Sign Up and Install Astro | Sign Up and Install Astro @ Somerset At Thompson

TV Pack New Installation Change Existing Package

Explore our TV Pack which includes a variety of entertainment channels.

New Installation Change Existing Package

❯ ❮

Entertainment Pack

RM49.99 /month
View Channel List

The must-watch local and international content made for everyone in the family.

Entertainment Pack + Kids

RM59.98 /month
View Channel List

The best local & international cartoons & educational entertainment.

Entertainment Pack + Blockbuster

RM59.98 /month
View Channel List

Global movies and series packed with action, drama and big thrills.

Entertainment Pack + News & Documentaries

RM64.98 /month
View Channel List

Latest breaking news & current affairs whilst you discover secrets of the world.

Sports Pack

RM99.99 /month
View Channel List

Witness every major league & live sports events, plus family entertainment.

Epic Pack

RM199.99 /month
View Channel List

The ultimate all-in-one entertainment with movies, sports & a variety of streaming apps.

100Mbps Astro Fibre New Installation Change Existing Package

Good for working from home and streaming. Get connected at 100Mbps and enjoy uninterrupted streaming, gaming, and browsing.

New Installation Change Existing Package

❯ ❮

100Mbps

RM99.00 /month
Without TV Channel

FREE Modem

FREE WiFi-6 Router

Unlimited data

Entertainment Pack + 100Mbps

RM148.99 /month
View Channel List

What is included?

Entertainment Pack

RM49.99

100Mbps Astro Fibre

RM99.00
~~RM99.00~~

Entertainment Pack + Kids + 100Mbps

RM158.98 /month
View Channel List

What is included?

Entertainment Pack + Kids

RM59.98

100Mbps Astro Fibre

RM99.00
~~RM99.00~~

Entertainment Pack + Blockbuster + 100Mbps

RM158.98 /month
View Channel List

What is included?

Entertainment Pack + Blockbuster

RM59.98

100Mbps Astro Fibre

RM99.00
~~RM99.00~~

Entertainment Pack + News & Documentaries + 100Mbps

RM163.98 /month
View Channel List

What is included?

Entertainment Pack + News & Documentaries

RM64.98

100Mbps Astro Fibre

RM99.00
~~RM99.00~~

Sports Pack + 100Mbps

RM198.99 /month
View Channel List

What is included?

Sports Pack

RM99.99

100Mbps Astro Fibre

RM99.00
~~RM99.00~~

Epic Pack + 100Mbps

RM298.99 /month
View Channel List

What is included?

Epic Pack

RM199.99

100Mbps Astro Fibre

RM99.00
~~RM99.00~~

500Mbps Astro Fibre New Installation Change Existing Package

Ideal for small families for 4K streaming & gaming. Get connected at 500Mbps and enjoy fast and stable internet for all your needs.

New Installation Change Existing Package

❯ ❮

500Mbps

RM149.00 /month
Without TV Channel

FREE Modem

FREE WiFi-6 Router

Unlimited data

Entertainment Pack + 500Mbps

RM198.99 /month
View Channel List

What is included?

Entertainment Pack

RM49.99

500Mbps Astro Fibre

RM149.00
~~RM149.00~~

Entertainment Pack + Kids + 500Mbps

RM208.98 /month
View Channel List

What is included?

Entertainment Pack + Kids

RM59.98

500Mbps Astro Fibre

RM149.00
~~RM149.00~~

Entertainment Pack + Blockbuster + 500Mbps

RM208.98 /month
View Channel List

What is included?

Entertainment Pack + Blockbuster

RM59.98

500Mbps Astro Fibre

RM149.00
~~RM149.00~~

Entertainment Pack + News & Documentaries + 500Mbps

RM213.98 /month
View Channel List

What is included?

Entertainment Pack + News & Documentaries

RM64.98

500Mbps Astro Fibre

RM149.00
~~RM149.00~~

Sports Pack + 500Mbps

RM248.99 /month
View Channel List

What is included?

Sports Pack

RM99.99

500Mbps Astro Fibre

RM149.00
~~RM149.00~~

Epic Pack + 500Mbps

RM348.99 /month
View Channel List

What is included?

Epic Pack

RM199.99

500Mbps Astro Fibre

RM149.00
~~RM149.00~~

1Gbps Astro Fibre New Installation Change Existing Package

Perfect for medium-sized families for work and play. Get connected at 1Gbps and experience ultra-fast internet speeds.

New Installation Change Existing Package

❯ ❮

1Gbps

RM229.00 /month
Without TV Channel

FREE Modem

FREE WiFi-7 Router

Unlimited data

Entertainment Pack + 1Gbps

RM278.99 /month
View Channel List

What is included?

Entertainment Pack

RM49.99

1Gbps Astro Fibre

RM229.00
~~RM229.00~~

Entertainment Pack + Kids + 1Gbps

RM288.98 /month
View Channel List

What is included?

Entertainment Pack + Kids

RM59.98

1Gbps Astro Fibre

RM229.00
~~RM229.00~~

Entertainment Pack + Blockbuster + 1Gbps

RM288.98 /month
View Channel List

What is included?

Entertainment Pack + Blockbuster

RM59.98

1Gbps Astro Fibre

RM229.00
~~RM229.00~~

Entertainment Pack + News & Documentaries + 1Gbps

RM293.98 /month
View Channel List

What is included?

Entertainment Pack + News & Documentaries

RM64.98

1Gbps Astro Fibre

RM229.00
~~RM229.00~~

Sports Pack + 1Gbps

RM328.99 /month
View Channel List

What is included?

Sports Pack

RM99.99

1Gbps Astro Fibre

RM229.00
~~RM229.00~~

Epic Pack + 1Gbps

RM428.99 /month
View Channel List

What is included?

Epic Pack

RM199.99

1Gbps Astro Fibre

RM229.00
~~RM229.00~~

2Gbps Astro Fibre New Installation Change Existing Package

Ultimate high-speed internet for everyone and everything. Get connected at 2Gbps and enjoy lightning-fast internet speeds.

New Installation Change Existing Package

❯ ❮

2Gbps

RM319.00 /month
Without TV Channel

FREE Modem

FREE WiFi-7 Router

Unlimited data

Entertainment Pack + 2Gbps

RM368.99 /month
View Channel List

What is included?

Entertainment Pack

RM49.99

2Gbps Astro Fibre

RM319.00
~~RM319.00~~

Entertainment Pack + Kids + 2Gbps

RM378.98 /month
View Channel List

What is included?

Entertainment Pack + Kids

RM59.98

2Gbps Astro Fibre

RM319.00
~~RM319.00~~

Entertainment Pack + Blockbuster + 2Gbps

RM378.98 /month
View Channel List

What is included?

Entertainment Pack + Blockbuster

RM59.98

2Gbps Astro Fibre

RM319.00
~~RM319.00~~

Entertainment Pack + News & Documentaries + 2Gbps

RM383.98 /month
View Channel List

What is included?

Entertainment Pack + News & Documentaries

RM64.98

2Gbps Astro Fibre

RM319.00
~~RM319.00~~

Sports Pack + 2Gbps

RM418.99 /month
View Channel List

What is included?

Sports Pack

RM99.99

2Gbps Astro Fibre

RM319.00
~~RM319.00~~

Epic Pack + 2Gbps

RM518.99 /month
View Channel List

What is included?

Epic Pack

RM199.99

2Gbps Astro Fibre

RM319.00
~~RM319.00~~

Astro Rate Card

Frequently Asked Questions

Find your answers here.

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.

HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.

WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.

HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.

WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.

WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.

CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.

WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.

IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.

CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.

HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.

WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.

WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.

CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.

DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.

CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.

IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.

CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.

WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.

HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.

WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.

CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.

CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.

IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.

IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.

HOW TO REFRESH MY SMARTCARD IN MY ASTRO

Consumer
Business
Corporate
Advertising
Our Brands

WHAT IS ADD BILLING REMINDER TO GOOGLE CALENDAR AND HOW DOES IT HELP

Consumer
Business
Corporate
Advertising
Our Brands

HOW DO I KNOW IF PRIME VIDEO IS INCLUDED IN MY CURRENT ASTRO SUBSCRIPTION

Consumer
Business
Corporate
Advertising
Our Brands

HOW DO I DELETE MY ASTRO ID

Consumer
Business
Corporate
Advertising
Our Brands

WHERE CAN I VIEW MY IQIYI ENTITLEMENT EXPIRY DATE NEXT PAYMENT DETAILS

Consumer
Business
Corporate
Advertising
Our Brands

WHAT IS MULTIROOM SMART TV

Consumer
Business
Corporate
Advertising
Our Brands

I VE ALREADY MADE THE ADVANCE PAYMENT UPON SIGN UP WHAT DO I HAVE TO PAY IN THE FIRST MONTH

Consumer
Business
Corporate
Advertising
Our Brands

HOW MANY DEVICES CAN I USE TO STREAM WETV AT THE SAME TIME

Consumer
Business
Corporate
Advertising
Our Brands

HOW CAN I CHANGE OR RESET MY PASSWORD

Consumer
Business
Corporate
Advertising
Our Brands

IS THERE A 12 MONTH OR 0 MONTH CONTRACT IF I SIGN UP ASTRO BROADBAND

Consumer
Business
Corporate
Advertising
Our Brands

I HAVE PURCHASED THE MULTIROOM SMART TV SUBSCRIPTION HOW DO I SET IT UP

Consumer
Business
Corporate
Advertising
Our Brands

WHY IS NETFLIX INCREASING THEIR SUBSCRIPTION PRICES IN MALAYSIA

Consumer
Business
Corporate
Advertising
Our Brands

I HAVE MORE THAN 1 ASTRO FIBRE SUBSCRIPTION CAN I MANAGE ALL OF MY SUBSCRIPTIONS WITH THE ASTRO FIBRE APP

Consumer
Business
Corporate
Advertising
Our Brands

INTERNET NOT AVAILABLE ASTRO OK MAXIS

Consumer
Business
Corporate
Advertising
Our Brands

CAN I WATCH 4K UHD PROGRAMMES ON THE ULTI BOX

Consumer
Business
Corporate
Advertising
Our Brands

WHAT IS VIDEO ON DEMAND

Consumer
Business
Corporate
Advertising
Our Brands

CAN I STILL SIGN IN TO THE HBO MAX APP USING MY OLD ASTRO LOGIN

Consumer
Business
Corporate
Advertising
Our Brands

ARE THERE ANY SUBTITLES OR DUBBING AVAILABLE FOR THE CONTENT ON VIU

Consumer
Business
Corporate
Advertising
Our Brands

REQUEST E INVOICE

Consumer
Business
Corporate
Advertising
Our Brands

WHAT IS THE WARRANTY ON THE ULTRA ULTI PLUG PLAY BOX

Consumer
Business
Corporate
Advertising
Our Brands

IF A CUSTOMER HAS FEW ACCOUNTS WITH ASTRO CAN THEY CHOOSE TO RECEIVE E BILL OR SMS BILL FOR ONLY ONE ACCOUNT AND THE OTHERS REMAIN IN PAPER BILL

Consumer
Business
Corporate
Advertising
Our Brands

HOW LONG DOES PAYMENT VIA REAL TIME PAYMENT CHANNELS TAKE TO BE POSTED

Consumer
Business
Corporate
Advertising
Our Brands

I HAVE THE ASTRO FIBRE ROUTER AND MODEM TO RETURN HOWEVER THE CABLE S THAT COME WITH THEM ARE DAMAGED LOST WILL THERE BE ANY PENALTY FEES

Consumer
Business
Corporate
Advertising
Our Brands

WILL I NEED TO VERIFY MY ASTRO ID EVERYTIME I LOG IN

Consumer
Business
Corporate
Advertising
Our Brands

HOW DO I REGISTER FOR SECUREGO

Consumer
Business
Corporate
Advertising
Our Brands

CAN I REGISTER FOR SECUREGO ON TWO DIFFERENT DEVICES

Consumer
Business
Corporate
Advertising
Our Brands

HOW DO I TURN ON RESTRICTIONS FOR MINORS

Consumer
Business
Corporate
Advertising
Our Brands

WHERE IS ASTRO GO AVAILABLE IN

Consumer
Business
Corporate
Advertising
Our Brands

WHAT IS THE DIFFERENCE BETWEEN TRANSFER OF EQUIPMENT OWNERSHIP MERGE OF EQUIPMENT AND SPLIT OF EQUIPMENT

Consumer
Business
Corporate
Advertising
Our Brands

HOW DO I USE SECUREGO TO AUTHORISE TRANSACTIONS AND IS THERE A TIME LIMIT

Consumer
Business
Corporate
Advertising
Our Brands

I HAVE ISSUES SECURING MY ASTRO ID LINKING MY ASTRO ID TO ASTRO ACCOUNT WHAT SHOULD I DO

Consumer
Business
Corporate
Advertising
Our Brands

I AM A NEW EXISTING ASTRO BROADBAND WITH MAXIS ALLO CUSTOMER CAN I ACCESS THE ASTRO FIBRE APP

Consumer
Business
Corporate
Advertising
Our Brands

MAXIS KAON ROUTER

Consumer
Business
Corporate
Advertising
Our Brands

HOW CAN ASTRO CUSTOMERS ENJOY ZEE5

Consumer
Business
Corporate
Advertising
Our Brands

WHAT IS THE ASTRO FIBRE APP

Consumer
Business
Corporate
Advertising
Our Brands

HOW CAN I BENEFIT FROM BAND STEERING FEATURE BEING ENABLED

Consumer
Business
Corporate
Advertising
Our Brands

WHY SHOULD I SUBSCRIBE TO DISNEY WITH ASTRO INSTEAD OF GOING DIRECTLY ON THE APP

Consumer
Business
Corporate
Advertising
Our Brands

CAN I REQUEST A TECHNICIAN TO VISIT IF I M UNABLE TO RESOLVE MY TECHNICAL ISSUE WILL THERE BE ANY CHARGES

Consumer
Business
Corporate
Advertising
Our Brands

WILL I RECEIVE A NOTIFICATION IF MY E INVOICING REQUEST IS UNSUCCESSFUL

Consumer
Business
Corporate
Advertising
Our Brands

I AM A MOVIES ASTRO ONE EPIC PACK CUSTOMER DO I GET TO ACCESS THE PRIME VIDEO APP ON ASTRO

Consumer
Business
Corporate
Advertising
Our Brands

I AM CURRENTLY SUBSCRIBED TO ASTRO FIBRE STANDALONE IF I UPGRADE MY PACKAGE TO ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE WILL THERE BE ANY IMPACT ON SERVICE TAX

Consumer
Business
Corporate
Advertising
Our Brands

UNABLE TO BROWSE OR ACCESS CERTAIN WEBSITE MAXIS

Consumer
Business
Corporate
Advertising
Our Brands

WHAT IS THE NEW USER INTERFACE ON THE ULTI BOX

Consumer
Business
Corporate
Advertising
Our Brands

WHY WAS THE NEW 6 SERVICE TAX RATE USED FOR THE PRORATED ADJUSTMENT ON MY NEW BILL AFTER UPGRADING TO ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE INSTEAD OF THE OLD 8 RATE

Consumer
Business
Corporate
Advertising
Our Brands

HOW DO I REDEEM MY REWARDS

Consumer
Business
Corporate
Advertising
Our Brands

HOW TO RECOVER MY PRIME VIDEO LOGIN EMAIL AND PASSWORD

Consumer
Business
Corporate
Advertising
Our Brands

CAN I STREAM ON MORE THAN ONE DEVICE AT THE SAME TIME

Consumer
Business
Corporate
Advertising
Our Brands

HOW DO I MANAGE MY MULTIROOM SMART TV SUBSCRIPTION

Consumer
Business
Corporate
Advertising
Our Brands

WHERE CAN I ACCESS THE TVBANYWHERE APP

Consumer
Business
Corporate
Advertising
Our Brands

WHEN IS THIS SERVICE AVAILABLE ON ASTRO

Consumer
Business
Corporate
Advertising
Our Brands

Step-1	Step-2	Step-3
Choose a plan & sign-up online.	Sit back & wait for installation.	Enjoy your new Astro / Broadband!

Sign Up and Install Astro | Sign Up and Install Astro @ Somerset At Thompson.

Now you can enjoy amazing new Astro TV packs.

So Easy to you in 3 steps

Step-1

Step-2

Step-3

Choose a plan & sign-up online.

Sit back & wait for installation.

Enjoy your new Astro / Broadband!

TV Pack New Installation Change Existing Package

100Mbps Astro Fibre New Installation Change Existing Package

500Mbps Astro Fibre New Installation Change Existing Package

1Gbps Astro Fibre New Installation Change Existing Package

2Gbps Astro Fibre New Installation Change Existing Package

Frequently Asked Questions

If we are good, tell your friends.
If we are not, tell us.

Sign Up and Install Astro | Sign Up and Install Astro @ Somerset At Thompson.

Now you can enjoy amazing new Astro TV packs.

So Easy to you in 3 steps

Step-1

Step-2

Step-3

Choose a plan & sign-up online.

Sit back & wait for installation.

Enjoy your new Astro / Broadband!

TV Pack New Installation Change Existing Package Customize Package

100Mbps Astro Fibre New Installation Change Existing Package Customize Package

500Mbps Astro Fibre New Installation Change Existing Package Customize Package

1Gbps Astro Fibre New Installation Change Existing Package Customize Package

2Gbps Astro Fibre New Installation Change Existing Package Customize Package

Nationwide Installation

Frequently Asked Questions

If we are good, tell your friends.If we are not, tell us.

TV Pack New Installation Change Existing Package

100Mbps Astro Fibre New Installation Change Existing Package

500Mbps Astro Fibre New Installation Change Existing Package

1Gbps Astro Fibre New Installation Change Existing Package

2Gbps Astro Fibre New Installation Change Existing Package

If we are good, tell your friends.
If we are not, tell us.