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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


REQUEST FOR RELOCATION

  • Consumer
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I AM AN EXISTING ASTRO BROADBAND CUSTOMER CAN I SIGN UP FOR THE NEW PACKS

  • Consumer
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UPDATE MOBILE NUMBER

  • Consumer
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CAN I REQUEST TO TRANSFER THE CREDIT BALANCE INTO OTHER ASTRO ACCOUNT

  • Consumer
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HOW MUCH DOES A WETV VIP SUBSCRIPTION VIA ASTRO COST

  • Consumer
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WHAT IS THE STORAGE REQUIREMENT FOR CONTENT DOWNLOADING

  • Consumer
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ERROR MESSAGE MAX REGISTERED DEVICES REACHED REGISTERED DEVICE FULL

  • Consumer
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I AM CURRENTLY SUBSCRIBED TO THE ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE WILL I BE CHARGED 6 SERVICE TAX FOR ASTRO TV SMARTCARD SIM CARD REPLACEMENT

  • Consumer
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PLEASE INSERT THE CORRECT ASTRO SIM CARD WITH THE ARROW FACING DOWN CA 2

  • Consumer
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I HAVE SUFFICIENT FUNDS IN MY ACCOUNT WHY IS MY DEBIT CARD PAYMENT UNSUCCESSFUL

  • Consumer
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I AM CURRENTLY ON THE OLD MULTIROOM PRICING WILL I BE AUTOMATICALLY SWITCHED TO THE NEW PRICING

  • Consumer
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HOW ARE CANCELLATION FEE CALCULATED

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MY PAYMENT IS SUCCESSFUL BUT I HAVE WAITED MORE THAN FIVE 5 MINUTES AND IT IS NOT REFLECTING IN MY ASTRO WHAT SHOULD I DO

  • Consumer
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HOW CAN I GET COMPLIMENTARY ACCESS TO THE SUN NXT LITE APP

  • Consumer
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PIXELATION OR DISTORTION PICTURE ULTRA BOX ULTI BOX

  • Consumer
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WHAT IS ADD BILLING REMINDER TO GOOGLE CALENDAR AND HOW DOES IT HELP

  • Consumer
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TEST SATELLITE FREQUENCY ULTRA AND ULTI BOX

  • Consumer
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WILL I BE CHARGED 8 SERVICE TAX ON THE RECONNECTION FEE IF THE EXECUTION WAS DONE BEFORE THE 1ST MARCH 2024 BILL

  • Consumer
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BOX NO POWER ULTRA ULTI BOX

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WHAT IS ASTRO MULTIROOM

  • Consumer
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WHAT DEVICES CAN BENEFIT FROM THE INCREASE IN SIMULTANEOUS VIEWING PROVIDED BY ASTRO GO PLUS

  • Consumer
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ERR 701 ISSUES LAUNCHING OR LOADING THE APP

  • Consumer
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I UPGRADED MY ASTRO PACKAGE RECONNECTED MY ASTRO SERVICE BEFORE 1ST MARCH 2024 WILL I BE CHARGED 8 SERVICE TAX

  • Consumer
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WHY CAN T I GET MAXIMUM SPEED BASED ON MY SUBSCRIPTION PACKAGE 500 800MBPS ON MY LAPTOP MOBILE PHONE

  • Consumer
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I AM SUBSCRIBING TO ASTRO FIBRE BUNDLE WHAT IS THE TAX CHARGED TO THE SERVICES

  • Consumer
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DO I HAVE TO PACK MY EQUIPMENT BEFORE HANDING IT OVER TO THE COURIER AGENT INSTALLER

  • Consumer
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WHY DOES ASTRO RECOMMEND THIS FEATURE TO BE DISABLED

  • Consumer
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HOW DO I KNOW IF MY NEW PACK INCLUDES NETFLIX

  • Consumer
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I DO NOT REMEMBER MY USERNAME EMAIL ADDRESS OR MOBILE NUMBER HOW DO I LOG IN

  • Consumer
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WHAT CHANGES ARE BEING MADE TO MY MOVIES PACK OR ASTRO ONE EPIC PACK

  • Consumer
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I HAVE NOT ACTIVATED MY DISNEY ACCESS WILL I STILL BE CHARGED

  • Consumer
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WHAT HAPPENS IF I DO NOT RETURN ASTRO EQUIPMENT

  • Consumer
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UPDATE PROFILE PICTURE

  • Consumer
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RUN NETWORK DIAGNOSTICS ULTRA BOX ULTI BOX

  • Consumer
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HOW LONG DO I HAVE TO WAIT UNTIL THESE STREAMING APPS ARE AVAILABLE ON ASTRO

  • Consumer
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ERR 601 ERR 1409 PLAYBACK OF LINEAR CHANNELS VOD FROM EXTERNAL DEVICE CASTING MIRROR

  • Consumer
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HOW CAN I CHANGE OR RESET MY PASSWORD

  • Consumer
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IS IT POSSIBLE TO REQUEST E INVOICING FOR MY PAST BILLS

  • Consumer
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I WOULD LIKE TO SUBSCRIBE TO IQIYI WITH ASTRO MUST I SUBSCRIBE TO THE NEW PACKS TO BE ABLE TO ADD ON IQIYI TO MY SUBSCRIPTION

  • Consumer
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HOW DO I UNLOCK A LOCKED USER ACCOUNT

  • Consumer
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ERR 204 REGISTERED DEVICE COUNT REACHED TO MAXIMUM NUMBER

  • Consumer
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ARE THERE ANY SUBTITLES OR DUBBING AVAILABLE FOR THE CONTENT ON ZEE5

  • Consumer
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IF I SWITCH MY DISNEY SUBSCRIPTION TO ASTRO WILL I LOSE MY VIEWING DATA EG WATCH HISTORY WATCHLIST

  • Consumer
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CAN CUSTOMERS REQUEST TO HAVE BOTH THE PAPER BILL AND E BILL AT THE SAME TIME

  • Consumer
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MODEM NO POWER ASTRO FIBRE

  • Consumer
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YOU HAVE INSERTED THE WRONG SMART CARD PLEASE INSERT THE CORRECT SMART CARD S14 HD ENABLED BOX

  • Consumer
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IS THERE ANY ADDITIONAL CHARGES TO TERMINATE MY SERVICE

  • Consumer
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WHAT IS THE NEW USER INTERFACE ON THE ULTRA BOX

  • Consumer
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REFRESH BOX SETTING CLEAR NVRAM HD ENABLED BOX

  • Consumer
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THIS CHANNEL IS NOT INCLUDED IN YOUR SUBSCRIPTION TCINIIYS HD ENABLED BOX

  • Consumer
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