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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


HOW DO I ACCESS WETV VIP ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY REGISTERED DEVICE VS CONCURRENT VIEWING ALLOWED ON HBO MAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE MENU LANGUAGE ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


REQUEST E INVOICE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE TERMS AND CONDITIONS OF PAYMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ENJOY SUN NXT APP ON THE ULTRA OR ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UNABLE TO BROWSE OR ACCESS CERTAIN WEBSITE ASTRO FIBRE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY SUBSCRIBED TO ASTRO FIBRE STANDALONE IF I UPGRADE MY PACKAGE TO ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE WILL THERE BE ANY IMPACT ON SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE VIDEO RESOLUTION SETTINGS ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


YOU HAVE INSERTED THE WRONG SMART CARD PLEASE INSERT THE CORRECT SMART CARD S14 HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I FORGOT MY ASTRO ID WHAT DO I DO NOW

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


FOLLOW THE STEPS BELOW TO PAIR THE MOBILE APP WITH YOUR TV SCREENON THE ASTRO ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I RESCHEDULE THE TECHNICAL VISIT APPOINTMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE OTHER BILL DELIVERY METHODS AVAILABLE THAT I CAN SWITCH TO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WE APOLOGISE FOR THE SERVICE INTERRUPTION CA 6

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAXIS TECHNICOLOR ROUTER WIFI CHANNEL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS THERE AN 8 SERVICE TAX FOR PAPER BILLING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE SUBTITLES LANGUAGE ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I NEED TO RETURN NON ULTRA BOX OR ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


IS IT POSSIBLE TO REQUEST E INVOICING FOR MY PAST BILLS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I WATCH DISNEY THROUGH ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I NEED TO VERIFY MY ASTRO ID EVERYTIME I LOG IN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY PAYMENT IS SUCCESSFUL BUT I HAVE WAITED MORE THAN FIVE 5 MINUTES AND IT IS NOT REFLECTING IN MY ASTRO WHAT SHOULD I DO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I SIGNED UP FOR THE ENTERTAINMENT PLUS MOVIES PLUS SPORTS PLUS PACK THAT INCLUDES NETFLIX HOW DO I ACTIVATE MY NETFLIX ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY DO I NEED TO RETURN THE ULTRA BOX OR ULTI BOX AND THE SIM CARD

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THERE ANY EXTRA CHARGES TO MY CREDIT CARD WHEN MAKING PAYMENTS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM ALREADY SUBSCRIBED TO EPIC MOVIE PACKS BUT I AM BEING REDIRECTED TO SUBSCRIBE TO PRIME VIDEO PAGE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE TIMELINE FOR MY REFUND AMOUNT TO BE REMITTED INTO MY BANK ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


BESIDES MY ASTRO BOX WHAT OTHER ITEMS DO I NEED TO RETURN TO ASTRO AFTER SERVICE TERMINATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I DO IF I STILL GET ERROR VERIFICATION FAILED AFTER A FEW ATTEMPTS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS KIDS FRIENDLY PROFILE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHECK FUTURE RECORDING HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS A WETV VIP SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN I EASILY ACCESS THE APPS RAIL VIA MY REMOTE CONTROL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE CHECK THE RESOLUTION SETTING HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I VIEW ALL MY BILL STATEMENTS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF I DO NOT RECEIVE ANY SECUREGO NOTIFICATION ALERT TO AUTHORISE TRANSACTIONS OR IF MY PHONE FREEZES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAXIS KAON ROUTER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHECK SMART CARD STATUS FROM STB DIAGNOSTICS HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PVR FUNCTIONALITY NOT AVAILABLE HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I REGISTER FOR SECUREGO ON TWO DIFFERENT DEVICES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY USING A SONY TV MODEL THAT DOES NOT SUPPORT 4K UHD CAN I STILL WATCH THESE CHANNELS IN LOWER RESOLUTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE ASTRO X3 PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO BUY ASTRO FIRST MOVIES ON MY ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


BOX NOT RESPONDING TO REMOTE CONTROL HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I REQUEST FOR TRANSFER OF EQUIPMENT OWNERSHIP MERGE OF EQUIPMENT SPLIT OF EQUIPMENT IF I HAVE AN OUTSTANDING BALANCE IN MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I ALREADY HAVE A WETV SUBSCRIPTION WHAT WILL HAPPEN IF I USE THE SAME MOBILE NUMBER TO SUBSCRIBE TO WETV VIP VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I ACCESS VIU VIA ASTRO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW MANY DEVICES CAN I USE TO STREAM PRIME VIDEO AT THE SAME TIME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I WATCH CHANNELS SHOWS USING MY ASTRO APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


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