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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WHAT IS THE NETFLIX 24 MONTHS ALA CARTE PLAN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF I TERMINATE MY CURRENT ASTRO SUBSCRIPTION AND SUBSCRIBE TO THE NEW ASTRO X3 PACK WILL I STILL HAVE MY CURRENT ADD ONS OR I MUST RE SUBSCRIBE TO THEM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I KNOW WHICH CONTENT PLAYS IN WHICH NEW CHANNEL LIST SINCE THE CHANNELS HAVE BEEN RENAMED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE A RECORDING FEE ATTACHED TO THE PVR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I BE DOWNGRADED TO A LOWER TIER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF I NEVER RECEIVE THE REFUND WITHIN THE PROMISED TIMELINE WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I USE THE ASTRO FIBRE APP TO MANAGE MY ACCOUNT E G BILL PAYMENT REDEEM EXCLUSIVE REWARDS ETC

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MUCH DOES A WETV VIP SUBSCRIPTION VIA ASTRO COST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I RETURN MY PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MUCH DOES PRIME VIDEO COST FOR ASTRO CUSTOMERS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHEN CAN I START ENJOYING MY VIU PREMIUM SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE MOVING PROCEDURE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY ARE SOME STREAMING APPS LABELLED WITH COMING SOON

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE DIFFERENCE BETWEEN TRANSFER OF EQUIPMENT OWNERSHIP MERGE OF EQUIPMENT AND SPLIT OF EQUIPMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I USE THE CLOUD RECORDING STORAGE FOR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY SUBSCRIPTION IS STILL WITHIN CONTRACT CAN I STILL PROCEED WITH THE TERMINATION OF ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UPDATING YOUR EMAIL ADDRESS VIA YOUR SET TOP BOX STB

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF I PAY MORE THAN WHAT IS STATED IN MY BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I VIEW MY LATEST TAX INVOICE BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHICH NEW PACK COMES WITH NETFLIX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IF I WOULD LIKE TO CHANGE MY 12 MONTHS COMMITMENT PERIOD TO 24 MONTHS WILL IT BE PRORATED HOW WILL THE COMMITMENT PERIOD BE CALCULATED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS AFTER MY ASTRO X3 SUBSCRIPTIONS 12 MONTH CONTRACT PERIOD ENDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW WILL CHEQUE PAYMENTS BE PROCESSED MOVING FORWARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE PAPER BILL CHARGE AND WHO WILL BE CHARGED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I STREAM ON MORE THAN ONE DEVICE AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MODEM NO POWER ALLO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED AN INTERNET CONNECTION TO APPROVE TRANSACTIONS WITH SECUREGO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY DEVICES CAN I USE TO STREAM ZEE5 AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM A 3RD PARTY CAN I REQUEST ON BEHALF OF ACCOUNT HOLDER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY IS THERE A REQUIREMENT TO ENTER A 10 DIGIT ACCOUNT NUMBER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I WATCH CONTENT ON MULTIPLE DEVICES USING THE SAME ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO DOWNLOAD SHOWS ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS BAND STEERING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO CLOUD RECORDING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SLOW BROWSING AT CERTAIN WEBSITE MAXIS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO FIRST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE CONTENT AVAILABLE IN THE BEIN SPORTS CONNECT APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF YOU ENCOUNTER ANY ISSUES WITH PRIME VIDEO ON ASTRO YOU CAN CONTACT ASTRO S CUSTOMER SERVICE CENTRE BY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO RETURN MY EQUIPMENT AFTER TERMINATION OF MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PERFORM PAUSE FUNCTION ON LIVE PROGRAM ULTRA BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DELETE PROFILE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


AS AN EXISTING ASTRO CUSTOMER WHAT HAPPENS TO MY EXISTING CONTRACTS UPON MOVING TO THESE NEW PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


TEST SATELLITE FREQUENCY ULTRA AND ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO RETURN NON ULTRA BOX OR ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I DOWNLOAD CONTENT ON THE VIU APP FOR OFFLINE VIEWING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SPEED TEST MAXIS ALLO ASTRO FIBRE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE STANDBY MODE ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I RENTED AN ASTRO FIRST TITLE HOW WILL I BE CHARGED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY USING A SONY TV MODEL THAT DOES NOT SUPPORT 4K UHD WHEN WILL THESE CHANNELS BE AVAILABLE TO ME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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