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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


I HAVE TERMINATED THE MESH WIFI SUBSCRIPTION BUT I VE FAILED TO RETURN THE DEVICE IS THERE A PENALTY FEE APPLIES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I PURCHASE MY PREFERRED CHANNELS INDIVIDUALLY ALA CARTE WITH THE ASTRO ONE PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM HAVING ISSUES LAUNCHING OR LOADING THE APP ERR 701

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF I DO NOT RETURN THE ASTRO BOX SMART CARD SIM CARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE CHARGES IF CUSTOMER WOULD LIKE TO GET THEIR BILL REPRINTED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE DIFFERENCE BETWEEN SUN NXT LITE AND SUN NXT PREMIUM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I HAVE TO PRINT ANYTHING OR FILL IN ANY FORMS BEFORE HANDING MY EQUIPMENT OVER TO THE COURIER AGENT INSTALLER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS A WETV VIP SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ADD ON ASTRO GO PLUS TO MY SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY AM I GETTING ID INCORRECT ID NOT CLEAR WHEN TRYING TO COMPLETE MY EKYC

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MODEM NO POWER MAXIS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE NOT ACTIVATED MY DISNEY ACCESS WILL I STILL BE CHARGED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY AM I GETTING NEW ADDITIONAL CHANNELS DO I HAVE TO PAY EXTRA

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


TEST SATELLITE FREQUENCY HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I M CURRENTLY SUBSCRIBED TO ASTRO TV PACK IF I UPGRADE MY PACKAGE TO THE ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE WILL I BE CHARGED 6 SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MUCH DOES PRIME VIDEO COST FOR ASTRO CUSTOMERS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I M CURRENTLY ON THE ENTERTAINMENT PACK WITH INDIAN FAVOURITES AND I AM CONSIDERING TO UPGRADE TO ASTRO ONE EPIC PACK WILL I STILL HAVE ACCESS TO THE SUN NXT LITE APP IF I UPGRADE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHECK IP DIAGNOSTICS HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO IS ELIGIBLE TO SUBSCRIBE TO THE ASTRO X3 PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I VE ALREADY MADE THE ADVANCE PAYMENT UPON SIGN UP WHAT DO I HAVE TO PAY IN THE FIRST MONTH

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MUCH CANCELLATION FEE WILL I BE CHARGED IF I DOWNGRADE MY PACKS OR TERMINATE ASTRO SERVICES BEFORE THE END OF MY CONTRACT TERM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW LONG WILL IT TAKE BEFORE I AM CHARGED THE RM 100 FEE AND HOW DO I KNOW IF I HAVE BEEN CHARGED FOR IT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE ANY OF THE PURCHASES ON MULTIROOM SMART TV SUBJECTED TO THE 8 GOVT TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I VE DECIDED TO SUBSCRIBE TO A TV PACK ASTRO FIBRE DO I STILL HAVE TO MAKE THE ADVANCE PAYMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY ARE SOME TITLES NOT AVAILABLE FOR DOWNLOAD ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PROFILE SELECTION ON STARTUP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CHECK MY ACCOUNT BALANCE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF I DO NOT RECEIVE ANY SECUREGO NOTIFICATION ALERT TO AUTHORISE TRANSACTIONS OR IF MY PHONE FREEZES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY SHOULD I SUBSCRIBE TO A NETFLIX ON ASTRO VS DIRECT SUBSCRIPTION VIA THE NETFLIX APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I PROVIDE FEEDBACK IF THE MY ASTRO APP DOESN T WORK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE MORE THAN ONE CARD REGISTERED FOR ONE TIME PAYMENT WHICH WILL BE CHARGED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHEN CAN I START ENJOYING MY WETV VIP SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


NO AUDIO ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CONNECT TO NEW WI FI CONNECTION ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO CLOUD RECORDING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PING TRACEROUTE TEST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF CUSTOMERS HAVE MULTIPLE ASTRO ACCOUNTS WILL THEY BE CHARGED PAPER BILL FEE FOR EVERY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW WILL THIS PRICE INCREASE AFFECT MY BILLING CYCLE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY ARE SOME STREAMING APPS LABELLED WITH COMING SOON

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED 8 SERVICE TAX ON THE RECONNECTION FEE IF THE EXECUTION WAS DONE BEFORE THE 1ST MARCH 2024 BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SPLIT WIFI TO 2 4GHZ AND 5GHZ

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE PURCHASED THE MULTIROOM SMART TV SUBSCRIPTION HOW DO I SET IT UP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


THE ASIAN FAVOURITES SELECTION IS NOT A PART OF MY SUBSCRIPTION CAN I STILL ENJOY VIU PREMIUM VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF A CUSTOMER TERMINATED ALL THEIR SERVICES WITH ASTRO WILL THEY STILL RECEIVE THEIR PAPER BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT INTERNET SPEEDS DO I NEED TO STREAM VIDEO ON DEMAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN ASTRO IPTV CUSTOMER WHEN CAN I SIGN FOR THE NEW PACKS AND ENJOY NETFLIX ON THE ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IF I WOULD LIKE TO CHANGE MY 24 MONTHS COMMITMENT PERIOD TO 12 MONTHS IS THERE A PENALTY HOW WILL THE COMMITMENT PERIOD BE CALCULATED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACTIVATE MY SUN NXT APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO RECOVER MY PRIME VIDEO LOGIN EMAIL AND PASSWORD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I SUBSCRIBE TO THE ASTRO X3 PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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