Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WHAT HAPPENS IF ASTRO GO IS REMOVED FROM MY SUBSCRIPTION


WHY SHOULD I SUBSCRIBE TO A NETFLIX ON ASTRO VS DIRECT SUBSCRIPTION VIA THE NETFLIX APP


WILL I BE CHARGED FOR VIDEO ON DEMAND


I AM SUBSCRIBED TO ASTRO SUBSCRIPTION PACKS THAT ARE BUNDLED WITH NETFLIX WILL THERE BE A PRICE CHANGE TO MY SUBSCRIPTION


WHAT ARE THE DIFFERENCES BETWEEN 2 4GHZ AND 5GHZ FREQUENCY BANDS


I AM UNABLE TO LOG IN TO DISNEY ON MY ASTRO ULTRA OR ULTI BOX WHAT SHOULD I DO


UPDATE SERVICE ADDRESS WITHOUT RELOCATION


HOW MANY MULTIROOM SMART TV CAN I SUBSCRIBE


IF I M A NON MALAYSIAN LIVING OR WORKING IN MALAYSIA ARE MY ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE CHARGES SUBJECT TO SERVICE TAX


WHO IS ELIGIBLE TO USE THE ASTRO FIBRE APP


CAN I CHANGE THE INTERFACE LANGUAGE OF THE IQIYI APP


FOLLOW THE STEPS BELOW TO PAIR THE MOBILE APP WITH YOUR TV SCREENON THE ASTRO ULTRA ULTI BOX


CAN I STILL SIGN IN TO THE HBO MAX APP USING MY OLD ASTRO LOGIN


BOX NO POWER HD ENABLED BOX


I HAVE NOT ACTIVATED MY DISNEY ACCESS WILL I STILL BE CHARGED


WITH THE LAUNCH OF THE NEW ASTRO X3 WILL THERE BE ANY CHANGES TO MY CURRENT ASTRO SUBSCRIPTION


HOW DO I CHECK WHAT MY ASTRO SUBSCRIPTION PLAN IS ON MY ASTRO


UPDATE PROFILE PICTURE


I CAN T CONNECT MY ULTRA PLUG PLAY BOX TO WI FI WHAT SHOULD I DO TO FIX THIS


HOW CAN I EASILY ACCESS THE APPS RAIL VIA MY REMOTE CONTROL


WHERE CAN I ACCESS PRIME VIDEO VIA ASTRO


THIS CHANNEL IS NOT INCLUDED IN YOUR SUBSCRIPTION TCINIIYS HD ENABLED BOX


WHAT WILL BE INCLUDED IN MY ASTRO BILL


REFRESH SIGNAL OF YOUR BOX HD ENABLED BOX


WHICH NEW PACK COMES WITH NETFLIX


CAN I WATCH 4K CONTENT ON MY ULTRA ULTI BOX


HOW DO I RETURN MY PLUG PLAY BOX


FAQS NETFLIX ON ASTRO


HOW DO I ACCESS THE BEIN SPORTS CONNECT APP ON THE ULTRA ULTI BOX


CAN I UPGRADE MY DISNEY SUBSCRIPTION PLAN


CHANGE SUBTITLES LANGUAGE ULTRA BOX ULTI BOX


HOW MANY DEVICES CAN I USE TO STREAM THE VIU APP AT THE SAME TIME


DO I HAVE TO PAY AN INSTALLATION FEE FOR THE PLUG PLAY BOX


WHO CAN ACCESS THE TVBANYWHERE APP


NEW INSTALLATION SETTING HD ENABLED BOX


I PURCHASED ASTRO FIRST ASTRO BEST PAY PER VIEW EVENT IN FEBRUARY BUT THE VIEWING PERIOD STARTS IN MARCH 2024 WILL I BE CHARGED 8 SERVICE TAX


HOW DO I USE SECUREGO IF I PERFORM A TRANSACTION ON A DIFFERENT DEVICE


ARE MY ASTRO REWARDS TRANSFERRABLE


MAY I REQUEST A REFUND OF THE CREDIT BALANCE IN MY ASTRO ACCOUNT


I AM A INDIAN FAVOURITES OR MAHARAJA PACK CUSTOMER I WOULD LIKE TO UPGRADE TO THE SUNNXT PREMIUM APP ARE THERE ANY CHARGERS TO UPGRADE FROM SUN NXT LITE APP TO SUN NXT PREMIUM APP


I M CURRENTLY SUBSCRIBED TO ASTRO TV PACK IF I UPGRADE MY PACKAGE TO THE ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE WILL I BE CHARGED 6 SERVICE TAX


WHAT IS THE FORM REQUIRED FOR TRANSFER OF EQUIPMENT OWNERSHIP MERGE OF EQUIPMENT SPLIT OF EQUIPMENT


WILL I BE CHARGED 8 SERVICE TAX ON THE RECONNECTION FEE IF THE EXECUTION WAS DONE BEFORE THE 1ST MARCH 2024 BILL


HOW TO SUBSCRIBE TO HBO MAX APP VIA ASTRO


IF I TERMINATE MY CURRENT ASTRO SUBSCRIPTION AND SUBSCRIBE TO THE NEW ASTRO X3 PACK WILL I STILL HAVE MY CURRENT ADD ONS OR I MUST RE SUBSCRIBE TO THEM


CAN I CANCEL MY PLUG PLAY BOX SUBSCRIPTION IF I HAVE RECEIVED MY PLUG PLAY BOX AND ASTRO SIM CARD


WILL THERE BE AN ADDITIONAL FEE FOR REFUND PROCESSING


HOW DO I UPDATE MY LIST OF REGISTERED DEVICES TO REMOVE MY OLD SMART TV AND ADD MY NEW SMART TV DEVICE IF I HAVE ALREADY MAXIMISED THE NO OF REGISTERED DEVICES


SOFTWARE UPDATE HD ENABLED BOX


DOES THIS MEAN THAT I MUST PAY MORE FOR MY ASTRO SERVICE FROM MARCH 2024 ONWARDS


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