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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


HOW DO I ACCESS NETFLIX ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SLOW BROWSING AT CERTAIN WEBSITE ALLO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERROR MESSAGE YOUR CONNECTION HAS BEEN INTERRUPTED PLEASE WAIT RETRYING CONNECTION PRESS OK TO RETURN TO LIVE TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW WILL ASTRO NOTIFY CUSTOMERS ON IT S NETFLIX PRICE REVISION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO RECOVER MY NETFLIX LOGIN EMAIL AND PASSWORD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I SWITCH FROM ONE CONTRACT TO ANOTHER FOR THE NEW PACKS WILL I BE CHARGED A SWITCHING FEE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I REGISTER FOR SECUREGO ON TWO DIFFERENT DEVICES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ENJOY 2 MONTHS ACCESS TO PRIME VIDEO BY AMAZON AT NO ADDITIONAL COST ON THE WEBSITE AND MOBILE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I WATCH CHANNELS SHOWS USING MY ASTRO APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT WILL HAPPEN TO MY DISNEY ACCESS IF MY ASTRO SERVICE IS SUSPENDED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL E INVOICE BE MANDATORY FOR ALL CUSTOMERS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL THIS CHANGE IN DUE DATE IMPACT MY MONTHLY SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MUCH IS THE SUN NXT APP FOR ASTRO CUSTOMERS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO IS ENTITLED TO ACCESS THE BEIN SPORTS CONNECT APP ON THE ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE SCHEDULED SERIES RECORDING ON A CERTAIN CHANNEL WILL I HAVE TO RESET THESE RECORDINGS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I RESCHEDULE THE TECHNICAL VISIT APPOINTMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


RUN TEST CONNECTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


BROADBAND NO SERVICE ASTRO FIBRE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS TVBANYWHERE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE DIFFERENCE BETWEEN MULTIROOM ASTRO BOX AND MULTIROOM SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE NEW USER INTERFACE ON THE ULTRA BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I OPT IN FOR E INVOICING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS 4K UHD TELL ME ABOUT THE UHD CONTENT AVAILABLE WITH THE ULTRA BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS TO MY NETFLIX ACCOUNT IF I MOVE TO A NEW ADDRESS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN IPTV CUSTOMER WHO DOES NOT HAVE THE ULTRA BOX CH741 IS AVAILABLE TO ON MY ASTRO BOX BUT WHY I CAN T ACCESS NETFLIX USING THAT CHANNEL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN A THIRD PARTY DROP OFF THE ASTRO BOX AT THE NEAREST COURIER PARTNER S BRANCH

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THERE ANY DIGITAL BILL PLATFORMS AVAILABLE FOR ME TO CHECK MY ASTRO BILLS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO CAN ACCESS ASTRO REWARDS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING ASTRO CUSTOMER MUST I GET THE NEW PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UNABLE TO BROWSE OR ACCESS CERTAIN WEBSITE ALLO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING SIMPLY SOUTH SUBSCRIBER CAN I STILL ENJOY SIMPLY SOUTH ON MY ULTRA OR ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I ENJOY WITH MY MULTIROOM ASTRO BOX SERVICE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM AN EXISTING VIU PREMIUM MEMBER CAN I SUBSCRIBE TO THE APP VIA ASTRO INSTEAD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DISABLING BAND STEERING HUAWEI K562E

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE AN AMAZON ACCOUNT BUT ARE NOT SUBSCRIBED TO PRIME VIDEO AM I ELIGIBLE FOR THE 2 MONTH ACCESS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS E INVOICING AND HOW DOES IT AFFECT ME AS A CUSTOMER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I SUBSCRIBE TO ADD ONS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE MINIMUM INTERNET SPEED REQUIRED TO ENJOY STREAMING ON THE ASTRO SMART TV APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


REMOVE CHANNEL FROM FAVOURITE LIST ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY I WAS CHARGED WITH EARLY TERMINATION FEE ETF

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


AM I STILL ENTITLED FOR MULTIROOM DISCOUNT IF I WOULD LIKE TO TRANSFER OF EQUIPMENT OWNERSHIP SPLIT OF EQUIPMENT OF MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I ACCESS THE VIU APP OUTSIDE OF MALAYSIA

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY AM I GETTING ID INCORRECT ID NOT CLEAR WHEN TRYING TO COMPLETE MY EKYC

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN SOMEONE APART FROM THE ACCOUNT HOLDER REDEEM AN ASTRO REWARDS REDEMPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ULTRA BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS MESH WIFI NETWORK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN 3RD PARTY REQUEST FOR A REFUND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF A CUSTOMER HAS FEW ACCOUNTS WITH ASTRO CAN THEY CHOOSE TO RECEIVE E BILL OR SMS BILL FOR ONLY ONE ACCOUNT AND THE OTHERS REMAIN IN PAPER BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE TV MODELS THAT SUPPORT 4K UHD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE A FEE FOR CHANGING MY CURRENT ASIAN FAVOURITES SELECTION TO VIU PREMIUM

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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