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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WILL ASTRO AUTOMATICALLY MIGRATE EXISTING ASTRO CUSTOMERS TO THE ASTRO X3 PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHERE CAN I UPDATE MY CONTACT DETAILS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE TERMINATED THE MESH WIFI SUBSCRIPTION BUT I VE FAILED TO RETURN THE DEVICE IS THERE A PENALTY FEE APPLIES

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT CAN I DO IF I STILL GET ERROR VERIFICATION FAILED AFTER A FEW ATTEMPTS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS CHANGING FOR DISNEY CUSTOMERS STARTING 7 OCTOBER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


REFRESH SIGNAL OF YOUR ASTRO BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT INTERNET SPEEDS DO I NEED TO STREAM VIDEO ON DEMAND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I USE SECUREGO TO AUTHORISE TRANSACTIONS AND IS THERE A TIME LIMIT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE NEW USER INTERFACE ON ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE BILLED TWICE WHEN I MOVE TO THE NEW DISNEY APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ANY DOCUMENT REQUIRED FOR REFUND

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE NOT ACTIVATED MY DISNEY ACCESS WILL I STILL BE CHARGED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IF I CANT REMEMBER THE EMAIL ADDRESS OR MOBILE NUMBER LINKED TO MY DISNEY ACCOUNT

  • Consumer
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  • Our Brands


CHANGE MENU LANGUAGE AND SUBTITLES HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHANGE AUTO STANDBY SETTING HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


REMOVE CHANNEL FROM FAVOURITE LIST ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL ASTRO SEND PAYMENT REMINDERS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO CLOUD RECORDING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I HAVE DECIDED TO CANCEL MY MULTIROOM SMART TV SUBSCRIPTION A FEW DAYS AFTER SIGNING UP WILL MY SUBSCRIPTION FEE BE PRORATED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN ANOTHER PERSON REGISTER THEIR CREDIT CARD TO MY ACCOUNT S AUTO DEBIT FACILITY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 1300 ERR 014 A PROBLEM OCCURRED DURING PLAYBACK

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY MY BROADBAND ACCOUNT IS BEING TERMINATED WITHOUT ANY REQUEST FROM ME

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MAXIS KAON ROUTER

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DO I HAVE TO PAY EXTRA TO USE ASTRO GO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHY AM I BEING CHARGED A FEE AS I M INSTALLING IT ON MY OWN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I ADD AN EXISTING HBO MAX ACCOUNT TO MY ASTRO BILL

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I FIND THE ASTRO SMART TV APP ON MY SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT WILL I GET WHEN I SUBSCRIBE TO THE HBO MAX APP AS AN ADD ON VIA ASTRO AFTER 1 MARCH 2026

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CHECK IP DIAGNOSTICS HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


UPDATE PROFILE PICTURE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I KNOW IF MY SUBSCRIPTION IS ENTITLED TO THESE NEW CHANNELS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CHECK MY CONTRACT INFORMATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I AM CURRENTLY SUBSCRIBED TO ASTRO FIBRE STANDALONE IF I UPGRADE MY PACKAGE TO ASTRO BROADBAND BUNDLE ASTRO FIBRE BUNDLE WILL THERE BE ANY IMPACT ON SERVICE TAX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW TO TERMINATE MY ASTRO ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


SET HDMI AUDIO ULTRA BOX ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I NEED TO TAKE A NEW CONTRACT AFTER MOVING

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I DOWNLOAD THE TVBANYWHERE APP ON MY MOBILE PHONE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT ARE THE RECOMMENDED BROWSERS TO PERFORM EKYC

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I REMEMBER HAVING AN ASTRO ID BUT WHEN I TRIED TO RETRIEVE MY ASTRO ID OR RESET MY PASSWORD MY ACCOUNT CANNOT BE FOUND WHAT DO I DO NOW

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


MY ACCOUNT IS DISCONNECTED HOW DO I RECONNECT MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


TEST SATELLITE FREQUENCY HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHO CAN I CONTACT FOR MORE INFORMATION ON THE E INVOICING IMPLEMENTATION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT LANGUAGE OPTIONS ARE AVAILABLE ON THE SUN NXT APP

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DOES THE IQIYI PRICE CHANGES ON 21ST MARCH 2025 EFFECT ASTRO CUSTOMERS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PAY BILL CARD PAYMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


DOES WATCHING ON THE ASTRO SMART TV APP UTILISE ONE 1 OF MY ASTRO GO CONCURRENCY

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


REQUEST E INVOICE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT HAPPENS IF I DO NOT RETURN ASTRO EQUIPMENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I WANT TO SWITCH MY ASIAN FAVOURITES SELECTION TO VIU PREMIUM WHAT HAPPENS TO MY EXISTING SELECTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I REGISTER FOR AN ASTRO ID ON SUN NXT

  • Consumer
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