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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


THE ASIAN FAVOURITES SELECTION IS NOT A PART OF MY SUBSCRIPTION CAN I STILL ENJOY VIU PREMIUM VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I REGISTER FOR SECUREGO ON TWO DIFFERENT DEVICES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL THERE BE ANY PENALTY FEES IF I CANCEL MY WETV VIP SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF I DO NOT RETURN ASTRO EQUIPMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF I WANT TO CANCEL THE NETFLIX 24 MONTH ALA CARTE PLAN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I WITHDRAW MY TERMINATION REQUEST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE DIGITAL AUDIO SETTINGS HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING ASTRO FIBRE CUSTOMER WITH A WIFI 6 HUAWEI K562E ROUTER HOW CAN I ACCESS THE ASTRO FIBRE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I USE SECUREGO TO AUTHORISE TRANSACTIONS AND IS THERE A TIME LIMIT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE STORAGE REQUIREMENT FOR CONTENT DOWNLOADING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN CUSTOMERS REQUEST TO HAVE BOTH THE PAPER BILL AND E BILL AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS A VIU PREMIUM SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED FOR ASTRO GO PLUS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I DOWNLOAD THE CONTENT ON THE IQIYI APP FOR OFFLINE VIEWING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM A MOVIES ASTRO ONE EPIC PACK CUSTOMER DO I GET TO ACCESS THE PRIME VIDEO APP ON ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW WILL THE SERVICE TAX BE CHARGED IN MY BILL STATEMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO MULTIROOM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY USING A SONY TV MODEL THAT DOES NOT SUPPORT 4K UHD CAN I STILL WATCH THESE CHANNELS IN LOWER RESOLUTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHEN WILL I RECEIVE MY FINAL BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


FOLLOW THE STEPS BELOW TO PAIR THE MOBILE APP WITH YOUR TV SCREENON THE ASTRO ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE PROCEDURE FOR MERGING SPLITTING MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED AN ULTRA ULTI BOX AS MY PRIMARY BOX TO GET 2 MONTHS ACCESS TO AMAZON PRIME AT NO ADDITIONAL COST

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I PAY FOR THE PLUG PLAY BOX ACTIVATION FEE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CANCEL OR TERMINATE THE MESH WIFI SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CANCEL MY ZEE5 PREMIUM SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE SUBTITLES AVAILABLE FOR THESE NEW CHANNELS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


BOX HANG AT CHANNEL HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DOES THE IQIYI PRICE CHANGES ON 21ST MARCH 2025 EFFECT ASTRO CUSTOMERS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SHOULD I DO IF THE ULTRA ULTI PLUG PLAY BOX ASTRO SIM CARD IS FAULTY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING SIMPLY SOUTH SUBSCRIBER CAN I STILL ENJOY SIMPLY SOUTH ON MY ULTRA OR ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ADD NEW PROFILE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE SUBTITLES AVAILABLE FOR THE CONTENT AND IF YES IN WHAT LANGUAGES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT FREQUENCY BANDS DOES OUR RGW SUPPORT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAXIS TECHNICOLOR ROUTER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I DO IF I HAVE MISSED THE 3 DAYS WINDOW PERIOD TO COMPLETE EKYC VERIFICATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING ASTRO IPTV CUSTOMER HOW SHOULD I CONNECT MY PLUG PLAY BOX TO THE INTERNET

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE NOTIFIED IF MY PAYMENT IS SUCCESSFUL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS DURING THE EKYC VERIFICATION PROCESS WHAT DO I NEED TO DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO MAKE A PURCHASE ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


TEST SATELLITE FREQUENCY HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I VE PAID MY ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE BILL IN ADVANCE MONTHLY QUARTERLY YEARLY WILL I BE CHARGED 6 SERVICE TAX STARTING BILL DATE 9TH JULY 2024 ONWARDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


RUN NETWORK DIAGNOSTICS ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL ALL THESE STREAMING APPS BE AVAILABLE TO ME AFTER THEY ARE OFFICIALLY LAUNCHED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I UPDATE MY LIST OF REGISTERED DEVICES TO REMOVE MY OLD SMART TV AND ADD MY NEW SMART TV DEVICE IF I HAVE ALREADY MAXIMISED THE NO OF REGISTERED DEVICES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERROR MESSAGE UNABLE TO PROCEED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO IS ENTITLED TO ACCESS THE BEIN SPORTS CONNECT APP ON THE ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


VIEW STB DIAGNOSTICS ADVANCED DIAGNOSTICS ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


AM I ELIGIBLE FOR THE ULTRA BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE DIFFERENCE BETWEEN SUN NXT LITE AND SUN NXT PREMIUM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I KNOW IF I AM BEING CHARGED FOR THE BOX FEE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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