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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


LOCK CHANNEL ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PLEASE ENSURE THAT YOUR ASTRO SMART CARD IS FULLY INSERTED S1 HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAY I REQUEST A REFUND OF THE CREDIT BALANCE IN MY ASTRO ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS 4K UHD TELL ME ABOUT THE UHD CONTENT AVAILABLE WITH THE ULTRA BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I DO IF I STILL GET ERROR VERIFICATION FAILED AFTER A FEW ATTEMPTS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I VIEW MY IQIYI ENTITLEMENT EXPIRY DATE NEXT PAYMENT DETAILS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY SHOULD I SUBSCRIBE TO A NETFLIX ON ASTRO VS DIRECT SUBSCRIPTION VIA THE NETFLIX APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE BENEFITS OF USING MESH WIFI NETWORK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


INSTALLATION SETUP PLUG AND PLAY MODE ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SHOULD I DO IF I AM UNABLE TO ACTIVATE MY PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I KNOW THAT ASTRO HAVE RECEIVED THE ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE DIFFERENT PAYMENT CHANNELS AVAILABLE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW ARE THE PRORATED CHARGES FOR SERVICE TAX CALCULATED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING IQIYI VIP WILL I GET TO ENJOY ASTRO SPECIAL PRICE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE DEVICES REQUIRED TO FORM A MESH WIFI NETWORK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SHOULD I DO IF THE ULTRA ULTI PLUG PLAY BOX ASTRO SIM CARD IS FAULTY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW WILL THE INITIATIVE IMPLEMENTED BY THE GOVERNMENT AFFECT ASTRO CUSTOMERS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE DECIDED TO CANCEL MY MULTIROOM SMART TV SUBSCRIPTION A FEW DAYS AFTER SIGNING UP WILL MY SUBSCRIPTION FEE BE PRORATED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MUCH IS THE SUN NXT APP FOR ASTRO CUSTOMERS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO CAN ACCESS ASTRO REWARDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


INTERNET INTERMITTENT OR FREQUENT DISCONNECTION ALLO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE FORM REQUIRED FOR TRANSFER OF EQUIPMENT OWNERSHIP MERGE OF EQUIPMENT SPLIT OF EQUIPMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM NOT ON THE ULTRA OR ULTI BOX HOW DO I ACCESS THESE STREAMING APPS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE DIFFERENCE BETWEEN THE CONTENT ON THE TVBANYWHERE APP AND THE TVB CHANNELS ON ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE MASTER PIN ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY IS THE IRBM IMPLEMENTING E INVOICING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I M CURRENTLY SUBSCRIBED TO THE HBO PACK WITH HBO MAX AT A DISCOUNTED RATE OR AS PART OF A COMBO WITH DISNEY UNDER A 12 MONTH CONTRACT WILL THERE BE ANY CHANGES TO MY SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I WANT TO UNSUBSCRIBE FROM THE MULTIROOM ASTRO BOX WILL THERE BE ANY PENALTY FOR THIS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO RETURN MY EQUIPMENT AFTER TERMINATION OF MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY ACCOUNT IS SUSPENDED DISCONNECTED WILL I HAVE TO TAKE UP THE NEW PACKS WHEN I RECONNECT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


FAQS NETFLIX ON ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I WOULD LIKE TO SUBSCRIBE TO IQIYI WITH ASTRO MUST I SUBSCRIBE TO THE NEW PACKS TO BE ABLE TO ADD ON IQIYI TO MY SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY SUBSCRIBED TO THE ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE WILL I BE CHARGED 6 SERVICE TAX FOR ADD ON SERVICE SUCH AS MULTIROOM MULTIROOM SMART TV SMTV CLOUD RECODING AND ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL MULTIPLE VIEWING ON DIFFERENT DEVICES AT THE SAME TIME AFFECT THE QUALITY OF MY VIDEO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO RETURN NON ULTRA BOX OR ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CANCEL MY SUBSCRIPTION FOR MULTIROOM SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


AM I STILL ENTITLED FOR MULTIROOM DISCOUNT IF I WOULD LIKE TO TRANSFER OF EQUIPMENT OWNERSHIP SPLIT OF EQUIPMENT OF MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I ACCESS SIMPLY SOUTH OUTSIDE OF MALAYSIA

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL ASTRO ADD MORE DROP OFF LOCATIONS WITH OTHER COURIER PARTNERS IN THE FUTURE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN ASTRO IPTV CUSTOMER WHEN CAN I SIGN FOR THE NEW PACKS AND ENJOY NETFLIX ON THE ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY DAYS NOTICE SHOULD I PROVIDE PRIOR TO MOVING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I REQUEST A TECHNICIAN TO VISIT IF I M UNABLE TO RESOLVE MY TECHNICAL ISSUE WILL THERE BE ANY CHARGES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO CAN I CONTACT FOR MORE INFORMATION ON THE NEW RATE SERVICE TAX IMPLEMENTATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UNABLE TO INSTALL ASTRO APP TO MY SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I PRESSED SKIP AND LAUNCH PRIME VIDEO ON MY ULTRA ULTI BOX BUT IT REDIRECTED ME TO THE SUBSCRIBE TO PRIME VIDEO PAGE WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT LANGUAGE OPTIONS ARE AVAILABLE ON THE SUN NXT APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I VE PAID MY BILL IN ADVANCE MONTHLY QUARTERLY YEARLY WILL I BE CHARGED AN 8 SERVICE TAX STARTING MARCH 2024

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I LINK MY ASTRO ID TO MY ASTRO ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I FORGOT WHICH NETFLIX ACCOUNT IS ASSOCIATED WITH MY ASTRO ACCOUNT HOW DO I FIND THAT OUT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO HAVE A PRIMARY SUBSCRIPTION IN ORDER FOR ME TO SIGN UP FOR MULTIROOM ASTRO BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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