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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


I AM UNABLE TO LOG IN TO DISNEY ON MY ASTRO ULTRA OR ULTI BOX WHAT SHOULD I DO

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I HAVE THE ASIAN FAVOURITES SELECTION UNDER MY SUBSCRIPTION HOW DO I SWITCH TO VIU PREMIUM

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WHEN WILL THE PRICE CHANGE FOR NETFLIX TAKE EFFECT

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HOW DO I KNOW IF I AM BEING CHARGED FOR THE BOX FEE

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I HAVE SIGNED UP FOR TWO 2 OR MORE MAIN ASTRO SUBSCRIPTIONS BUNDLED WITH NETFLIX WILL I BE ENTITLED FOR MULTIPLE NETFLIX SUBSCRIPTIONS

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CAN I GET AN ULTRA ULTI BOX WITH ASTRO BROADBAND

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DO I HAVE TO PAY AN INSTALLATION FEE FOR THE PLUG PLAY BOX

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WHAT ARE THE CHARGES FOR CUSTOMERS WHO ARE ON MULTI FREQUENCY E G EVERY 3 MONTHS EVERY 6 MONTHS ETC

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I HAVE CREDIT BALANCE IN MY ACCOUNT HOW DO I GET MY REFUND

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I DIDN T RECEIVE ANY SMS NOTIFICATION ON THE ASTRO BOX SMART CARD SIM CARD RETRIEVAL REQUEST

  • Consumer
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USE DIFFERENT CARD AS AUTO DEBIT

  • Consumer
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ROUTER NO POWER ALLO

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WHERE CAN I ACCESS SIMPLY SOUTH APP

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WHAT IS NETFLIX

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WILL I BE CHARGED FOR USING DIFFERENT PAYMENT METHODS

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DO I HAVE TO PAY TO ACCESS THE ASTRO FIBRE APP

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I FORGOT MY NETFLIX USERNAME OR PASSWORD HOW DO I FIND MY USERNAME OR RESET MY PASSWORD

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HOW MUCH IS SIMPLY SOUTH WITH ASTRO

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HOW DO I CANCEL MY SUBSCRIPTION FOR MULTIROOM SMART TV

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IN A SCENARIO WHERE THERE ARE MORE THAN 1 MESH UNIT IS IT POSSIBLE TO PAIR THE SECOND MESH UNIT WITH THE FIRST MESH RATHER THAN THE WIFI ROUTER

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HOW DO I UPDATE MY LIST OF REGISTERED DEVICES TO REMOVE MY OLD SMART TV AND ADD MY NEW SMART TV DEVICE IF I HAVE ALREADY MAXIMISED THE NO OF REGISTERED DEVICES

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WHAT IS THE CONTRACT PERIOD OF THE PVR BOX

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HOW MUCH DOES A WETV VIP SUBSCRIPTION VIA ASTRO COST

  • Consumer
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CHECK SMART CARD STATUS FROM STB DIAGNOSTICS HD ENABLED BOX

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HOW DO I REGISTER FOR AN ASTRO ID

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DISABLING BAND STEERING HUAWEI K562E

  • Consumer
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MAXIS HUAWEI ROUTER

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CHANGE TV SETTINGS ULTRA BOX ULTI BOX

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AM I ABLE TO SUBSCRIBE FOR VIDEO ON DEMAND

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HOW TO REFRESH MY SMARTCARD IN MY ASTRO

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WHAT WILL HAPPEN IF I DOWNGRADE MY PACKS OR TERMINATE ASTRO SERVICES BEFORE THE END OF MY CONTRACT TERM

  • Consumer
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HOW CAN I ACCESS PRIME VIDEO VIA ASTRO

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ARE ANY OF THE PURCHASES ON THE ASTRO SMART TV APP SUBJECTED TO THE 8 GOVT TAX

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IS SERVICE TAX IMPOSED ON CSR PROJECT ACCOUNTS

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HOW DO I CHECK WHAT MY ASTRO SUBSCRIPTION PLAN IS ON MY ASTRO

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WHAT IS ASTRO GO

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WHAT IS THE NEW USER INTERFACE ON THE ULTRA BOX

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HOW MANY PROFILES CAN I CREATE

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CONSTANT LOADING BUFFERING WHEN WATCHING VOD VIDEO ON DEMAND CONTENT

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IF A CUSTOMER TERMINATED ALL THEIR SERVICES WITH ASTRO WILL THEY STILL RECEIVE THEIR PAPER BILL

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CAN I DOWNLOAD CONTENT ON THE VIU APP FOR OFFLINE VIEWING

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DO I HAVE TO PACK MY EQUIPMENT BEFORE HANDING IT OVER TO THE COURIER AGENT INSTALLER

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HOW CAN I BECOME AN IQIYI VIP

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CAN I PURCHASE MY PREFERRED CHANNELS INDIVIDUALLY ALA CARTE WITH THE ASTRO ONE PACKS

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CAN ANOTHER PERSON REGISTER THEIR CREDIT CARD TO MY ACCOUNT S AUTO DEBIT FACILITY

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WHAT HAPPENED TO THE WIFI SSID WHEN BAND STEERING IS DISABLED

  • Consumer
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FOLLOW THE STEPS BELOW TO PAIR THE MOBILE APP WITH YOUR TV SCREENON THE ASTRO ULTRA ULTI BOX

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I HAVE MORE THAN ONE CARD REGISTERED FOR ONE TIME PAYMENT WHICH WILL BE CHARGED

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WHAT IS SECUREGO

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WHAT IS THE CONTRACT PERIOD FOR SUBSCRIBING TO THE ASTRO ONE PACKS

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