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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


INTERNET INTERMITTENT OR FREQUENT DISCONNECTION ASTRO FIBRE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SLOW INTERNET CONNECTION ALLO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I REGISTER FOR AN ASTRO ID ON SUN NXT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I USE THE CLOUD RECORDING STORAGE FOR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I WITHDRAW MY TERMINATION REQUEST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE SUBTITLES OR DUBBING AVAILABLE FOR THE CONTENT ON BEIN SPORTS CONNECT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I USE MY ACCOUNT NUMBER FOR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PING TRACEROUTE TEST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UPDATE MOBILE NUMBER

  • Consumer
  • Business
  • Corporate
  • Advertising
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ARE THERE ANY DIGITAL BILL PLATFORMS AVAILABLE FOR ME TO CHECK MY ASTRO BILLS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ENJOY SIMPLY SOUTH APP ON THE ULTRA OR ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS TO THE SSID WHEN BAND STEERING IS ENABLED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL THERE BE ANY CHANGES TO MY MONTHLY SUBSCRIPTION FEE

  • Consumer
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  • Advertising
  • Our Brands


WHO IS ELIGIBLE TO USE THE ASTRO FIBRE APP

  • Consumer
  • Business
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WHAT PLANS ARE AVAILABLE FOR THE TVBANYWHERE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE AN OPTION TO WITHDRAW FROM E INVOICING

  • Consumer
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HOW LONG DOES IT TAKE FOR PAYMENT TO BE POSTED VIA JOMPAY

  • Consumer
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  • Our Brands


HOW DO I REGISTER FOR ASTRO AUTO DEBIT

  • Consumer
  • Business
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  • Our Brands


ARE THERE ANY SUBTITLES OR DUBBING AVAILABLE FOR THE CONTENT ON VIU

  • Consumer
  • Business
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  • Advertising
  • Our Brands


BOX HANG AT CHANNEL ULTRA BOX ULTI BOX

  • Consumer
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  • Advertising
  • Our Brands


I AM CURRENTLY USING A SONY TV MODEL THAT DOES NOT SUPPORT 4K UHD WHEN WILL THESE CHANNELS BE AVAILABLE TO ME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF A CUSTOMER TERMINATED ALL THEIR SERVICES WITH ASTRO WILL THEY STILL RECEIVE THEIR PAPER BILL

  • Consumer
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  • Advertising
  • Our Brands


PLEASE INSERT THE CORRECT ASTRO SIM CARD WITH THE ARROW FACING DOWN CA 1

  • Consumer
  • Business
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  • Advertising
  • Our Brands


PHONE LINE ISSUE MAXIS

  • Consumer
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  • Advertising
  • Our Brands


HOW DO I CHECK MY CONTRACT INFORMATION

  • Consumer
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HOW DO I START WATCHING ASTRO GO IMMEDIATELY AFTER MY PAYMENT IS CONFIRMED

  • Consumer
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IS THE PARTNERSHIP WITH NETFLIX IS A MONOPOLY OF OTT APPS

  • Consumer
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WHAT DO I DO IF I HAVE TECHNICAL ISSUES WITH THE PLUG PLAY BOX

  • Consumer
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WHAT IS THE DURATION FOR THE APPROVAL OF MY E INVOICING REQUEST

  • Consumer
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  • Our Brands


HOW DO I CHECK WHAT MY ASTRO SUBSCRIPTION PLAN IS ON MY ASTRO

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


WHEN I CREATE A NEW NETFLIX ACCOUNT TO LINK TO MY ASTRO BILL WILL I LOSE ALL MY CURRENT WATCHING HISTORY IN NETFLIX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE ALL THESE STREAMING APPS AVAILABLE ON THE ULTRA AND ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT INTERNET SPEEDS DO I NEED TO STREAM VIDEO ON DEMAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN SOMEONE APART FROM THE ACCOUNT HOLDER REDEEM AN ASTRO REWARDS REDEMPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I LL BE MOVING TO A NEW HOME AFTER ACTIVATING THE PLUG PLAY BOX DO I NEED TO PAY THE ACTIVATION FEE AGAIN

  • Consumer
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  • Advertising
  • Our Brands


WHEN CAN I START ENJOYING MY ZEE5 PREMIUM SUBSCRIPTION

  • Consumer
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  • Advertising
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HOW LONG WILL IT BE BEFORE I CAN CONTINUE WATCHING ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY ACCOUNT IS SUSPENDED DISCONNECTED WILL I HAVE TO TAKE UP THE NEW PACKS WHEN I RECONNECT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED FOR ASTRO GO PLUS

  • Consumer
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  • Advertising
  • Our Brands


HOW WILL THIS PRICE INCREASE AFFECT MY BILLING CYCLE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO ONE PACKS

  • Consumer
  • Business
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  • Advertising
  • Our Brands


WHO CAN ACCESS THE TVBANYWHERE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I FORGOT MY PASSWORD WHAT DO I DO NOW

  • Consumer
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  • Advertising
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HOW CAN I SUBSCRIBE TO ZEE5 VIA ASTRO

  • Consumer
  • Business
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  • Advertising
  • Our Brands


UNABLE TO PLAY VIDEO HDCP FAILED HD ENABLED BOX

  • Consumer
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  • Advertising
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DO I NEED AN ULTRA ULTI BOX AS MY PRIMARY BOX TO GET 2 MONTHS ACCESS TO AMAZON PRIME AT NO ADDITIONAL COST

  • Consumer
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  • Our Brands


ARE ANY OF THE PURCHASES ON MULTIROOM SMART TV SUBJECTED TO THE 8 GOVT TAX

  • Consumer
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I AM AN EXISTING VIU PREMIUM MEMBER CAN I SUBSCRIBE TO THE APP VIA ASTRO INSTEAD

  • Consumer
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  • Advertising
  • Our Brands


WHY DOES ASTRO RECOMMEND THIS FEATURE TO BE DISABLED

  • Consumer
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ADD CARD FOR AUTO DEBIT

  • Consumer
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