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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


CAN I SWITCH FROM ONE CONTRACT TO ANOTHER FOR THE NEW PACKS WILL I BE CHARGED A SWITCHING FEE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF I LOSE MY ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY DOES ASTRO NEED TO SHARE MY MONTHLY INVOICE OF RM10 000 OR ABOVE WITH LHDN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW SECURE IS MY DATA THAT IS PROCESSED IN EKYC

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO GO PLUS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAXIS HUAWEI ROUTER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE THE ASIAN FAVOURITES SELECTION UNDER MY SUBSCRIPTION HOW DO I SWITCH TO VIU PREMIUM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PAY BILL CARD PAYMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY AM I GETTING ID INCORRECT ID NOT CLEAR WHEN TRYING TO COMPLETE MY EKYC

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAXIS TECHNICOLOR ROUTER WIFI CHANNEL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I REQUEST FOR TRANSFER OF EQUIPMENT OWNERSHIP MERGE OF EQUIPMENT SPLIT OF EQUIPMENT IF I HAVE AN OUTSTANDING BALANCE IN MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I VE PAID MY BILL IN ADVANCE MONTHLY QUARTERLY YEARLY WILL I BE CHARGED AN 8 SERVICE TAX STARTING MARCH 2024

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


REMOVE PAYMENT CARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY CAN T I REGISTER FOR SECUREGO ON MULTIPLE DEVICES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS SERVICE TAX IMPOSED ON CSR PROJECT ACCOUNTS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CANCEL OR TERMINATE THE MESH WIFI SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE DIFFERENCE BETWEEN TRANSFER OF EQUIPMENT OWNERSHIP MERGE OF EQUIPMENT AND SPLIT OF EQUIPMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY AM I NO LONGER ABLE TO WATCH VIU FOR FREE ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I CHANGE MY SERVICE ADDRESS IN MY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 007 STREAMING ON ASTRO GO WHILE BEING CONNECTED TO A VPN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


INTERNET NOT AVAILABLE ASTRO OK MAXIS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I RECYCLE OTHER ASTRO EQUIPMENT 1

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ZEE5

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED FOR ASTRO GO PLUS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


BLANK SCREEN NO VIDEO BLUE SCREEN NO SIGNAL HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I EASILY ACCESS THE APPS RAIL VIA MY REMOTE CONTROL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I USED TO LOG IN USING A USERNAME HOW DO I LOG IN NOW

  • Consumer
  • Business
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  • Advertising
  • Our Brands


DO I NEED AN ULTRA ULTI BOX AS MY PRIMARY BOX TO GET 2 MONTHS ACCESS TO AMAZON PRIME AT NO ADDITIONAL COST

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I USE MY ACCOUNT NUMBER FOR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM SUBSCRIBED TO DISNEY THROUGH ASTRO CAN I SWITCH TO SUBSCRIBING DIRECTLY WITH DISNEY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


BOX RETRIEVAL WHAT SHOULD I DO WITH MY OLD ASTRO BOX UPON RECEIVING MY NEW PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I PURCHASE ASTRO FIRST MOVIES SERIES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IMPACT WILL THIS DUE DATE REVISION FROM 30 DAYS TO 25 DAYS HAVE ON MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO MAY I CONTACT IF I ENCOUNTER ANY PROBLEMS WITH THE WETV APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I REMEMBER HAVING AN ASTRO ID BUT WHEN I TRIED TO RETRIEVE MY ASTRO ID OR RESET MY PASSWORD MY ACCOUNT CANNOT BE FOUND WHAT DO I DO NOW

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I VIEW ALL MY BILL STATEMENTS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE ANY OF THE PURCHASES ON THE ASTRO SMART TV APP SUBJECTED TO THE 8 GOVT TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I START USING ASTRO REWARDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE UPGRADED OR DOWNGRADED MY CURRENT PACK CAN I STILL CONTINUOUSLY ACCESS PRIME VIDEO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I PAY FOR THE PLUG PLAY BOX ACTIVATION FEE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO IS ELIGIBLE TO USE THE ASTRO FIBRE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I GET THE BARCODE TO MAKE PAYMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN IPTV CUSTOMER WHO DOES NOT HAVE THE ULTRA BOX CH741 IS AVAILABLE TO ON MY ASTRO BOX BUT WHY I CAN T ACCESS NETFLIX USING THAT CHANNEL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY ACCOUNT IS SUSPENDED DISCONNECTED WILL I HAVE TO TAKE UP THE NEW PACKS WHEN I RECONNECT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO IS ENTITLED TO ACCESS THE BEIN SPORTS CONNECT APP ON THE ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I UPGRADED MY ASTRO PACKAGE RECONNECTED MY ASTRO SERVICE BEFORE 1ST MARCH 2024 WILL I BE CHARGED 8 SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF A CUSTOMER HAS FEW ACCOUNTS WITH ASTRO CAN THEY CHOOSE TO RECEIVE E BILL OR SMS BILL FOR ONLY ONE ACCOUNT AND THE OTHERS REMAIN IN PAPER BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


NEW INSTALLATION SETTING HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACCESS NETFLIX ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SOFTWARE UPDATE ULTRA ULTI BOX

  • Consumer
  • Business
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