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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WHAT IS THE DIFFERENCE BETWEEN SUN NXT LITE AND SUN NXT PREMIUM

  • Consumer
  • Business
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WHAT WILL HAPPEN IF I DON T MAKE PAYMENT BEFORE THE DUE DATE

  • Consumer
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ERR 1300 ERR 014 A PROBLEM OCCURRED DURING PLAYBACK

  • Consumer
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WHAT CAN I USE MY ACCOUNT NUMBER FOR

  • Consumer
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HOW LONG DOES IT TAKE FOR PAYMENT TO BE POSTED VIA JOMPAY

  • Consumer
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HOW DO I REQUEST FOR A MOVE

  • Consumer
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WHY WAS THE NEW 6 SERVICE TAX RATE USED FOR THE PRORATED ADJUSTMENT ON MY NEW BILL AFTER UPGRADING TO ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE INSTEAD OF THE OLD 8 RATE

  • Consumer
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  • Advertising
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WHEN WILL AUTO DEBIT PAYMENT BE DEBITED FROM MY ISSUING BANK

  • Consumer
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CAN I ACCESS SIMPLY SOUTH OUTSIDE OF MALAYSIA

  • Consumer
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WHAT HAPPENS IF I DO NOT RETURN ASTRO EQUIPMENT

  • Consumer
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SLOW INTERNET CONNECTION ALLO

  • Consumer
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HOW MANY DEVICES CAN I ACCESS NETFLIX AT ONCE

  • Consumer
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WILL I BE CHARGED A SWITCHING FEE IF I UNSUBSCRIBE FROM SUN NXT PREMIUM OR DOWNGRADE MY SUBSCRIPTION TIER

  • Consumer
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WILL I BE BILLED TWICE WHEN I MOVE TO THE NEW DISNEY APP

  • Consumer
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DO ALL OF MY TRANSACTIONS REQUIRE SECUREGO AUTHORISATIONS

  • Consumer
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WHAT IS PERSONAL VIDEO RECORDER PVR

  • Consumer
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UNABLE TO SCAN QR CODE ON SMART TV

  • Consumer
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WILL MY HBO MAX APP PROFILE WATCH HISTORY OR FAVORITES BE SAVED IF I SUBSCRIBE DIRECTLY VIA HBO

  • Consumer
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I AM AN EXISTING PRIME VIDEO MEMBER CAN I ALSO ACCESS THE PRIME VIDEO 2 MONTHS WITHOUT ADDITIONAL COST ON MY ULTRA ULTI BOX

  • Consumer
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CAN I REQUEST TO TRANSFER THE CREDIT BALANCE INTO OTHER ASTRO ACCOUNT

  • Consumer
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WHAT WILL HAPPEN IF I DOWNGRADE MY PACKS OR TERMINATE ASTRO SERVICES BEFORE THE END OF MY CONTRACT TERM

  • Consumer
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I VE PAID MY BILL IN ADVANCE MONTHLY QUARTERLY YEARLY WILL I BE CHARGED AN 8 SERVICE TAX STARTING MARCH 2024

  • Consumer
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WHAT MOBILE PLATFORM SUPPORTS THE ASTRO FIBRE APP AND HOW DO I DOWNLOAD IT

  • Consumer
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WHY AM I NOT RECEIVING SMS NOTIFICATIONS ON SUCCESSFUL OR UNSUCCESSFUL AUTO DEBIT TRANSACTIONS

  • Consumer
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DO I NEED TO BEAR ANY SHIPPING COST FOR MY ULTRA BOX OR ULTI BOX RETURN

  • Consumer
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PLEASE INSERT THE CORRECT ASTRO SMART CARD WITH THE ARROW FACING UP S32 HD ENABLED BOX

  • Consumer
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HOW WILL THE SERVICE TAX BE CHARGED IN MY BILL STATEMENT

  • Consumer
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HOW DO I KNOW IF MY SUBSCRIPTION IS ENTITLED TO THESE NEW CHANNELS

  • Consumer
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WHAT IS A ZEE5 PREMIUM SUBSCRIPTION

  • Consumer
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BROADBAND NO SERVICE ASTRO FIBRE

  • Consumer
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HOW DO I ACCESS WETV VIP ON MY ULTRA ULTI BOX

  • Consumer
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ARE SUBTITLES AVAILABLE FOR THE CONTENT AND IF YES IN WHAT LANGUAGES

  • Consumer
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WHY AM I GETTING ID INCORRECT ID NOT CLEAR WHEN TRYING TO COMPLETE MY EKYC

  • Consumer
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HOW TO REFRESH MY SMARTCARD IN MY ASTRO

  • Consumer
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WHO IS ELIGIBLE TO REGISTER AND CANCEL THE AUTO DEBIT FACILITY

  • Consumer
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I M HAVING TROUBLE WATCHING MY FAVOURITE SHOWS LIVE ON THE SUN NXT APP I CAN SEE OTHER PROGRAMS FROM THE SAME CHANNEL BUT NOT THIS SPECIFIC ONE CAN YOU HELP ME UNDERSTAND WHY AND HOW TO FIX THIS

  • Consumer
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HOW TO SUBSCRIBE TO HBO MAX APP VIA ASTRO

  • Consumer
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I TRIED TO WATCH CH549 LOVE NATURE 4K CH805 ASTRO SPORTS UHD BUT AN ERROR MESSAGE APPEARED WHAT DOES THIS MEAN

  • Consumer
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ERROR MESSAGE UNABLE TO PROCEED

  • Consumer
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WHY CAN T I REGISTER FOR SECUREGO ON MULTIPLE DEVICES

  • Consumer
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HOW DO I REGISTER FOR AN ASTRO ID

  • Consumer
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WHAT IS ASTRO FIRST

  • Consumer
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WHAT ARE THE MINIMUM SPECIFICATIONS OF DEVICES LAPTOP AND MOBILE PHONE THAT I SHOULD USE TO ENJOY 500 AND 800MBPS SPEED

  • Consumer
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HOW MANY DEVICES CAN I USE TO STREAM PRIME VIDEO AT THE SAME TIME

  • Consumer
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HOW DO I VIEW MY LATEST TAX INVOICE BILL

  • Consumer
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HOW DO I RETURN MY ASTRO BROADBAND DEVICES

  • Consumer
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WITH THE LAUNCH OF THE NEW ASTRO X3 WILL THERE BE ANY CHANGES TO MY CURRENT ASTRO SUBSCRIPTION

  • Consumer
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ARE THERE ANY DIGITAL BILL PLATFORMS AVAILABLE FOR ME TO CHECK MY ASTRO BILLS

  • Consumer
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I RECEIVED A SECUREGO AUTHORISATION ALERT FOR A TRANSACTION THAT I DID NOT PERFORM WHAT SHOULD I DO

  • Consumer
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I HAVE ISSUES LOGGING INTO ASTRO GO

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