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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


HOW DO I BROWSE FOR SHOWTIMES BY CHANNELS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UPDATE SATELLITE FREQUENCY HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THIS ASTRO ID VERIFICATION ACTIVITY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 009 YOU ARE NOT SUBSCRIBED TO THIS CONTENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THERE ANY EXEMPTIONS FOR THE PAPER BILL CHARGE I E CUSTOMER WITH DISABILITIES CUSTOMERS HAVING DIFFICULTIES ACCESSING ELECTRONIC STATEMENTS SENIOR CITIZENS AGE 60 ABOVE ETC

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO ALL OF MY TRANSACTIONS REQUIRE SECUREGO AUTHORISATIONS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THERE AUTO RENEWALS FOR THE NETFLIX 24 MONTHS ALA CARTE PLANS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CHECK MY ACCOUNT BALANCE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY SHOULD I SUBSCRIBE TO DISNEY WITH ASTRO INSTEAD OF GOING DIRECTLY ON THE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE ANY OF THE PURCHASES ON THE ASTRO SMART TV APP SUBJECTED TO THE 8 GOVT TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I WOULD LIKE TO SUBSCRIBE TO IQIYI WITH ASTRO MUST I SUBSCRIBE TO THE NEW PACKS TO BE ABLE TO ADD ON IQIYI TO MY SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHEN WILL AUTO DEBIT PAYMENT BE DEBITED FROM MY ISSUING BANK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL MY CREDIT CARD BE ACCEPTED FOR PAYMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SLOW INTERNET CONNECTION ASTRO FIBRE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE ANY OF THE PURCHASES ON MULTIROOM SMART TV SUBJECTED TO THE 8 GOVT TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN SOMEONE ELSE MAKE THE ADVANCE PAYMENT ON MY BEHALF

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ENABLING BAND STEERING HUAWEI K562E

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE ACTIVATED MY PRIME VIDEO ACCESS WITH ASTRO HOW DO I LOG IN AND WATCH PRIME VIDEO ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I USE MY ACCOUNT NUMBER FOR

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE SUBTITLES OR DUBBING AVAILABLE FOR THE CONTENT ON BEIN SPORTS CONNECT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I STREAM ON MORE THAN ONE DEVICE AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I ACCESS THE TVBANYWHERE APP OUTSIDE OF MALAYSIA

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


AM I STILL ENTITLED FOR MULTIROOM DISCOUNT IF I WOULD LIKE TO TRANSFER OF EQUIPMENT OWNERSHIP SPLIT OF EQUIPMENT OF MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IF A CUSTOMER HAS FEW ACCOUNTS WITH ASTRO CAN THEY CHOOSE TO RECEIVE E BILL OR SMS BILL FOR ONLY ONE ACCOUNT AND THE OTHERS REMAIN IN PAPER BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I REGISTER FOR AN ASTRO ID

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM A CUSTOMER WITH ULTRA ULTI BOX DO I GET 2 MONTHS OF ACCESS TO PRIME VIDEO AT NO ADDITIONAL CHARGE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I GET PVR BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 002 REACHED THE MAXIMUM NUMBER OF SIMULTANEOUS VIDEO STREAMS ACROSS DEVICES FOR ONE ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS HBO MAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WITH THE LAUNCH OF THE NEW ASTRO X3 WILL THERE BE ANY CHANGES TO MY CURRENT ASTRO SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT PLANS ARE AVAILABLE FOR THE TVBANYWHERE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS A ZEE5 PREMIUM SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY I WAS CHARGED WITH EARLY TERMINATION FEE ETF

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENED TO THE WIFI SSID WHEN BAND STEERING IS DISABLED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS TO MY AMAZON PRIME ACCOUNT AFTER THE 2 MONTHS ACCESS TO PRIME VIDEO AT NO ADDITIONAL COST EXPIRES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE AN OPTION FOR DOLBY AUDIO FOR DISNEY ON THE ULTRA OR ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO MAKE A PURCHASE ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I USE THE ASTRO FIBRE APP TO MANAGE MY ACCOUNT E G BILL PAYMENT REDEEM EXCLUSIVE REWARDS ETC

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ADD NEW PROFILE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN YOU TELL ME MORE ABOUT ASTRO X3 S NO CONTRACT OPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHEN WILL THE NEW CHANNELS BE AVAILABLE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHICH FEATURES ARE NOT AVAILABLE IN THE NEW MY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS TO MY NETFLIX ACCOUNT IF I MOVE TO A NEW ADDRESS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE TWO ASTRO IDS WHICH ONE DO I USE TO LOG IN TO THE ASTRO FIBRE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE MENU LANGUAGE ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ACCESS NETFLIX ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE MINIMUM SPECIFICATIONS OF DEVICES LAPTOP AND MOBILE PHONE THAT I SHOULD USE TO ENJOY 500 AND 800MBPS SPEED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN ANYONE LINK THEIR ASTRO ID WITH MY ASTRO ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY ACCOUNT IS DISCONNECTED HOW DO I RECONNECT MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE AUDIO LANGUAGE ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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