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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


CAN I REQUEST FOR TRANSFER OF EQUIPMENT OWNERSHIP MERGE OF EQUIPMENT SPLIT OF EQUIPMENT IF I HAVE AN OUTSTANDING BALANCE IN MY ACCOUNT

  • Consumer
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HOW TO SWITCH TO THE NEW ASTRO PACKS IN MY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY DEVICES CAN I USE TO STREAM THE VIU APP AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


INSTALLATION SETUP PLUG AND PLAY MODE ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO RETURN ALL THE DEVICES AFTER CANCELLATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE TV SETTINGS ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


VIEW STB DIAGNOSTICS HOUSEHOLD DIAGNOSTICS ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I SWITCH FROM ONE CONTRACT TO ANOTHER FOR THE NEW PACKS WILL I BE CHARGED A SWITCHING FEE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO MULTIROOM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY DEVICES CAN I USE TO WATCH BEIN SPORTS CONNECT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS AFTER MY ASTRO X3 SUBSCRIPTIONS 12 MONTH CONTRACT PERIOD ENDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL MY ASTRO X3 PACK SUBSCRIPTION AUTOMATICALLY RENEW AFTER THE 12 MONTH CONTRACT ENDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAXIS KAON ROUTER WIFI CHANNEL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN CUSTOMERS REQUEST TO HAVE BOTH THE PAPER BILL AND E BILL AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE SUBTITLES OR DUBBING AVAILABLE FOR THE CONTENT ON BEIN SPORTS CONNECT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I UPDATE MY EMAIL ADDRESS MOBILE NUMBER FOR MY ASTRO ID

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I KNOW IF MY SUBSCRIPTION IS ENTITLED TO THESE NEW CHANNELS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM A CUSTOMER WITH ULTRA ULTI BOX DO I GET 2 MONTHS OF ACCESS TO PRIME VIDEO AT NO ADDITIONAL CHARGE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE ADDED HBO PACK WITH HBO MAX AS AN ADD ON WHAT WILL HAPPEN TO MY SUBSCRIPTION NOW

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I UPGRADED MY ASTRO PACKAGE RECONNECTED MY ASTRO SERVICE BEFORE 1ST MARCH 2024 WILL I BE CHARGED 8 SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I KNOW WHICH CONTENT PLAYS IN WHICH NEW CHANNEL LIST SINCE THE CHANNELS HAVE BEEN RENAMED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THERE ANY SUBTITLES OR DUBBING AVAILABLE FOR THE CONTENT ON VIU

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHECK PHYSICAL SMART CARD NUMBER AND SERIAL NUMBER FROM BOX HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I ACCESS PRIME VIDEO VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS BAND STEERING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL ASTRO ADD MORE DROP OFF LOCATIONS WITH OTHER COURIER PARTNERS IN THE FUTURE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACTIVATE MY SUN NXT APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY REGISTERED DEVICE VS CONCURRENT VIEWING ALLOWED ON HBO MAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE CONTRACT PERIOD FOR SUBSCRIBING TO THE NEW PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE ISSUES LOGGING INTO ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


THE ASIAN FAVOURITES SELECTION IS NOT A PART OF MY SUBSCRIPTION CAN I STILL ENJOY VIU PREMIUM VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO BEAR ANY SHIPPING COST FOR MY ULTRA BOX OR ULTI BOX RETURN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF I CANCEL MY ASTRO SUBSCRIPTION WITH DISNEY ENTITLEMENT WILL I NO LONGER BE ABLE TO ACCESS DISNEY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I TURN ON RESTRICTIONS FOR MINORS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT WILL I GET WHEN I SUBSCRIBE TO THE HBO MAX APP AS AN ADD ON VIA ASTRO AFTER 1 MARCH 2026

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS BEIN SPORTS CONNECT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM SUBSCRIBED TO DISNEY DIRECTLY CAN I SWITCH TO SUBSCRIBING THROUGH ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN A THIRD PARTY DROP OFF THE ASTRO BOX AT THE NEAREST COURIER PARTNER S BRANCH

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY PREMIUM 1 PACK ON ASTRO CAN I PURCHASE SIMPLY SOUTH AS AN ADD ON

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE PROCESS OF TERMINATING ASTRO ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I RETURN MY ASTRO FIBRE DEVICES AFTER SERVICE TERMINATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I M HAVING TROUBLE WATCHING MY FAVOURITE SHOWS LIVE ON THE SUN NXT APP I CAN SEE OTHER PROGRAMS FROM THE SAME CHANNEL BUT NOT THIS SPECIFIC ONE CAN YOU HELP ME UNDERSTAND WHY AND HOW TO FIX THIS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I M CURRENTLY ON THE ENTERTAINMENT PACK WITH INDIAN FAVOURITES AND I AM CONSIDERING TO UPGRADE TO ASTRO ONE EPIC PACK WILL I STILL HAVE ACCESS TO THE SUN NXT LITE APP IF I UPGRADE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY IS THE IRBM IMPLEMENTING E INVOICING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I CHANGE THE INTERFACE LANGUAGE OF THE ZEE5 APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MANAGE SUBSCRIPTION UPGRADE BROADBAND SPEED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE BENEFITS OF USING MESH WIFI NETWORK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE ISSUES SECURING MY ASTRO ID LINKING MY ASTRO ID TO ASTRO ACCOUNT WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I SUBSCRIBED TO ULTRA BOX ULTI BOX WITH BROADBAND DBB AND I HAVE TERMINATED MY SERVICES WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL MULTIPLE VIEWING ON DIFFERENT DEVICES AT THE SAME TIME AFFECT THE QUALITY OF MY VIDEO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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