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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WILL MY PERSONAL INFORMATION BE PROTECTED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I TRIED TO WATCH CH549 LOVE NATURE 4K CH805 ASTRO SPORTS UHD BUT AN ERROR MESSAGE APPEARED WHAT DOES THIS MEAN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CANCEL MY SIMPLY SOUTH SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I WANT TO UNSUBSCRIBE FROM THE MULTIROOM ASTRO BOX WILL THERE BE ANY PENALTY FOR THIS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I SIGNED UP FOR THE ENTERTAINMENT PLUS MOVIES PLUS SPORTS PLUS PACK THAT INCLUDES NETFLIX HOW DO I ACTIVATE MY NETFLIX ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UNABLE TO FIND ASTRO SMART TV APP IN STORE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE PAPER BILL CHARGE AND WHO WILL BE CHARGED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO IS ELIGIBLE TO REGISTER AND CANCEL THE AUTO DEBIT FACILITY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I REPORT POTENTIAL COPYRIGHT INFRINGEMENT OF ASTRO CONTENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I PRESSED SKIP AND LAUNCH PRIME VIDEO ON MY ULTRA ULTI BOX BUT IT REDIRECTED ME TO THE SUBSCRIBE TO PRIME VIDEO PAGE WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL THERE BE AN ON DEMAND LIBRARY FOR THE NEW CHANNELS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE AN OPTION TO WITHDRAW FROM E INVOICING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS WHEN I CHANGE TIER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO DOWNLOAD SHOWS ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I RECEIVE 2 MONTHS ACCESS IF I ACTIVATE A WEEK BEFORE 23 JUNE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SERVICE CURRENTLY NOT AVAILABLE SCNA ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I REQUEST FOR TRANSFER OF EQUIPMENT OWNERSHIP MERGE OF EQUIPMENT SPLIT OF EQUIPMENT IF I HAVE AN OUTSTANDING BALANCE IN MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UPDATE EMAIL ADDRESS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I M HAVING TROUBLE WATCHING MY FAVOURITE SHOWS LIVE ON THE SUN NXT APP I CAN SEE OTHER PROGRAMS FROM THE SAME CHANNEL BUT NOT THIS SPECIFIC ONE CAN YOU HELP ME UNDERSTAND WHY AND HOW TO FIX THIS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SERVICE CURRENTLY NOT AVAILABLE SCNA HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ROUTER NO POWER ALLO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I CHANGE OR RESET MY PASSWORD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM A NEW ASTRO FIBRE CUSTOMER WITH THE RG21 ROUTER HOW DO I SET UP THE APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I WANT TO SWITCH MY ASIAN FAVOURITES SELECTION TO VIU PREMIUM WHAT HAPPENS TO MY EXISTING SELECTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT SHOULD I HAVE READY BEFORE PERFORMING THE EKYC VERIFICATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I GET THE ULTRA ULTI PLUG PLAY BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PVR FUNCTIONALITY NOT AVAILABLE HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THERE ANY SUBTITLES OR DUBBING AVAILABLE FOR THE CONTENT ON ZEE5

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE FORGOTTEN MY PASSWORD WHAT SHOULD I DO NOW

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SET TV TO SYNC TO ASTRO REMOTE CONTROL ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


LNB SETUP ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY PROFILES CAN I CREATE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHEN IS THE 8 SERVICE TAX EFFECTIVE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I FIND THE ASTRO SMART TV APP ON MY SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 002 REACHED THE MAXIMUM NUMBER OF SIMULTANEOUS VIDEO STREAMS ACROSS DEVICES FOR ONE ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL E INVOICE BE MANDATORY FOR ALL CUSTOMERS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN CUSTOMERS WITHOUT AN ULTRA ULTI BOX ENJOY THE SUN NXT APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY DO I NEED TO MAKE A ONE MONTH ADVANCE PAYMENT WHEN I SIGN UP FOR AN ASTRO TV PACK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT WILL HAPPEN TO MY ASTRO SUPERSPORT CHANNELS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


VIEW STB DIAGNOSTICS ADVANCED DIAGNOSTICS ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SET PARENTAL CONTROL ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE ABLE TO ACCESS NETFLIX ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED AN EARLY TERMINATION FEE IF I TERMINATE MY EXISTING ASTRO PLAN NON ASTRO X3 FOR THE ASTRO X3 PLAN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO SUBSCRIBE TO THE SUN NXT APP VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I HAVE TO PRINT OR FILL IN ANY FORMS BEFORE HANDING MY ULTRA BOX OR ULTI BOX TO THE APPOINTED COURIER AGENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT WILL HAPPEN TO MY NETFLIX ACCOUNT IF I CANCEL MY ASTRO SERVICE OR CHANGE MY ASTRO PACKAGE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


REFRESH SIGNAL OF YOUR ASTRO BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE ITEMS THAT I NEED TO RETURN TO ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED 8 SERVICE TAX ON THE RECONNECTION FEE IF THE EXECUTION WAS DONE BEFORE THE 1ST MARCH 2024 BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT DO I DO IF I STILL RECEIVE WHATSAPP PAYMENT REMINDERS EVEN THOUGH I HAVE ALREADY MADE PAYMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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