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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


WHAT DO I DO IF I STILL RECEIVE WHATSAPP PAYMENT REMINDERS EVEN THOUGH I HAVE ALREADY MADE PAYMENT

  • Consumer
  • Business
  • Corporate
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WHAT SHOULD I HAVE READY BEFORE PERFORMING THE EKYC VERIFICATION

  • Consumer
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  • Our Brands


CAN I REQUEST FOR TRANSFER OF EQUIPMENT OWNERSHIP MERGE OF EQUIPMENT SPLIT OF EQUIPMENT IF I HAVE AN OUTSTANDING BALANCE IN MY ACCOUNT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


I ALREADY HAVE A WETV SUBSCRIPTION WHAT WILL HAPPEN IF I USE THE SAME MOBILE NUMBER TO SUBSCRIBE TO WETV VIP VIA ASTRO

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


AM I ELIGIBLE FOR THE ULTI BOX

  • Consumer
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CAN I BE DOWNGRADED TO A LOWER TIER

  • Consumer
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WILL I BE CHARGED AN EARLY TERMINATION FEE IF I TERMINATE MY EXISTING ASTRO PLAN NON ASTRO X3 FOR THE ASTRO X3 PLAN

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


CAN I WITHDRAW MY TERMINATION REQUEST

  • Consumer
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HOW DO I MANAGE MY MULTIROOM SMART TV SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ARE THERE ANY SUBTITLES OR DUBBING AVAILABLE FOR THE CONTENT ON THE IQIYI APP

  • Consumer
  • Business
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  • Advertising
  • Our Brands


HOW DO I KNOW IF I AM BEING CHARGED FOR THE BOX FEE 1

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


I HAVE MORE THAN 1 ASTRO FIBRE SUBSCRIPTION CAN I MANAGE ALL OF MY SUBSCRIPTIONS WITH THE ASTRO FIBRE APP

  • Consumer
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  • Our Brands


WHY IS NETFLIX INCREASING THEIR SUBSCRIPTION PRICES IN MALAYSIA

  • Consumer
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  • Advertising
  • Our Brands


WILL ASTRO ADD MORE DROP OFF LOCATIONS WITH OTHER COURIER PARTNERS IN THE FUTURE

  • Consumer
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I AM A INDIAN FAVOURITES OR MAHARAJA PACK CUSTOMER I WOULD LIKE TO UPGRADE TO THE SUNNXT PREMIUM APP ARE THERE ANY CHARGERS TO UPGRADE FROM SUN NXT LITE APP TO SUN NXT PREMIUM APP

  • Consumer
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  • Our Brands


WHERE CAN I ACCESS VIU VIA ASTRO

  • Consumer
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I AM AN ENTERPRISE SUBSCRIBER TO ASTRO FIBRE BUNDLE WITH ADDITIONAL PURCHASE OF MESH DEVICE WILL I BE CHARGED AN 8 SERVICE TAX

  • Consumer
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CAN I REGISTER MORE THAN ONE CREDIT DEBIT CARD WITH ASTRO

  • Consumer
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WILL THIS CHANGE IN DUE DATE IMPACT MY MONTHLY SUBSCRIPTION

  • Consumer
  • Business
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  • Advertising
  • Our Brands


DO I NEED TO RETURN ALL THE DEVICES AFTER CANCELLATION

  • Consumer
  • Business
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  • Advertising
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WHO IS ELIGIBLE TO SUBSCRIBE TO THE ASTRO X3 PACKS

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS THE PROCEDURE FOR MERGING SPLITTING MY ACCOUNT

  • Consumer
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  • Advertising
  • Our Brands


PVR FUNCTIONALITY NOT AVAILABLE HD ENABLED BOX

  • Consumer
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  • Advertising
  • Our Brands


HOW TO SUBSCRIBE TO HBO MAX APP VIA ASTRO

  • Consumer
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  • Advertising
  • Our Brands


I VE PREVIOUSLY REGISTERED FOR AUTO DEBIT PAYMENT HOW DO I UPDATE MY PAYMENT DETAILS

  • Consumer
  • Business
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  • Advertising
  • Our Brands


HOW WILL THE INITIATIVE IMPLEMENTED BY THE GOVERNMENT AFFECT ASTRO CUSTOMERS

  • Consumer
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  • Our Brands


IN A SCENARIO WHERE THERE ARE MORE THAN 1 MESH UNIT IS IT POSSIBLE TO PAIR THE SECOND MESH UNIT WITH THE FIRST MESH RATHER THAN THE WIFI ROUTER

  • Consumer
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  • Advertising
  • Our Brands


LNB SETUP ULTRA BOX ULTI BOX

  • Consumer
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WHY AM I GETTING ID INCORRECT ID NOT CLEAR WHEN TRYING TO COMPLETE MY EKYC

  • Consumer
  • Business
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  • Advertising
  • Our Brands


WHAT IS THE DIFFERENCE BETWEEN MULTIROOM ASTRO BOX AND MULTIROOM SMART TV

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ZEE5

  • Consumer
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  • Advertising
  • Our Brands


I AM A NEW ASTRO CUSTOMER DO I NEED TO SUBSCRIBE TO THE NEW PACKS

  • Consumer
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  • Advertising
  • Our Brands


IF YOU ENCOUNTER ANY ISSUES WITH PRIME VIDEO ON ASTRO YOU CAN CONTACT ASTRO S CUSTOMER SERVICE CENTRE BY

  • Consumer
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  • Advertising
  • Our Brands


WILL I BE ABLE TO ACCESS NETFLIX ON MY ULTRA ULTI BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


PLEASE INSERT THE CORRECT ASTRO SMART CARD WITH THE ARROW FACING UP S32 HD ENABLED BOX

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


PLEASE INSERT THE CORRECT ASTRO SMART CARD WITH THE ARROW FACING UP S25 HD ENABLED BOX

  • Consumer
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  • Advertising
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CHECK SOFTWARE VERSION STATUS

  • Consumer
  • Business
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  • Advertising
  • Our Brands


HOW DO I REGISTER FOR SECUREGO

  • Consumer
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  • Advertising
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UNABLE TO LOG IN TO THE ASTRO SMART TV APP

  • Consumer
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  • Advertising
  • Our Brands


WHAT ARE THE ITEMS THAT I NEED TO RETURN TO ASTRO

  • Consumer
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MANAGE SUBSCRIPTION UPGRADE BROADBAND SPEED

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


ERR 006 PLEASE CHECK YOUR ROUTER SETTINGS YOUR IP ADDRESS IS RESTRICTED

  • Consumer
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  • Advertising
  • Our Brands


HOW WILL THIS PRICE INCREASE AFFECT MY BILLING CYCLE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL I BE CHARGED FOR ASTRO GO PLUS

  • Consumer
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  • Advertising
  • Our Brands


CHECK SMART CARD STATUS FROM STB DIAGNOSTICS HD ENABLED BOX

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CHECK MY ACCOUNT BALANCE

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT IS ASTRO GO PLUS

  • Consumer
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SLOW BROWSING AT CERTAIN WEBSITE ALLO

  • Consumer
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WHICH SMART TV MODELS SUPPORT THE ASTRO SMART TV APP

  • Consumer
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  • Advertising
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SERVICE CURRENTLY NOT AVAILABE SCNA ERROR ON CERTAIN CHANNELS ULTRA ULTI BOX

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


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