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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


HOW TO DOWNLOAD SHOWS ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 008 YOU ARE ATTEMPTING TO PLAY A CONTENT THAT IS NOT PART OF YOUR SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SHOULD I DO IF I HAVE YET TO RECEIVE MY PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL ASTRO BE SENDING PAYMENT URL LINK VIA WHATSAPP MESSAGE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS 4K UHD TELL ME ABOUT THE UHD CONTENT AVAILABLE WITH THE ULTRA BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I DO VIA SMS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE ASTRO X3 PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAXIS KAON ROUTER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I TRIED TO WATCH CH549 LOVE NATURE 4K CH805 ASTRO SPORTS UHD BUT AN ERROR MESSAGE APPEARED WHAT DOES THIS MEAN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF I TERMINATE MY CURRENT ASTRO SUBSCRIPTION AND SUBSCRIBE TO THE NEW ASTRO X3 PACK WILL I STILL HAVE MY CURRENT ADD ONS OR I MUST RE SUBSCRIBE TO THEM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CONSTANT LOADING BUFFERING WHEN WATCHING VOD VIDEO ON DEMAND CONTENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE TV DISPLAY SETTING HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UPON DOWNLOADING THE ASTRO SMART TV APP WHAT DO I DO NEXT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM SUBSCRIBED TO DISNEY THROUGH ASTRO CAN I SWITCH TO SUBSCRIBING DIRECTLY WITH DISNEY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING ASTRO IPTV CUSTOMER HOW SHOULD I CONNECT MY PLUG PLAY BOX TO THE INTERNET

  • Consumer
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  • Advertising
  • Our Brands


HOW MANY DEVICES CAN I ACCESS NETFLIX AT ONCE

  • Consumer
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  • Our Brands


ERR 601 ERR 1409 PLAYBACK OF LINEAR CHANNELS VOD FROM EXTERNAL DEVICE CASTING MIRROR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE ABLE TO ACCESS NETFLIX ON TV FROM MY ASTRO BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL ASTRO CENSOR NETFLIX CONTENT

  • Consumer
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  • Advertising
  • Our Brands


I NEED FURTHER HELP FOR ASTRO FIBRE APP WHO CAN I CONTACT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I M CURRENTLY SUBSCRIBED TO THE HBO PACK WITH HBO MAX AT A DISCOUNTED RATE OR AS PART OF A COMBO WITH DISNEY UNDER A 12 MONTH CONTRACT WILL THERE BE ANY CHANGES TO MY SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I NEED TO TAKE A NEW CONTRACT AFTER MOVING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


AS AN EXISTING ASTRO CUSTOMER WHAT HAPPENS TO MY EXISTING CONTRACTS UPON MOVING TO THESE NEW PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


AM I ABLE TO SUBSCRIBE FOR VIDEO ON DEMAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL MY HBO MAX APP PROFILE WATCH HISTORY OR FAVORITES BE SAVED IF I SUBSCRIBE DIRECTLY VIA HBO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO RETURN NON ULTRA BOX OR ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE DIFFERENCES BETWEEN 2 4GHZ AND 5GHZ FREQUENCY BANDS

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


ARE THERE ANY EXEMPTIONS FOR THE PAPER BILL CHARGE I E CUSTOMER WITH DISABILITIES CUSTOMERS HAVING DIFFICULTIES ACCESSING ELECTRONIC STATEMENTS SENIOR CITIZENS AGE 60 ABOVE ETC

  • Consumer
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  • Advertising
  • Our Brands


HOW CAN I ACCESS MY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE CONTRACT PERIOD FOR SUBSCRIBING TO THE ASTRO ONE PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THERE AUTO RENEWALS FOR THE NETFLIX 24 MONTHS ALA CARTE PLANS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I RETURN MY ASTRO FIBRE DEVICES AFTER SERVICE TERMINATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE NEW USER INTERFACE ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WE APOLOGISE FOR THE SERVICE INTERRUPTION WAFTSI HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHEN DOES MY PRIME VIDEO 2 MONTHS ACCESS BEGIN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO REWARDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS TO MY SUN NXT APP ACCESS IF MY ASTRO ACCOUNT IS SUSPENDED DISCONNECTED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ROUTER NO POWER MAXIS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I DOWNLOAD CONTENT FOR OFFLINE VIEWING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THERE ANY SUBTITLES OR DUBBING AVAILABLE FOR THE CONTENT ON ZEE5

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I WATCH 4K CONTENT ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHECK SIGNAL LEVEL HD ENABLED BOX

  • Consumer
  • Business
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  • Advertising
  • Our Brands


I VE PAID MY BILL IN ADVANCE MONTHLY QUARTERLY YEARLY WILL I BE CHARGED AN 8 SERVICE TAX STARTING MARCH 2024

  • Consumer
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  • Advertising
  • Our Brands


INSTALLATION SETUP PLUG AND PLAY MODE ULTRA BOX ULTI BOX

  • Consumer
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I AM A 3RD PARTY CAN I REQUEST ON BEHALF OF ACCOUNT HOLDER

  • Consumer
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FOLLOW THE STEPS BELOW TO PAIR THE MOBILE APP WITH YOUR TV SCREENON THE ASTRO ULTRA ULTI BOX

  • Consumer
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  • Our Brands


I M HAVING TROUBLE LOGGING IN WITH MY ASTRO ID WHAT SHOULD I DO NOW

  • Consumer
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WHAT WILL HAPPEN TO MY ASTRO SUPERSPORT CHANNELS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACCESS NETFLIX ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY IS THERE A NEED TO CHANGE THE DUE DATE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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