Sign Up and Install Astro | Sign Up and Install Astro @ Taman Perindustrian Pertama

TV Pack New Installation Change Existing Package

Explore our TV Pack which includes a variety of entertainment channels.

New Installation Change Existing Package

❯ ❮

Entertainment Pack

RM49.99 /month
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The must-watch local and international content made for everyone in the family.

Entertainment Pack + Kids

RM59.98 /month
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The best local & international cartoons & educational entertainment.

Entertainment Pack + Blockbuster

RM59.98 /month
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Global movies and series packed with action, drama and big thrills.

Entertainment Pack + News & Documentaries

RM64.98 /month
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Latest breaking news & current affairs whilst you discover secrets of the world.

Sports Pack

RM99.99 /month
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Witness every major league & live sports events, plus family entertainment.

Epic Pack

RM199.99 /month
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The ultimate all-in-one entertainment with movies, sports & a variety of streaming apps.

100Mbps Astro Fibre New Installation Change Existing Package

Good for working from home and streaming. Get connected at 100Mbps and enjoy uninterrupted streaming, gaming, and browsing.

New Installation Change Existing Package

❯ ❮

100Mbps

RM99.00 /month
Without TV Channel

FREE Modem

FREE WiFi-6 Router

Unlimited data

Entertainment Pack + 100Mbps

RM148.99 /month
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What is included?

Entertainment Pack

RM49.99

100Mbps Astro Fibre

RM99.00
~~RM99.00~~

Entertainment Pack + Kids + 100Mbps

RM158.98 /month
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What is included?

Entertainment Pack + Kids

RM59.98

100Mbps Astro Fibre

RM99.00
~~RM99.00~~

Entertainment Pack + Blockbuster + 100Mbps

RM158.98 /month
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What is included?

Entertainment Pack + Blockbuster

RM59.98

100Mbps Astro Fibre

RM99.00
~~RM99.00~~

Entertainment Pack + News & Documentaries + 100Mbps

RM163.98 /month
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What is included?

Entertainment Pack + News & Documentaries

RM64.98

100Mbps Astro Fibre

RM99.00
~~RM99.00~~

Sports Pack + 100Mbps

RM198.99 /month
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What is included?

Sports Pack

RM99.99

100Mbps Astro Fibre

RM99.00
~~RM99.00~~

Epic Pack + 100Mbps

RM298.99 /month
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What is included?

Epic Pack

RM199.99

100Mbps Astro Fibre

RM99.00
~~RM99.00~~

500Mbps Astro Fibre New Installation Change Existing Package

Ideal for small families for 4K streaming & gaming. Get connected at 500Mbps and enjoy fast and stable internet for all your needs.

New Installation Change Existing Package

❯ ❮

500Mbps

RM149.00 /month
Without TV Channel

FREE Modem

FREE WiFi-6 Router

Unlimited data

Entertainment Pack + 500Mbps

RM198.99 /month
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What is included?

Entertainment Pack

RM49.99

500Mbps Astro Fibre

RM149.00
~~RM149.00~~

Entertainment Pack + Kids + 500Mbps

RM208.98 /month
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What is included?

Entertainment Pack + Kids

RM59.98

500Mbps Astro Fibre

RM149.00
~~RM149.00~~

Entertainment Pack + Blockbuster + 500Mbps

RM208.98 /month
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What is included?

Entertainment Pack + Blockbuster

RM59.98

500Mbps Astro Fibre

RM149.00
~~RM149.00~~

Entertainment Pack + News & Documentaries + 500Mbps

RM213.98 /month
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What is included?

Entertainment Pack + News & Documentaries

RM64.98

500Mbps Astro Fibre

RM149.00
~~RM149.00~~

Sports Pack + 500Mbps

RM248.99 /month
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What is included?

Sports Pack

RM99.99

500Mbps Astro Fibre

RM149.00
~~RM149.00~~

Epic Pack + 500Mbps

RM348.99 /month
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What is included?

Epic Pack

RM199.99

500Mbps Astro Fibre

RM149.00
~~RM149.00~~

1Gbps Astro Fibre New Installation Change Existing Package

Perfect for medium-sized families for work and play. Get connected at 1Gbps and experience ultra-fast internet speeds.

New Installation Change Existing Package

❯ ❮

1Gbps

RM229.00 /month
Without TV Channel

FREE Modem

FREE WiFi-7 Router

Unlimited data

Entertainment Pack + 1Gbps

RM278.99 /month
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What is included?

Entertainment Pack

RM49.99

1Gbps Astro Fibre

RM229.00
~~RM229.00~~

Entertainment Pack + Kids + 1Gbps

RM288.98 /month
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What is included?

Entertainment Pack + Kids

RM59.98

1Gbps Astro Fibre

RM229.00
~~RM229.00~~

Entertainment Pack + Blockbuster + 1Gbps

RM288.98 /month
View Channel List

What is included?

Entertainment Pack + Blockbuster

RM59.98

1Gbps Astro Fibre

RM229.00
~~RM229.00~~

Entertainment Pack + News & Documentaries + 1Gbps

RM293.98 /month
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What is included?

Entertainment Pack + News & Documentaries

RM64.98

1Gbps Astro Fibre

RM229.00
~~RM229.00~~

Sports Pack + 1Gbps

RM328.99 /month
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What is included?

Sports Pack

RM99.99

1Gbps Astro Fibre

RM229.00
~~RM229.00~~

Epic Pack + 1Gbps

RM428.99 /month
View Channel List

What is included?

Epic Pack

RM199.99

1Gbps Astro Fibre

RM229.00
~~RM229.00~~

2Gbps Astro Fibre New Installation Change Existing Package

Ultimate high-speed internet for everyone and everything. Get connected at 2Gbps and enjoy lightning-fast internet speeds.

New Installation Change Existing Package

❯ ❮

2Gbps

RM319.00 /month
Without TV Channel

FREE Modem

FREE WiFi-7 Router

Unlimited data

Entertainment Pack + 2Gbps

RM368.99 /month
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What is included?

Entertainment Pack

RM49.99

2Gbps Astro Fibre

RM319.00
~~RM319.00~~

Entertainment Pack + Kids + 2Gbps

RM378.98 /month
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What is included?

Entertainment Pack + Kids

RM59.98

2Gbps Astro Fibre

RM319.00
~~RM319.00~~

Entertainment Pack + Blockbuster + 2Gbps

RM378.98 /month
View Channel List

What is included?

Entertainment Pack + Blockbuster

RM59.98

2Gbps Astro Fibre

RM319.00
~~RM319.00~~

Entertainment Pack + News & Documentaries + 2Gbps

RM383.98 /month
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What is included?

Entertainment Pack + News & Documentaries

RM64.98

2Gbps Astro Fibre

RM319.00
~~RM319.00~~

Sports Pack + 2Gbps

RM418.99 /month
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What is included?

Sports Pack

RM99.99

2Gbps Astro Fibre

RM319.00
~~RM319.00~~

Epic Pack + 2Gbps

RM518.99 /month
View Channel List

What is included?

Epic Pack

RM199.99

2Gbps Astro Fibre

RM319.00
~~RM319.00~~

Astro Rate Card

Frequently Asked Questions

Find your answers here.

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.

HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.

WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.

HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.

WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.

WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.

CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.

WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.

IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.

CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.

HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.

WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.

WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.

CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.

DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.

CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.

IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.

CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.

WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.

HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.

WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.

CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.

CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.

IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.

IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.

WHAT DO I DO IF I STILL RECEIVE WHATSAPP PAYMENT REMINDERS EVEN THOUGH I HAVE ALREADY MADE PAYMENT

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CONSTANT LOADING BUFFERING WHEN WATCHING VOD VIDEO ON DEMAND CONTENT

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DO I NEED TO RETURN MY EQUIPMENT AFTER TERMINATION OF MY ACCOUNT

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WHERE CAN I PROVIDE THE AUTHORIZATION LETTER

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UPDATE SATELLITE FREQUENCY ULTRA ULTI BOX

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ERR 1001 ERR 001 A PROBLEM OCCURRED DURING PLAYBACK

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IF I PURCHASED A PACKAGE AFTER 29TH FEBRUARY 2024 WILL I BE CHARGED AN 8 SERVICE TAX

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HOW DO I PROVIDE FEEDBACK IF THE MY ASTRO APP DOESN T WORK

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SERVICE CURRENTLY NOT AVAILABLE SCNA HD ENABLED BOX

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IS THERE A FEE FOR CHANGING MY CURRENT ASIAN FAVOURITES SELECTION TO VIU PREMIUM

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WHAT HAPPENS IF CUSTOMERS DO NOT WANT TO RETURN THEIR ULTRA BOX OR ULTI BOX WITH THE SIM CARD BUT WANT THE BOX FEE TO BE WAIVED

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CAN SOMEONE APART FROM THE ACCOUNT HOLDER REDEEM AN ASTRO REWARDS REDEMPTION

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ERR 006 PLEASE CHECK YOUR ROUTER SETTINGS YOUR IP ADDRESS IS RESTRICTED

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HOW CAN ASTRO CUSTOMERS ENJOY ZEE5

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IF I CANCEL MY ASTRO X3 SUBSCRIPTION MID MONTH WHILE STILL IN CONTRACT WILL I RECEIVE A REFUND

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CAN I STILL SIGN IN TO THE HBO MAX APP USING MY OLD ASTRO LOGIN

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DOES THE MULTIROOM SMART TV SUBSCRIPTION COME WITH A CONTRACT

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WHERE CAN I ACCESS SIMPLY SOUTH APP

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BROADBAND NO SERVICE ASTRO FIBRE

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HOW TO REFRESH MY SMARTCARD IN MY ASTRO

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HOW CAN I CHECK MY ASTRO OR FIBRE BROADBAND BILL AND OUTSTANDING BALANCE

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I ALREADY HAVE ULTRA BOX HOW DO I USE ALL THE NEW FEATURES

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ADD CHANNEL TO FAVOURITE LIST ULTRA BOX ULTI BOX

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HOW CAN I SUBSCRIBE TO ZEE5 VIA ASTRO

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IS THERE AN OPTION TO WITHDRAW FROM E INVOICING

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CAN I REGISTER FOR AUTO DEBIT AFTER MY ACCOUNT HAS BEEN ACTIVATED

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CHANGE STANDBY MODE ULTRA BOX ULTI BOX

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HOW MUCH DOES A WETV VIP SUBSCRIPTION VIA ASTRO COST

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PAY BILL CARD PAYMENT

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CAN I REQUEST TO TRANSFER THE CREDIT BALANCE INTO OTHER ASTRO ACCOUNT

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WHAT IS THE DURATION FOR THE APPROVAL OF MY E INVOICING REQUEST

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CAN I UPDATE MY EMAIL ADDRESS FOR THIS PURPOSE

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WILL THERE BE ANY PENALTY FEES IF I CANCEL MY WETV VIP SUBSCRIPTION

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WHAT CAN I DO VIA SMS

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DO I NEED TO RETURN ALL THE DEVICES AFTER CANCELLATION

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WHO MAY I CONTACT IF I ENCOUNTER ANY PROBLEMS WITH SIMPLY SOUTH

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IS SERVICE TAX IMPOSED ON CUSTOMERS RESIDING IN LABUAN LANGKAWI AND TIOMAN

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ROUTER NO POWER MAXIS

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WHERE CAN I ACCESS THE SUN NXT APP

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HOW DO I KNOW IF MY NEW PACK INCLUDES NETFLIX

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WHAT HAPPENS IF I DO NOT RETURN THE ASTRO BOX SMART CARD SIM CARD

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WHEN WILL THE PRICE CHANGE FOR NETFLIX TAKE EFFECT

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WHAT PAYMENT METHODS ARE AVAILABLE IN ASTRO QUICK PAY

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BLANK SCREEN NO VIDEO BLUE SCREEN NO SIGNAL HD ENABLED BOX

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SET TV TO SYNC TO ASTRO REMOTE CONTROL ULTRA BOX ULTI BOX

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HOW MANY DEVICES CAN I ACCESS NETFLIX AT ONCE

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DO I NEED TO BEAR ANY SHIPPING COST FOR MY ULTRA BOX OR ULTI BOX RETURN

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WHAT ARE THE TERMS AND CONDITIONS OF PAYMENT

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I VE PREVIOUSLY REGISTERED FOR AUTO DEBIT PAYMENT HOW DO I UPDATE MY PAYMENT DETAILS

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I ALREADY HAVE THE ULTI BOX HOW DO I USE ALL THE NEW FEATURES

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Step-1	Step-2	Step-3
Choose a plan & sign-up online.	Sit back & wait for installation.	Enjoy your new Astro / Broadband!

Sign Up and Install Astro | Sign Up and Install Astro @ Taman Perindustrian Pertama.

Now you can enjoy amazing new Astro TV packs.

So Easy to you in 3 steps

Step-1

Step-2

Step-3

Choose a plan & sign-up online.

Sit back & wait for installation.

Enjoy your new Astro / Broadband!

TV Pack New Installation Change Existing Package

100Mbps Astro Fibre New Installation Change Existing Package

500Mbps Astro Fibre New Installation Change Existing Package

1Gbps Astro Fibre New Installation Change Existing Package

2Gbps Astro Fibre New Installation Change Existing Package

Frequently Asked Questions

If we are good, tell your friends.
If we are not, tell us.

Sign Up and Install Astro | Sign Up and Install Astro @ Taman Perindustrian Pertama.

Now you can enjoy amazing new Astro TV packs.

So Easy to you in 3 steps

Step-1

Step-2

Step-3

Choose a plan & sign-up online.

Sit back & wait for installation.

Enjoy your new Astro / Broadband!

TV Pack New Installation Change Existing Package Customize Package

100Mbps Astro Fibre New Installation Change Existing Package Customize Package

500Mbps Astro Fibre New Installation Change Existing Package Customize Package

1Gbps Astro Fibre New Installation Change Existing Package Customize Package

2Gbps Astro Fibre New Installation Change Existing Package Customize Package

Nationwide Installation

Frequently Asked Questions

If we are good, tell your friends.If we are not, tell us.

TV Pack New Installation Change Existing Package

100Mbps Astro Fibre New Installation Change Existing Package

500Mbps Astro Fibre New Installation Change Existing Package

1Gbps Astro Fibre New Installation Change Existing Package

2Gbps Astro Fibre New Installation Change Existing Package

If we are good, tell your friends.
If we are not, tell us.