOM SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ADD NEW PROFILE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE BILLED TWICE WHEN I MOVE TO THE NEW DISNEY APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I FORGOT MY NETFLIX USERNAME OR PASSWORD HOW DO I FIND MY USERNAME OR RESET MY PASSWORD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I M CURRENTLY SUBSCRIBED TO ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE IF I DOWNGRADE MY PACKAGE TO ASTRO TV PACK ONLY WILL I STILL BE CHARGED 6 SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DOES THIS MEAN THAT I MUST PAY MORE FOR MY ASTRO SERVICE FROM MARCH 2024 ONWARDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED FOR VIDEO ON DEMAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I REQUEST A TECHNICIAN TO VISIT IF I M UNABLE TO RESOLVE MY TECHNICAL ISSUE WILL THERE BE ANY CHARGES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WE APOLOGISE FOR THE SERVICE INTERRUPTION CA 6

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT WILL HAPPEN TO MY EXISTING ASTRO PLAN IF I SUBSCRIBE TO THE ASTRO X3 PACK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE QUESTIONS ABOUT DISNEY CONTENT PRODUCT FEATURES AND APP FUNCTIONS WHO CAN I CONTACT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SET HDMI AUDIO ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I REGISTER FOR AN ASTRO ID ON SUN NXT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I GET AN ULTRA ULTI BOX WITH ASTRO BROADBAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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