Sign Up and Install Astro / Broadband | Sign Up and Install Astro / Broadband.

Astro

Now you can enjoy amazing new Astro TV packs.

Our all-new curated Astro TV packs have been redesigned to bring what you love.

 

TV Pack   New Installation Change Existing Package    

Explore our TV Pack which includes a variety of entertainment channels.

New Installation Change Existing Package    
❯ ❮
Entertainment Pack
Entertainment Pack
RM49.99 /month
View Channel List

The must-watch local and international content made for everyone in the family.

Entertainment Pack + Kids
Entertainment Pack + Kids
RM59.98 /month
View Channel List

The best local & international cartoons & educational entertainment.

Entertainment Pack + Blockbuster
Entertainment Pack + Blockbuster
RM59.98 /month
View Channel List

Global movies and series packed with action, drama and big thrills.

Entertainment Pack + News & Documentaries
Entertainment Pack + News & Documentaries
RM64.98 /month
View Channel List

Latest breaking news & current affairs whilst you discover secrets of the world.

Sports Pack
Sports Pack
RM99.99 /month
View Channel List

Witness every major league & live sports events, plus family entertainment.

Epic Pack
Epic Pack
RM199.99 /month
View Channel List

The ultimate all-in-one entertainment with movies, sports & a variety of streaming apps.

 
 

100Mbps Astro Fibre   New Installation Change Existing Package    

Good for working from home and streaming. Get connected at 100Mbps and enjoy uninterrupted streaming, gaming, and browsing.

New Installation Change Existing Package    
❯ ❮
100Mbps
100Mbps
RM99.00 /month
Without TV Channel

FREE Modem

FREE WiFi-6 Router

Unlimited data

Entertainment Pack + 100Mbps
Entertainment Pack + 100Mbps
RM148.99 /month
View Channel List
What is included?
Entertainment Pack
RM49.99
100Mbps Astro Fibre
RM99.00
RM99.00
Entertainment Pack + Kids + 100Mbps
Entertainment Pack + Kids + 100Mbps
RM158.98 /month
View Channel List
What is included?
Entertainment Pack + Kids
RM59.98
100Mbps Astro Fibre
RM99.00
RM99.00
Entertainment Pack + Blockbuster + 100Mbps
Entertainment Pack + Blockbuster + 100Mbps
RM158.98 /month
View Channel List
What is included?
Entertainment Pack + Blockbuster
RM59.98
100Mbps Astro Fibre
RM99.00
RM99.00
Entertainment Pack + News & Documentaries + 100Mbps
Entertainment Pack + News & Documentaries + 100Mbps
RM163.98 /month
View Channel List
What is included?
Entertainment Pack + News & Documentaries
RM64.98
100Mbps Astro Fibre
RM99.00
RM99.00
Sports Pack + 100Mbps
Sports Pack + 100Mbps
RM198.99 /month
View Channel List
What is included?
Sports Pack
RM99.99
100Mbps Astro Fibre
RM99.00
RM99.00
Epic Pack + 100Mbps
Epic Pack + 100Mbps
RM298.99 /month
View Channel List
What is included?
Epic Pack
RM199.99
100Mbps Astro Fibre
RM99.00
RM99.00
 
 

500Mbps Astro Fibre   New Installation Change Existing Package    

Ideal for small families for 4K streaming & gaming. Get connected at 500Mbps and enjoy fast and stable internet for all your needs.

New Installation Change Existing Package    
❯ ❮
500Mbps
500Mbps
RM149.00 /month
Without TV Channel

FREE Modem

FREE WiFi-6 Router

Unlimited data

Entertainment Pack + 500Mbps
Entertainment Pack + 500Mbps
RM198.99 /month
View Channel List
What is included?
Entertainment Pack
RM49.99
500Mbps Astro Fibre
RM149.00
RM149.00
Entertainment Pack + Kids + 500Mbps
Entertainment Pack + Kids + 500Mbps
RM208.98 /month
View Channel List
What is included?
Entertainment Pack + Kids
RM59.98
500Mbps Astro Fibre
RM149.00
RM149.00
Entertainment Pack + Blockbuster + 500Mbps
Entertainment Pack + Blockbuster + 500Mbps
RM208.98 /month
View Channel List
What is included?
Entertainment Pack + Blockbuster
RM59.98
500Mbps Astro Fibre
RM149.00
RM149.00
Entertainment Pack + News & Documentaries + 500Mbps
Entertainment Pack + News & Documentaries + 500Mbps
RM213.98 /month
View Channel List
What is included?
Entertainment Pack + News & Documentaries
RM64.98
500Mbps Astro Fibre
RM149.00
RM149.00
Sports Pack + 500Mbps
Sports Pack + 500Mbps
RM248.99 /month
View Channel List
What is included?
Sports Pack
RM99.99
500Mbps Astro Fibre
RM149.00
RM149.00
Epic Pack + 500Mbps
Epic Pack + 500Mbps
RM348.99 /month
View Channel List
What is included?
Epic Pack
RM199.99
500Mbps Astro Fibre
RM149.00
RM149.00
 
 

1Gbps Astro Fibre   New Installation Change Existing Package    

Perfect for medium-sized families for work and play. Get connected at 1Gbps and experience ultra-fast internet speeds.

New Installation Change Existing Package    
❯ ❮
1Gbps
1Gbps
RM229.00 /month
Without TV Channel

FREE Modem

FREE WiFi-7 Router

Unlimited data

Entertainment Pack + 1Gbps
Entertainment Pack + 1Gbps
RM278.99 /month
View Channel List
What is included?
Entertainment Pack
RM49.99
1Gbps Astro Fibre
RM229.00
RM229.00
Entertainment Pack + Kids + 1Gbps
Entertainment Pack + Kids + 1Gbps
RM288.98 /month
View Channel List
What is included?
Entertainment Pack + Kids
RM59.98
1Gbps Astro Fibre
RM229.00
RM229.00
Entertainment Pack + Blockbuster + 1Gbps
Entertainment Pack + Blockbuster + 1Gbps
RM288.98 /month
View Channel List
What is included?
Entertainment Pack + Blockbuster
RM59.98
1Gbps Astro Fibre
RM229.00
RM229.00
Entertainment Pack + News & Documentaries + 1Gbps
Entertainment Pack + News & Documentaries + 1Gbps
RM293.98 /month
View Channel List
What is included?
Entertainment Pack + News & Documentaries
RM64.98
1Gbps Astro Fibre
RM229.00
RM229.00
Sports Pack + 1Gbps
Sports Pack + 1Gbps
RM328.99 /month
View Channel List
What is included?
Sports Pack
RM99.99
1Gbps Astro Fibre
RM229.00
RM229.00
Epic Pack + 1Gbps
Epic Pack + 1Gbps
RM428.99 /month
View Channel List
What is included?
Epic Pack
RM199.99
1Gbps Astro Fibre
RM229.00
RM229.00
 
 

2Gbps Astro Fibre   New Installation Change Existing Package    

Ultimate high-speed internet for everyone and everything. Get connected at 2Gbps and enjoy lightning-fast internet speeds.

New Installation Change Existing Package    
❯ ❮
2Gbps
2Gbps
RM319.00 /month
Without TV Channel

FREE Modem

FREE WiFi-7 Router

Unlimited data

Entertainment Pack + 2Gbps
Entertainment Pack + 2Gbps
RM368.99 /month
View Channel List
What is included?
Entertainment Pack
RM49.99
2Gbps Astro Fibre
RM319.00
RM319.00
Entertainment Pack + Kids + 2Gbps
Entertainment Pack + Kids + 2Gbps
RM378.98 /month
View Channel List
What is included?
Entertainment Pack + Kids
RM59.98
2Gbps Astro Fibre
RM319.00
RM319.00
Entertainment Pack + Blockbuster + 2Gbps
Entertainment Pack + Blockbuster + 2Gbps
RM378.98 /month
View Channel List
What is included?
Entertainment Pack + Blockbuster
RM59.98
2Gbps Astro Fibre
RM319.00
RM319.00
Entertainment Pack + News & Documentaries + 2Gbps
Entertainment Pack + News & Documentaries + 2Gbps
RM383.98 /month
View Channel List
What is included?
Entertainment Pack + News & Documentaries
RM64.98
2Gbps Astro Fibre
RM319.00
RM319.00
Sports Pack + 2Gbps
Sports Pack + 2Gbps
RM418.99 /month
View Channel List
What is included?
Sports Pack
RM99.99
2Gbps Astro Fibre
RM319.00
RM319.00
Epic Pack + 2Gbps
Epic Pack + 2Gbps
RM518.99 /month
View Channel List
What is included?
Epic Pack
RM199.99
2Gbps Astro Fibre
RM319.00
RM319.00
 
 
 

Astro Rate Card

Astro Rate Card

 
Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 
Unifi
unifi-logo

100Mbps @ RM89/month

Unlimited quota, unifi TV and high performance Wireless Router with unifi fibre broadband.

 

Unifi Business Broadband   

Reliable broadband plans that enable next-level business growth.

❯ ❮
Unifi Biz
100M
RM99.00 /month

Supports up to 2-3 users on 5 devices.

Unifi Biz
300M (MESH6)
RM139.00 /month

Supports up to 6 users on 10 devices.

Unifi Biz
500M (MESH6)
RM179.00 /month

Supports up to 10 heavy users on multiple devices.

Unifi Biz
1Gbps (MESH6)
RM319.00 /month

Supports up to 10 power users on multiple devices.

Unifi Biz
2Gbps (MESH6)
RM369.00 /month

Ultimate support for up to 10 power users on multiple devices.

 
 

100Mbps Unifi Home Broadband   

Good for Working From Home and streaming.

❯ ❮
Unifi Home
100Mbps
RM89.00 /month

100Mbps/50Mbps

Free Standard Router (RG5)

Unifi Home
100Mbps + Netflix Basic
RM118.90 /month

100Mbps/50Mbps

Free Standard Router (RG5)

 Netflix Basic

 
 

300Mbps Unifi Home Broadband   

Suitable for full HD streaming & browsing.

❯ ❮
Unifi Home
300Mbps
RM129.00 /month

300Mbps/50Mbps

Free WiFi-6 Combo Box

Unifi Home
300Mbps + Netflix Basic
RM142.00 /month

300Mbps/50Mbps

Free WiFi-6 Combo Box

 Netflix Basic

 
 

500Mbps Unifi Home Broadband   

Ideal for small families for 4K streaming & gaming.

❯ ❮
Unifi Home
500Mbps
RM149.00 /month

500Mbps/100Mbps

Free WiFi-6 Combo Box

Unifi Home
500Mbps + Netflix Standard
RM203.90 /month

500Mbps/100Mbps

Free WiFi-6 Combo Box

 Netflix Standard

 
 

1Gbps Unifi Home Broadband   

Perfect for medium-sized families for work and play.

❯ ❮
Unifi Home
1Gbps
RM249.00 /month

1Gbps/500Mbps

Free WiFi-6 Combo Box

Unifi Home
1Gbps + Netflix Standard
RM293.90 /month

1Gbps/500Mbps

Free WiFi-6 Combo Box

 Netflix Standard

 
 

2Gbps Unifi Home Broadband   

Ultimate high-speed internet for everyone and everything.

❯ ❮
Unifi Home
2Gbps
RM319.00 /month

2Gbps/1Gbps

Free WiFi-6 Combo Box

Unifi Home
2Gbps + Netflix Standard
RM363.90 /month

2Gbps/1Gbps

Free WiFi-6 Combo Box

 Netflix Standard

 
 
 
MaxisONE Fibre Internet

Enjoy better WiFi experience built for you by Maxis

Get a superfast fibre paired with mesh WiFi for better coverage and optimised by Maxperts to fit your home size and internet needs.

 

Maxis Business Fibre   

Reliable broadband plans that enable next-level business growth.

❯ ❮
Maxis Business Fibre
100Mbps
RM119.00 /month

Supports up to 2-3 users on 5 devices.

Maxis Business Fibre
100Mbps + Fixed IP
RM319.00 /month

Supports up to 2-3 users on 5 devices.

Fixed IP.

Maxis Business Fibre
300Mbps
RM179.00 /month

Supports up to 6 users on 10 devices.

Maxis Business Fibre
300Mbps + Fixed IP
RM379.00 /month

Supports up to 6 users on 10 devices.

Fixed IP.

Maxis Business Fibre
500Mbps
RM219.00 /month

Supports up to 10 heavy users on multiple devices.

Maxis Business Fibre
500Mbps + Fixed IP
RM419.00 /month

Supports up to 10 heavy users on multiple devices.

Fixed IP.

Maxis Business Fibre
1Gbps
RM299.00 /month

Supports up to 10 power users on multiple devices.

Maxis Business Fibre
1Gbps + Fixed IP
RM499.00 /month

Supports up to 10 power users on multiple devices.

Fixed IP.

 
 

100Mbps Maxis Home Fibre   

Good for Working From Home and streaming.

❯ ❮
Maxis Home Fibre
100Mbps
RM89.00 /month

Free WiFi-6 Router

Maxis Home Fibre
100Mbps + Voice Unlimited
RM99.00 /month

Free WiFi-6 Router

Unlimited voice call

 
 

300Mbps Maxis Home Fibre   

Suitable for full HD streaming & browsing.

❯ ❮
Maxis Home Fibre
300Mbps
RM99.00 /month

Free WiFi-6 Router

Maxis Home Fibre
300Mbps + Voice Unlimited
RM109.00 /month

Free WiFi-6 Router

Unlimited voice call

 
 

500Mbps Maxis Home Fibre   

Ideal for small families for 4K streaming & gaming.

❯ ❮
Maxis Home Fibre
500Mbps
RM149.00 /month

Free WiFi-6 Router

Maxis Home Fibre
500Mbps + Voice Unlimited
RM159.00 /month

Free WiFi-6 Router

Unlimited voice call

 
 

1Gbps Maxis Home Fibre   

Perfect for medium-sized families for work and play.

❯ ❮
Maxis Home Fibre
1Gbps
RM249.00 /month

Free WiFi-6 Router

Maxis Home Fibre
1Gbps + Voice Unlimited
RM259.00 /month

Free WiFi-6 Router

Unlimited voice call

 
 

2Gbps Maxis Home Fibre   

Ultimate high-speed internet for everyone and everything.

❯ ❮
Maxis Home Fibre
2Gbps
RM319.00 /month

Free WiFi-6 Router

Maxis Home Fibre
2Gbps + Voice Unlimited
RM329.00 /month

Free WiFi-6 Router

Unlimited voice call

 
 
 

Nationwide Installation

 

Applying for

Astro  Njoi  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


PHONE LINE ISSUE - TIME

Having trouble with  your phone line ?

You may proceed to contact below dedicated service provider directly

1 800 1818 18


INSTALLATION SETUP - SATELLITE MODE - ULTRA BOX / ULTI BOX

STEP 1
Please wait while your Astro box initializes.



STEP 2
Select your preferred language.



STEP 3
Navigate to Next and press "OK".



STEP 4
Select Auto as the Video Resolution.



STEP 5
Navigate to Next and press "OK".



STEP 6
Navigate to Confirm and press "OK" to confirm your selection if you are able to read the texts on screen properly.
Otherwise, navigate to Cancel to revert to the previous settings.



STEP 7
Select Satellite as the box operating mode.



STEP 8
Navigate to Next and press "OK".



STEP 9
Select your preferred connection.
For connection via Wi-Fi, proceed to STEP 10.
For connection via LAN Cable, proceed to STEP 16 once you are connected.



STEP 10
Please wait while your Astro box searches for available Wi-Fi networks.



STEP 11
Navigate to your preferred Wi-Fi network and press "OK".



STEP 12
Please enter the password to connect to the Wi-Fi network.



STEP 13
Navigate to Done to continue.



STEP 14
Please wait while your Astro box connects to the internet.



STEP 15
Navigate to Yes to allow your Astro box to connect to this network automatically.
Otherwise, navigate to No.
Proceed to STEP 17 for the next step.



STEP 16
Navigate to Next and press "OK". 



STEP 17
Navigate to Universal.



STEP 18
Navigate to Next and press "OK".



STEP 19
Select 01 M3B VL - 10732 as the Entry Point.



STEP 20
Navigate to Next and press "OK".



STEP 21
Please wait until the signal reading is updated.
Navigate to Finish and press "OK" to complete the settings.


WHAT IS THE PROMOTION PERIOD FOR ASTRO FIBRE'S CURRENT OFFERINGS?

The promotion period of Astro Fibre’s Speed Upgrade Campaign is from 24 November 2023 until 31 May 2024.


I TRIED TO WATCH CH549 LOVE NATURE/CH805 ASTRO SUPERSPORT BUT AN ERROR MESSAGE APPEARED; WHAT DOES THIS MEAN?

Unfortunately, this means that you are using a TV model that does not support 4K UHD resolution (Sony BRAVIA 4K GB, Sony BRAVIA 4K UR or Sony BRAVIA VH). Not to worry, we are working with the Sony team to ensure you will be able to enjoy these 4K UHD channels soon. We will keep you posted once these channels are available to you!


RUN TEST CONNECTION

STEP 1
On your remote, press the HOME button and the menu will be displayed on top of your screen.
STEP 2
Navigate to Settings.


STEP 3
Navigate to Network Settings and press “OK”.


STEP 4
Navigate to Test Connection and press “OK”.


STEP 5
Test Connection results will be displayed on the screen.


WILL I BE CHARGED 8% SERVICE TAX ON THE RECONNECTION FEE IF THE EXECUTION WAS DONE BEFORE THE 1ST MARCH 2024 BILL?

No, you will not be charged 8% Service Tax for reconnection performed before 1st March 2024. Only reconnections executed on or after 1st March 2024 are subject to the 8% Service Tax.
 


CAN I CHANGE MY DUE DATE OR MAINTAIN MY OLD DUE DATE?

No, you are not allowed to change your due date or maintain your old due date. Your current due date is as per Astro Policy. Therefore, to ensure that you continue to enjoy uninterrupted services, we advise you to observe this change in due date from Day 30 to Day 25 and proceed with the necessary payment.


CAN I SWITCH FROM ONE CONTRACT TO ANOTHER FOR THE NEW PACKS? WILL I BE CHARGED A SWITCHING FEE?

For Residential Astro Pay TV customers: You may change your contract from e.g., 12-month to 24-month without incurring a switching fee or cancellation fee. However, if you change your contract from e.g., 24-month to 12-month, will be charged a cancellation fee accordingly if still within minimum term (contract) period. No switching fee applicable.


WHERE CAN I GET MORE INFORMATION OR SIGN UP FOR THE ULTRA BOX?

Please refer to these FAQs for more information, or click here to learn more and sign up for the Ultra Box. Alternatively, you may call 03-7481 8000 to get in touch with an Astro representative.


WHAT IS THE DEFAULT IP ADDRESS THAT I WILL RECEIVE FOR MY ASTRO FIBRE SUBSCRIPTION?

By default, all Astro Fibre customers will receive a Private IPv4 or IPv6 address. However, customers who would like to subscribe to a fixed IP service can do so by contacting our Customer Service Centre at 03-9543 3838 for Astro Fibre’s Fixed IP service for only RM5/month.


    ARE THERE ANY DIGITAL BILL PLATFORMS AVAILABLE FOR ME TO CHECK MY ASTRO BILLS?

    Yes, there are five digital bill platforms available for all customers to check their Astro bills: 

     

    A.    MyAstro Web

    1.    Visit www.astro.com.my

    2.    Goto “My Account”, then select “Manage Account”

    3.    Login to My Astro Web using your Astro ID

    4.    Select “Account” to view your bills 

     

    B.     My Astro app

    If you do not have it installed, you may download it here (Google Play Store) or here (IOS App Store)

    ‍

    C.    WhatsApp 

    Just WhatsApp “Hi” to 03-9543 3838 and then follow the instructions to view your bill, account status, pay and download bill. 

     

    Note: You are required to provide your MyKad/PassportNo. to view your bill, account status and pay your bills. To download your bills, you will be required to provide your Account/Smartcard No.

     

    D.     Astro Quick Pay 

    1.    Visit https://pay.astro.com.my

    2.    Enter your 10-digit Astro Account Number and follow the instructions to view your bill, account status, pay bills or add a billing reminder on your Google calendar. 

     

    E.    IVR

    1.    Call +603-95433838

    2.    Press 1 for Account Related Queries

    3.    Input your 10-digit Astro Account no. or 12-digit MyKad no.

    4.    Press 2 for Payment and Billing

    5.    Press 1 to receive an SMS with your bill balance and a link to pay online

     

    F.    Channel 200

    Ensure your Ultra or Ulti Box is connected to the internet. Tune in to CH200 and follow the instructions displayed on your TV screen to view your bill amount.

     

    G.     Auto-Debit

    Alternatively, please register for Auto-Debit by following the steps here for hassle-free payments.


    7. I DO NOT REMEMBER MY USERNAME, EMAIL ADDRESS OR MOBILE NUMBER; HOW DO I LOG IN?

    Step 1: Visit https://id.astro.com.my/ and click on “Forgot Astro ID?”

     
    Step 2: Enter your Account/Smartcard Number. If you do not know where to find it, click on “Where to find your Account/ Smartcard Number”

    Note: Only Astro customers whose Astro ID is linked to their subscription can retrieve their Astro ID this way. Otherwise, you would need to create a new account.


    WHAT IS MULTIROOM (SMART TV)?

    Multiroom (Smart TV) is a secondary subscription that allows you to enjoy your favourite Astro shows instantly in different rooms at the same time on your Smart TV. Subscribe to Multiroom (Smart TV) at RM29.99 per month (excl. any govt. tax), and simply download the Astro app on your second TV-screen and connect to your home Wi-Fi to stream.


    WHAT ARE THE DIFFERENT PAYMENT CHANNELS AVAILABLE?

    Astro customers can make payments via Auto-debit, WhatsApp,Astro Quick Pay and other authorised payment channels withoutsurcharge for the easiest and fastest way to pay their Astro bills.

    ‍Bill payments at selected petrolstations, convenience stores, retail/mobile shops, kiosks, and e-Wallets, may incur a surcharge of up to RM0.50 per transaction by the appointed collection agencies of RMS (Razer), ATX, MobilityOne and e-Pay.

    The surcharge is imposed by third-party payment collection partners for services rendered.‍

    You can refer to all our payment options below. Those marked with ‘*’ will be subject to a surcharge by appointed collection agencies.

    ‍

    A. HASSLE-FREE METHODS

    Auto-Debit:​
    Click here for step-by-stepinstructions on how to activate auto-debit payment via My Astro Portal.‍


    WhatsApp:

    1. Save Astro’s WhatsApp number 03-9543 3838 into your contacts and send “Hi”to us via WhatsApp.
    2. Follow the instructions in the menu to proceed with your payments.



    JomPAY:​
    Look for the JomPAY logo on your latest bill, log into your preferred online banking platform, and submit your payment details.
    • Biller Code: 9639 (unique to Astro only)
    • Ref-1: <10-digit Astro account number> (E.g. 08XXXXXXXX)


    B. ASTRO SELF-SERVICE METHODS​

    Astro Quick Pay​:

    1. Visit pay.astro.com.my.
    2. Just enter your 10-digit Astro Account Number and proceed with theinstructions that follow.
     

    My Astro Portal​:

    1. Login to My Astro Portal to conveniently make your payment online.
    2. Select ‘PAY BILL’ and proceed with the instructions that follow.
    3. You can also use this portal to check your billing and payment history.


    Channel 200​:

    1. Tune into CH200.
    2. Select 'My Account'.
    3. Click on 'Make Payment' and follow the instructions displayed on the screen.
    4. SMS the code shown on your TV to 33777.
    5. Wait for the SMS reply with an attached link to proceed with your payment.



    My Astro App​:

    1. Download My Astro app (available for FREE on both Google Play & Apple App Store).
    2. Register/Login/Link account and provide a valid email address and mobile number.
    3. Select 'My Account' on the menu bar to view your outstanding balance and click on 'Let’s Pay' to make your bill payments.
    4. You will receive a push notification in your message inbox verifying that your payment has been made, upon successful payment.



    C.BANKS​

    Maybank:

    • ATM
    • Online banking

    ‍Visit maybank2u.com.my for more information.


    Public Bank:

    • ATM
    • Cash Deposit Machine & Cheque Deposit
    • Online banking

    ‍Visit pbebank.com for moreinformation.


    Bank Simpanan Nasional:

    • ATM
    • Cash Deposit Machine
    • Online banking
    • SMS banking
    • BSN Ejen Bank Berdaftar (EBB)
    • Over-the-counter payments

    ‍Visit mybsn.com.my for more information.


    Agrobank:

    • ATM
    • Online banking
    • Over-the-counter payments

    ‍Visit agrobank.com.my for more information.
    ‍


    D. e-WALLETS

    A‍TX*
    Boost, GoPayz, KelantanPay, Zcity (GEM REWARD), SabahPay, Tapay, GoPay,MerchantTradeMoney, ToneGroup, Elinking, Mpay, Mcash, and other various smaller wallets.

    e-Pay*
    Touch n Go (TnG), Grab Pay, Shopee, BigPay, True Money



    ‍E. OTHER METHODS​‍

    ‍Associated Retailers​:

    RMS (Razer/ MOL)*
    7-Eleven, 99 Speedmart, Caring Pharmacy

    ATX*
    RedONE Shop, Mobile Money, Runcit Hero (telecommunication shops), Parcel Hub (courier shops), Kiosk, DHL

    Mobility One*
    Kedai D’mart, Happy Mart, Pasaraya Sakan, PusatKomuniti Desa (PKD), Aeon Big and various sundry shops‍

    e-Pay*
    Petrol stations (Petronas, Shell, BHP, Caltex, Petron), KK Mart, Mydin, MyNews, SenHeng, Hai-O, Giant, TF ValueMart, Billion, Big Pharmacy


    I HAVE SIGNED UP FOR TWO (2) OR MORE MAIN ASTRO SUBSCRIPTIONS BUNDLED WITH NETFLIX. WILL I BE ENTITLED FOR MULTIPLE NETFLIX SUBSCRIPTIONS?

    Yes. You are entitled to separate Netflix accounts for each main Astro subscription e.g. If you have subscribed to Entertainment Plus, Platinum Pack, etc separately. Therefore, if you have more than one main Astro subscription with Netflix, you may choose to create multiple email addresses to activate each respective Netflix subscription. Please follow the steps provided to you via email/SMS in order to activate your Netflix subscriptions on the website.


    CHANGE MASTER PIN - ULTRA BOX / ULTI BOX

    STEP 1

    On your remote, press the HOME button and the home menu will be displayed on top of your screen.

    STEP 2

    Navigate to Settings.

    STEP 3

    Navigate to Master PIN and press “OK”.

    STEP 4

    Please enter your PIN (Default PIN is 0000).

    STEP 5

    Please enter your new PIN.

    STEP 6‍

    Please re-enter your new PIN to confirm.

    STEP 7

    Your PIN successfully changed when this  screen appears.


    HOW DO I START WATCHING ASTRO GO IMMEDIATELY AFTER MY PAYMENT IS CONFIRMED?

    Your Astro GO email will be delivered to you within an hour upon checkout. Please click the link provided to set up your password and download the Astro GO app on your device by clicking here (Google Play Store) or here (iOS App Store). If you want to stream it directly via your computer or laptop, Astro GO is also available at astrogo.astro.com.my. Log in with your Astro ID and start streaming!


    IS IT NECESSARY FOR THE NAME ON THE CREDIT CARD TO MATCH THE NAME OF THE ACCOUNT HOLDER?

    No, anyone can make payments on your behalf as long as the credit card is used by the owner themselves.


    I AM CURRENTLY SUBSCRIBED TO THE PREVIOUS ASTRO PACKS (FAMILY PACK, STARTER PACK, VALUE PACK, SUPER PACK LITE, SUPER PACK OR SUPER PACK PLUS). HOW CAN I SUBSCRIBE TO MULTIROOM (SMART TV)?

    Please switch your current subscriptions to our new Astro packs to subscribe to Multiroom (Smart TV). To sign up, WhatsApp "SWITCH" to 03-9543 3838 and an agent will assist you.

    Find out more of our new packs at https://product.astro.com.my/tv


    IS THIS A PRICE INCREASE BY ASTRO?

    No, the Service Tax is a tax payable entirely to the Government. Astro acts as a collection agent for the Government.
     


    WHAT DO I DO IF I'M HAVING TROUBLE WATCHING NETFLIX ON THE ULTRA/ULTI BOX?

    Please contact Astro Customer Call Center via 03-95433838


    I AM CURRENTLY ON THE OLD MULTIROOM PRICING. WILL I BE AUTOMATICALLY SWITCHED TO THE NEW PRICING?

    No, you will not be automatically switched to the new pricing. To perform a manual switch, please contact us at 03-9543 3838.


    SET HDMI AUDIO - ULTRA BOX / ULTI BOX

    STEP 1    

    On your remote, press the HOME button and the home menu will be displayed on top of your screen.


    STEP 2    

    Navigate to Settings.


    STEP 3    

    Navigate to HDMI Audio and press "OK".


    STEP 4  

    Navigate to your preferred selection and press “OK”.


    ERR-008 - YOU ARE ATTEMPTING TO PLAY A CONTENT THAT IS NOT PART OF YOUR SUBSCRIPTION

    You are attempting to play a content that is not part of your subscription. If you are not able to play a content that you are subscribed to, proceed to submit report via WhatsApp or Feedback Form.


    I AM SUBSCRIBING TO ASTRO FIBRE BUNDLE, WHAT IS THE TAX CHARGED TO THE SERVICES?

    SST of 6% and 8% will be applied accordingly to your bundle services:

    1. 8% SST to Astro TV Pack
    2. 6% SST to Astro Fibre


    HOW DO I CANCEL MY DISNEY+ HOTSTAR 3-MONTHS ADD-ON PASS WITH ASTRO?

    Please call our Customer Contact Centre or WhatsApp "DH Help" at 03 9543 3838 to cancel your Disney+ Hotstar 3-months add-on pass with Astro. 


    WHAT WILL HAPPEN IF I DOWNGRADE MY PACKS OR TERMINATE ASTRO SERVICES BEFORE THE END OF MY CONTRACT TERM?

    If you choose to downgrade your packs or terminate Astro services before the end of your contract term, you will have to pay a cancellation fee. This cancellation fee is calculated based on your subscribed package, contract period and box type. If you cancel your service(s)/change your packages upon completion of your contract term, you won't have to pay any cancellation fee.


    DO I NEED TO PAY FOR ANY CHARGES WHEN THE COURIER AGENT COMES TO PICK UP THE ASTRO BOX & SMART CARD/SIM CARD?

    No, the courier charges are borne by Astro for the retrieval of the box and Smart Card/SIM Card.

    There will be two attempts made to retrieve the box and you are required to be available at the agreed upon time.


    SLOW INTERNET CONNECTION - ASTRO FIBRE

    Slow browsing using LAN cable

    Looks like there is something wrong with your service connection.

    Please run the Speed Test and attach the picture or screenshot of the speed test in the Feedback Form below, in order for us to provide further assistances.

    Click here for Speed Test guideline.

    Quick Info

    A Speedtest is a service that provides free analysis of Internet access  parameters, such as connection data rate.
     


    Slow browsing using Wi-Fi

    1. Router Positioning

    Most people underestimate the importance of picking a good spot for a Wi-Fi router. Even a small shift in positioning could end up being the difference between day and night.
     

    i) High vs. Low

    Put the router as high up as possible to extend the broadcasting range of the radio waves. This also helps clear the router of possible interferences.
     

    ii) Concrete & Metals

    Make sure your router isn't blocked by any other objects, especially devices that are electronic. Also, avoid placing your router in your basement as this area is usually enclosed by a lot of concrete, which can be almost impossible for Wi-Fi signals to penetrate.
     

    iii) Distance to Router

    The further away from your router you get, the weaker the Wi-Fi signal. Therefore, the best option is to place your router as close to your devices as possible, but this is only practical if you have one main area where you tend to use your devices.
     

    Otherwise, you should place your router near the center of your home. After all, Wi-Fi broadcasts in 360 degrees, so it doesn't make sense to put it at one end of the house.



    2. Wireless Interference & Noise

    You've probably never noticed but there are wireless signals all around you wherever you go and  they're passing through you all the time. From where? Electronic devices, Wi-Fi routers, satellites, cell towers, and more.

    Although Wi-Fi is supposed to be on a different frequency than most of these devices, the amount of radio noise can  still cause interference. Some common causes of interference include:

    i) Microwaves

    ii) Bluetooth Devices

    iii) Cordless Phone


     

    3. Surrounding Wi-Fi signals

    A truth of the modern world is that every household has their own Wi-Fi network, which can cause issues with channel  overlap. This can be somewhat problematic in a townhouse, but is especially problematic in housing complexes and apartments where there can be many routers within close proximity.

    Which is why it's important that you pick a good channel in your router settings. Modern routers can choose channels for you automatically, but sometimes it's better to investigate and find the best channel yourself.

     

    4. Usage

    More likely, however, is that the people on your network such as friends, roommates, or family members are participating in bandwidth-heavy activities like gaming and streaming Ultrabox/ Netflix.

    Fortunately, if this is the case, you can prioritize your own network traffic by enabling Quality of Service in your router settings.

    If the problem persists, please run a Ping Test, Traceroute Test and attach the picture or screenshot of both test results in the Feedback Form below, in order for us to provide further assistances.

    Please make sure to attach the required screenshot(s) in ONE file (i.e. Microsoft Word document, PDF, Image file) before submitting the form.


    Quick Info
    A Speedtest is a service that provides free analysis of Internet access parameters, such as connection data rate.
    A Ping Test shows how long it takes for packets to reach host.
    A Traceroute Test traces the route of packets to destination host from our server.


    I HAVE TWO ASTRO IDS; WHICH ONE DO I USE TO LOG IN TO THE ASTRO FIBRE APP?

    Please use your Astro ID that was registered with your Astro Fibre subscription to log in to the Astro Fibre App.


    WHAT ARE THE OTHER BILL DELIVERY METHODS AVAILABLE THAT I CAN SWITCH TO?

    You may switch to E-mail Billing or Paper bills to be notified of your bill and make payment. Kindly note that if you select to have Paper Bills, you will be charged a RM10 fee per bill.


    I HAVE PURCHASED DISNEY+ HOTSTAR DIRECTLY VIA THE APP/WEBSITE BUT I AM ALSO ENTITLED TO DISNEY+ HOTSTAR VIA MY ASTRO SUBSCRIPTION; CAN I LINK IT TO MY ASTRO ACCOUNT?

    Unfortunately, you cannot link your direct Disney+ Hotstar subscription to your Astro account. Please ensure that the mobile number used for your direct subscription to Disney+ Hotstar is different from the mobile number used to activate Disney+ Hotstar entitlement via your Astro subscription. If you do not have an alternative mobile number to nominate, kindly contact Disney+ Hotstar's customer service directly at disneyplus.my@hotstar.com for details on how to cancel your direct subscription. 


    WHY BAND STEERING IS DISABLED BY DEFAULT?

    To allow customers to decide on their WiFi connection arrangement based on their preference upon being advised by the installer on-site.

    User to manually connect their devices to different WiFi bands based on their usage and preference.


    I SUBSCRIBED TO ASTRO FIBRE IN SEPTEMBER 2023; WILL I GET THE FREE SPEED UPGRADE?

    Unfortunately, only Astro Fibre customers who subscribe from 24 November 2023 to 31 May 2024 are eligible for this free speed upgrade. However, you may still get the speed boost by calling in to our Customer Contact Centre at 03-9543 3838 and re-contracting with us. Kindly note that your account will restart with a new 24-month contract.
     


    WHAT ARE THE 4K UHD CHANNELS THAT ASTRO MULTIROOM (SMART TV) CUSTOMERS CAN WATCH?

    Starting 12 December 2023, Multiroom Smart TV app customers can enjoy two 4K Ultra HD (4K UHD) channels, namely CH549 Love Nature and CH805 Astro SuperSport. “Love Nature” is available to all customers regardless of their subscribed TV Pack. It celebrates the complexity of life on earth, presenting nature stories in stunning detail and colours.


    Additionally, “Astro SuperSport” is only available to customers on the Sports, Sports Plus, Premium 1, Premium 2, Premium 4, Platinum Lite and Platinum Packs. This channel showcases a variety of sporting events, selected to appeal to the Malaysian viewing audience.


    HOW MANY DEVICES CAN I ACCESS NETFLIX AT ONCE?

    Customers with a Netflix Premium account are allowed to watch on up to 4 supported devices in 4K UHD and Netflix Spatial Audio. In addition, Netflix Premium subscribers are also allowed to download shows to watch offline on 6 devices at a time.


    I HAVE ISSUES SECURING MY ASTRO ID / LINKING MY ASTRO ID TO ASTRO ACCOUNT. WHAT SHOULD I DO?

    Please make sure that:

    • You are inserting the correct account holder's information while linking, ie: I/C number, passport number, Astro account number or Smart card number.
    • You are linking to an Astro account (NJOI customers will not be able to log into Astro GO).
    • Your Astro account is not currently linked to any other Astro ID. If your Astro account is currently linked to another Astro ID, you will see a red notice.

    To find out which Astro ID is currently linked to your account, you may submit a feedback form. Kindly select feedback type "I have an enquiry/issue with Apps


    WHAT IS THE ASTRO FIBRE APP?

    The Astro Fibre app is a newly introduced mobile application exclusively for Astro Fibre customers to allow them to schedule when each user can access the internet, share network access to guests in a secure manner, easy device management, amongst many other features for a better WiFi experience. For more information about this app, please visit here.

     


    PROFILE SELECTION ON STARTUP

    STEP 1
    On your remote, press the Home button and the Home Page will be displayed your screen. 



    STEP 2
    Navigate to SETTINGS.



    STEP 3
    Navigate to Profile Selection on Startup and press “OK”.



    STEP 4
    Navigate to your preferred selection and press “OK”.



    STEP 5
    Navigate to Save and press “OK”.


    WHAT INTERNET SPEEDS DO I NEED TO STREAM VIDEO ON DEMAND?

    The minimum recommended internet speed is 10 Mbps for HD videos and 30 Mbps for 4K UHD videos.

    You will be able to watch almost immediately while the content streams through your Astro Box. Buffer time for the video to load will depend on the speed of your broadband.

    Your average internet usage is shown as below:


    WHAT IS VIDEO ON DEMAND?

    Video On Demand (VOD) is a new way of enjoying your Astro, for free* as part of your subscription. Here's what you can do by watching your show via VOD:

    1. Pick and choose your show anytime of the day without needing to wait for your show to air.

    2. Catch-up on episodes you've missed or binge-watch all episodes instantly.

    3. Pause, rewind, or fast-forward to your favourite parts of the show.

    4. Watch full uncut episodes.

    5. No weather or other disruptions during your viewing time.

    6. Browse our library of recommended shows for you based on your viewing history. Everything you see is free as part of your subscription.

    7. To rent additional blockbuster movies on a pay-per-view basis, visit the "Store' section in our VOD library.

    Here’s how to access On Demand:

    1. Connect your Astro PVR/Ultra Box to Wi-Fi or download the Astro GO app from here.

    Click to download Astro GO app for free

    2. Press Home on your remote and scroll to On Demand or login with your Astro ID via your Astro GO app.

    3. Start streaming on your TV or Astro GO app anytime, anywhere.

    * On Demand is FREE for customers with a Wi-Fi connected PVR/Ultra Box and Astro GO app. Entitlement is based on your subscription.

    Note: You can also rent additional movies on a pay-per-view basis, all found in the Store.


    I AM NOT INTERESTED IN THESE NEW PACKS; I WOULD LIKE TO ADD MULTIROOM TO MY SUBSCRIPTION.

    Starting 9 November 2021, you will need to subscribe to the new packages to add on Multiroom to your subscription. Your new package will require a minimum primary subscription fee of RM100.

    This is to ensure our customers receive the best possible attention and service via our new packages. We thank you for your understanding.


    I AM CURRENTLY SUBSCRIBED TO ASTRO & BROADBAND IPTV, AM I ELIGIBLE TO UPGRADE/SWITCH TO ASTRO FIBRE?

    Yes, an existing IPTV customer is eligible to switch to Astro Fibre. However, your IPTV services will be switched to a Plug & Play service, and your existing Astro PVR / B.yond Box will be upgraded to the Ultra/Ulti box. There is no additional charge for the Astro Ultra/Ulti upgrade. Please note that you will be re-contracted for 24 months upon installation.

     


    CHANGE SUBTITLES LANGUAGE - ULTRA BOX / ULTI BOX

    STEP 1

    On your remote, press the HOME button and the home menu will be displayed on top of your screen.

    STEP 2

    Navigate to Settings.

    STEP 3

    Navigate to Subtitles and press "OK".

    STEP 4

    Navigate to your preferred selection and press "OK".


    DO I NEED TO RETURN ALL THE DEVICES AFTER CANCELLATION?

    Yes, we will schedule for the equipment collection after you have discontinued Astro & Broadband services. If equipment is damaged or lost, penalty fee of RM 530 (inclusive of Govt. Tax) will be charged.


    CAN I GET AN ULTRA/ULTI BOX WITH ASTRO & BROADBAND?

    Yes, you will enjoy an Ulti box when subscribing to Primary/Entertainment/ Movie Pack OR an Ultra box when subscribing to Sports/Sports+/Movies+/Premium 1/Premium 2/Premium 3/Platinum Pack.

    You will get FREE installation for both Ultra/Ulti box upon signing up with Astro & Broadband.


    CAN CUSTOMERS REQUEST TO HAVE BOTH THE PAPER BILL AND E-BILL AT THE SAME TIME?

    No, customers are only allowed to choose ONE billing option (either Paper Bill or E-bill or SMS bill). However, customers who opted for Paper Bill will still be able to check their bills through Astro Self-Service Portal, IVR, Channel 200 and WhatsApp.


    I'M SUBSCRIBING TO MAXIS 30/100/300MBPS BROADBAND SPEED UNDER ASTRO & BROADBAND. AM I ENTITLED FOR THE COMPLIMENTARY MESH WIFI?

    If you sign up for Maxis 30/100/300Mbps broadband speeds, you are not entitled for the complimentary mesh WiFi devices. However, you may walk into any Maxis Retail Stores to purchase the mesh WiFi devices.


    ADD CHANNEL TO FAVOURITE LIST - ULTRA BOX / ULTI BOX

    STEP 1    

    On your remote, press the HOME button and the home menu will be displayed on top of your screen.

    STEP 2    

    Navigate to Guide.

    STEP 3  

    Select the channel you would  like to add to favourite list and press "OK".

    ‍

    STEP 4  

    Select "Add to Favourites" and press "OK".

    STEP 5

    You are successfully added the channel to favourite list when this screen appears.

    STEP 6

    Your selected channel will have a heart tagging after added as favourite.


    WHAT IS ULTI BOX?

    Astro introduces the new Ulti Box with a redesigned new interface, Cloud recording feature, enhanced search capabilities and more. Just connect the all new Ulti Box to the Internet and take control of your entertainment and stream up to 110,000 videos on demand, anytime. 

    ‍

    The features of the new Ulti Box include:

    ·      New Home Screen - Everything you see is yours

    ·      Discover Video on Demand (VOD) - Discover 110,000 videos, stream anytime, anywhere

    ·      Search - Search for your favorite show or video faster and easier

    ·      Play from Start - Missed the start of the show? Just restart.

    ·      Stop Here, Continue There -Stop on one screen and continue on another device

    ·      Multi-Screen - Stream seamlessly across any device

    ·      Cloud Recording - Record all the programmers you want at the same time

    .      **Continuous viewing - Enable to continue watching your favorite shows during raining.

    ‍

    We recommend an Internet speed of 10Mbps and above for optimal access to cloud recording, streaming on demand videos and search functions. 

    Note: ** Except 4K UHD, Astro First and all radio channels

     


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