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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WHY IS THERE A REQUIREMENT TO ENTER A 10 DIGIT ACCOUNT NUMBER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UPDATE PROFILE NAME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I BENEFIT FROM BAND STEERING FEATURE BEING ENABLED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UNABLE TO PLAY VIDEO HDCP FAILED ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CANCEL MY SIMPLY SOUTH SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I REGISTER MORE THAN ONE CREDIT DEBIT CARD WITH ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I GET ADDITIONAL MOVIES WITH VIDEO ON DEMAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I NEED TO RESCHEDULE THE APPOINTMENT WITH THE COURIER AGENT HOW DO I PROCEED TO REQUEST FOR THE CHANGE OF APPOINTMENT DATE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I RECYCLE OTHER ASTRO EQUIPMENT 1

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY IS THE OPTION TO RECONNECT UNAVAILABLE IN THE IVR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I FIND MY ACCOUNT NUMBER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS TO MY NETFLIX ACCOUNT IF I MOVE TO A NEW ADDRESS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I GET AN ULTRA ULTI BOX WITH ASTRO BROADBAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I DOWNLOAD THE TVBANYWHERE APP ON MY MOBILE PHONE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I VIEW MY LATEST TAX INVOICE BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SPLIT WIFI TO 2 4GHZ AND 5GHZ

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE MENU LANGUAGE ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED 8 SERVICE TAX ON THE RECONNECTION FEE IF THE EXECUTION WAS DONE BEFORE THE 1ST MARCH 2024 BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY DOES ASTRO RECOMMEND THIS FEATURE TO BE DISABLED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ASTRO FIBRE SKYWORTH RG21

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS TVBANYWHERE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SHOULD I DO IF I HAVE FORGOTTEN MY PASSWORD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I WATCH 4K UHD PROGRAMMES ON THE ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS A WETV VIP SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I ACCESS VIU VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAXIS KAON ROUTER WIFI CHANNEL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I KNOW WHICH CONTENT PLAYS IN WHICH NEW CHANNEL LIST SINCE THE CHANNELS HAVE BEEN RENAMED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS CHANGING FOR DISNEY CUSTOMERS STARTING 7 OCTOBER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY DEVICES CAN I USE TO STREAM PRIME VIDEO AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I RECEIVE THE PLUG PLAY BOX AND ASTRO SIM CARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE AN OPTION TO WITHDRAW FROM E INVOICING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERROR MESSAGE CODE IS TOO SHORT INCORRECT CODE PLEASE TRY AGAIN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PLEASE ENSURE THAT YOUR ASTRO SMART CARD IS FULLY INSERTED S1 HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE AN 8 SERVICE TAX FOR PAPER BILLING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I GET A REBATE FOR THE CHANNELS I M UNABLE TO WATCH WITH THE PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE WARRANTY ON THE ULTRA ULTI PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 009 YOU ARE NOT SUBSCRIBED TO THIS CONTENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UPDATE EMAIL ADDRESS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS MULTIROOM SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SELF SERVICE TRANSACTIONS CAN BE PERFORMED OVER THE PHONE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM NOT AN ASTRO CUSTOMER CAN I SUBSCRIBE TO DISNEY WITH ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


NO AUDIO HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF I CANCEL MY ASTRO X3 SUBSCRIPTION MID MONTH WHILE STILL IN CONTRACT WILL I RECEIVE A REFUND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACCESS ZEE5 ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CHANGE MY NETFLIX PLAN OR ACCOUNT INFORMATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


BOX NO POWER ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO RETURN NON ULTRA BOX OR ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I RECEIVE 2 MONTHS ACCESS IF I ACTIVATE A WEEK BEFORE 23 JUNE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL ASTRO ADD MORE DROP OFF LOCATIONS WITH OTHER COURIER PARTNERS IN THE FUTURE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL OPTING FOR E INVOICING CHANGE HOW I RECEIVE MY MONTHLY BILLS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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