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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WHERE IS ASTRO GO AVAILABLE IN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF I WANT TO CANCEL THE NETFLIX 24 MONTH ALA CARTE PLAN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE MADE A PAYMENT TO THE WRONG ASTRO ACCOUNT HOW DO I CORRECT THE MISTAKE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CHECK WHAT MY ASTRO SUBSCRIPTION PLAN IS ON MY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY SMART TV IS HAVING SOME TECHNICAL ISSUE CAN I DO A TEMPORARY CANCELLATION OF MULTIROOM SMART TV AND RESUME ONCE THE SMART TV IS REPAIRED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I CHANGE MY DUE DATE OR MAINTAIN MY OLD DUE DATE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY DEVICES CAN I USE TO STREAM ZEE5 AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY ARE CERTAIN VIDEOS NOT AVAILABLE IN MY COUNTRY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UPDATING YOUR MOBILE NUMBER VIA YOUR SET TOP BOX STB

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO BEAR ANY SHIPPING COST FOR MY ULTRA BOX OR ULTI BOX RETURN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


THE ASIAN FAVOURITES SELECTION IS NOT A PART OF MY SUBSCRIPTION CAN I STILL ENJOY VIU PREMIUM VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PLEASE INSERT THE CORRECT ASTRO SMART CARD WITH THE ARROW FACING UP S25 HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO RETURN ALL THE DEVICES AFTER CANCELLATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I WANT TO REMAIN WITH MY CURRENT ASIAN FAVOURITES SELECTION CAN I STILL ADD VIU PREMIUM TO MY SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW ARE CANCELLATION FEE CALCULATED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I FORGOT MY PASSWORD WHAT DO I DO NOW

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 009 YOU ARE NOT SUBSCRIBED TO THIS CONTENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I EASILY ACCESS THE APPS RAIL VIA MY REMOTE CONTROL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


BOX NOT RESPONDING TO REMOTE CONTROL HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE CONTRACT PERIOD FOR SUBSCRIBING ASTRO BROADBAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE TV DISPLAY SETTING HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I HAVE TO PRINT OR FILL IN ANY FORMS BEFORE HANDING MY ULTRA BOX OR ULTI BOX TO THE APPOINTED COURIER AGENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


RESTORE FACTORY SETTINGS HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I OPT IN FOR E INVOICING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MODEM NO POWER MAXIS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY ACCOUNT IS SUSPENDED DISCONNECTED WILL I HAVE TO TAKE UP THE NEW PACKS WHEN I RECONNECT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT MOBILE PLATFORM SUPPORTS THE ASTRO FIBRE APP AND HOW DO I DOWNLOAD IT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN ENTERPRISE SUBSCRIBER TO ASTRO FIBRE BUNDLE WITH ADDITIONAL PURCHASE OF MESH DEVICE WILL I BE CHARGED AN 8 SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE RECENTLY CHANGED OR LOST MY DEVICE CAN I RE REGISTER FOR SECUREGO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE ADDED A NETFLIX ACCOUNT TO MY ASTRO BILL DO I NEED TO PERFORM ANY ACTIVATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM ENTITLED TO DISNEY WITH MY ASTRO SUBSCRIPTION CAN I USE A NON MALAYSIAN MOBILE NUMBER TO REGISTER AND ACTIVATE MY DISNEY ACCESS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I WATCH CONTENT ON MULTIPLE DEVICES USING THE SAME ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE CHARGES IF CUSTOMER WOULD LIKE TO GET THEIR BILL REPRINTED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN SOMEONE ELSE MAKE THE ADVANCE PAYMENT ON MY BEHALF

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I RECEIVE THE PLUG PLAY BOX AND ASTRO SIM CARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS ZEE5 ON THE ULTRA ULTI BOX THE SAME AS THE ZEE5 MOBILE APP AND WEBSITE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE ANYTHING I NEED TO DO FOR THE NEW DISNEY APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE THE ASIAN FAVOURITES SELECTION UNDER MY SUBSCRIPTION HOW DO I SWITCH TO VIU PREMIUM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 701 ISSUES LAUNCHING OR LOADING THE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UNABLE TO FIND ASTRO SMART TV APP IN STORE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I VE ALREADY MADE THE ADVANCE PAYMENT UPON SIGN UP WHAT DO I HAVE TO PAY IN THE FIRST MONTH

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHECK PHYSICAL SMART CARD NUMBER AND SERIAL NUMBER FROM BOX HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I SUBSCRIBED TO ULTRA BOX ULTI BOX WITH BROADBAND DBB AND I HAVE TERMINATED MY SERVICES WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IF I WOULD LIKE TO CHANGE MY 24 MONTHS COMMITMENT PERIOD TO 12 MONTHS IS THERE A PENALTY HOW WILL THE COMMITMENT PERIOD BE CALCULATED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS A ZEE5 PREMIUM SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I WATCH THE NEW CHANNELS ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO QUICK PAY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I M LOCKED OUT AFTER TOO MANY LOGINS ATTEMPTS OR UNUSUAL ACTIVITY WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACCESS NETFLIX ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING ASTRO IPTV CUSTOMER HOW SHOULD I CONNECT MY PLUG PLAY BOX TO THE INTERNET

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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