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Sign Up and Install Njoi | Sign Up and Install Njoi.

Njoi

FREE lifetime entertainment.

The NJOI HD Box, comes packed with free 15+ TV channels & 10+ radio channels for a variety of entertainment from local, international, kids, latest news and sports channels!

Njoi

A free satellite TV service from Astro. Watch lifetime entertainment, news, learning & information and more.

 

Njoi

Pictures for illustration only.

Enjoy free access to 15+ TV channels & 10+ radio channels.


* Subject to Astro terms & conditions.

Njoi
 
❯ ❮
njoi
New Decoder
RM325.00

New decoder only without satellite dish & cabling. You must have Astro/Njoi satellite dish and cable installed and working properly.

Including installation.

njoi
New Decoder & Satellite Dish
RM415.00

New decoder complete with satellite dish & cabling.

Including installation.

 
 
 

Nationwide Installation

 

Applying for

Njoi  Astro  UniFi  Maxis 

 

Please enter your full name (As per IC)

Name (As per IC)

Please enter your IC/Passport Number

IC/Passport

Please enter your handphone number

Handphone

Please enter your full address

Installation Address

Please enter your postcode
Postcode
Please enter your city
City
Please enter your state
State

 

Frequently Asked Questions

Find your answers here.

 

WHY SHOULD I APPLY HERE?

We provide one stop service to apply Astro and Broadband for you.
You can avoid driving and queuing at the sales counter. We are the dealer that can help you to handle your application from the beginning to the end.


HOW MUCH DOES IT COST TO APPLY FROM HERE?

We do not charge you when you apply from us. There is no credit card information required to apply here. Charges are the same as you apply from the sales counter.


WHAT IS THE PROCEDURE TO APPLY?

First, you can apply online, we will get back to you immediately during business hour. WhatsApp/Email/Fax us your Photocopy of IC (for malaysian) / Passport (for foreigners). When we receive all the information, we will proceed with your application immediately.


HOW FAST IS THE APPLICATION PROCESS?

Once we receive your application with complete information, we will process your application immediately during business hour. The contractor from the service provider will then contact you for installation appointment once your application is approved.


WHY SHOULD I CHOOSE ASTRO + BROADBAND?

Enjoy greater savings and hassle-free bill payment in one single bill for both Astro and Broadband. You get to enjoy Astro and Broadband at discounted price every month over the contract period of 24 months.


WHAT TV PACKS ARE AVAILABLE?

Astro offers multiple TV packs including Entertainment, Sports, Movies and Kids options. You can choose a pack that matches your viewing preferences and add optional streaming apps where available.


CAN I SUBSCRIBE TO TV ONLY WITHOUT BROADBAND?

Yes, you may subscribe to Astro TV packs without bundling broadband. However, bundling Astro TV with Fibre Broadband may provide better monthly savings and convenience with a single bill.


WHAT BROADBAND SPEED DO I NEED FOR MY HOME?

For small households with light streaming and browsing, 100Mbps is usually sufficient. Larger families, gamers or heavy streamers may benefit from 500Mbps or 1Gbps plans for smoother performance across multiple devices.


IS THERE A CONTRACT PERIOD?

Most Astro TV and Fibre broadband plans come with a 24-month contract. Early termination charges may apply if cancellation is made before the contract ends.


CAN I UPGRADE MY TV PACK OR BROADBAND PLAN LATER?

Yes, you may upgrade your TV pack or broadband speed at any time, subject to eligibility and coverage. A new contract period may apply depending on the upgrade.


HOW WILL I RECEIVE MY BILL?

Your monthly bill will be issued directly by Astro. You may receive it via email or access it through your Astro account. Bundled customers will receive a single combined bill for TV and broadband services.


WHAT PAYMENT METHODS ARE AVAILABLE?

Payment methods may include online banking, auto debit, credit card or other approved payment channels provided by Astro. Our team can guide you during the registration process.


WHAT HAPPENS IF THERE IS A SERVICE INTERRUPTION?

If you experience any service interruption, you may contact Astro customer support for technical assistance. In many cases, issues can be resolved remotely or a technician will be arranged if necessary.


CAN I RELOCATE MY ASTRO SERVICE TO A NEW ADDRESS?

Yes, relocation is subject to service availability at your new address. Relocation charges and contract adjustments may apply depending on your plan.


DO I NEED A CREDIT CARD TO APPLY?

No, you do not need a credit card to submit your application. Payment setup will be arranged directly with Astro after your service is approved.


CAN I ADD STREAMING SERVICES TO MY TV PACK?

Selected Astro TV packs allow optional add-ons such as streaming services depending on current promotions and availability. Additional monthly charges may apply.


IS WIFI ROUTER PROVIDED WITH FIBRE INSTALLATION?

Yes, a WiFi router is typically provided during fibre installation. The router model may vary depending on the selected broadband speed plan.


CAN I CHECK BROADBAND COVERAGE BEFORE APPLYING?

Yes, we will check the service coverage at your address before proceeding with your application to ensure broadband is available at your location.


WHAT DOCUMENTS DO I NEED FOR BROADBAND REGISTRATION?

For Malaysians, please provide a copy of your MyKad. For foreigners, provide a copy of your passport when submitting your broadband application.


HOW LONG UNTIL INSTALLATION AFTER APPLICATION?

After your application is approved, the service provider typically contacts you within 2 to 7 working days to arrange the broadband installation appointment.


WHAT IS THE CONTRACT PERIOD FOR BROADBAND?

Most Astro Broadband plans come with a 24-month contract starting from your installation date. If you relocate, a new 24-month contract may apply at your new address.


CAN I MOVE MY BROADBAND TO A NEW ADDRESS?

Yes, you can relocate your broadband service, subject to service availability at the new address. Your contract may reset for another 24 months from the new installation date.


CAN I REQUEST INSTALLATION CHANGES OR DEVICE RELOCATION IN MY HOME?

Yes, you may request to relocate broadband devices within your home. Non-standard installation charges may apply and are payable to the installer directly after assessment.


IF I HAVE AN EXISTING BROADBAND CONTRACT, CAN I SWITCH TO ASTRO BROADBAND?

Yes, you can switch to Astro Broadband. To avoid service interruption, it is recommended to activate the new service before terminating your current broadband contract.


IS THERE AN INSTALLATION FEE FOR NON-STANDARD INSTALLATION?

Standard installations may be free during promotions, but non-standard installations (e.g., device relocation or complex wiring) may incur extra charges payable directly to the installer.


IS THE EKYC VERIFICATION MANDATORY IS THERE AN ALTERNATIVE TO EKYC

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WILL MY HBO MAX APP PROFILE WATCH HISTORY OR FAVORITES BE SAVED IF I SUBSCRIBE DIRECTLY VIA HBO

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


WHAT INFORMATION IS REQUIRED TO PAY MY ASTRO BILL

  • Consumer
  • Business
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  • Advertising
  • Our Brands


DOES THIS MEAN THAT I MUST PAY MORE FOR MY ASTRO SERVICE FROM MARCH 2024 ONWARDS

  • Consumer
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ARE THERE ANY SUBTITLES OR DUBBING AVAILABLE FOR THE CONTENT ON VIU

  • Consumer
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  • Advertising
  • Our Brands


SLOW BROWSING AT CERTAIN WEBSITE MAXIS

  • Consumer
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  • Advertising
  • Our Brands


CAN I RETURN THE BOX EVEN AFTER I HAVE BEEN CHARGED FOR THE BOX FEE 1

  • Consumer
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  • Corporate
  • Advertising
  • Our Brands


IS THE PARTNERSHIP WITH NETFLIX IS A MONOPOLY OF OTT APPS

  • Consumer
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WHAT HAPPENS IF I PAY MORE THAN WHAT IS STATED IN MY BILL

  • Consumer
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  • Our Brands


WHERE CAN I VIEW ALL MY BILL STATEMENTS

  • Consumer
  • Business
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CAN I STILL RETURN THE ULTRA BOX AND ULTI BOX AFTER I HAVE BEEN CHARGED THE FEES

  • Consumer
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WILL THERE BE ANY PENALTY FEES IF I CANCEL MY ZEE5 PREMIUM SUBSCRIPTION

  • Consumer
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WHAT ARE THE DEVICES REQUIRED TO FORM A MESH WIFI NETWORK

  • Consumer
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I AM SUBSCRIBING TO ASTRO FIBRE BUNDLE WHAT IS THE TAX CHARGED TO THE SERVICES

  • Consumer
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I HAVE QUESTIONS ABOUT DISNEY CONTENT PRODUCT FEATURES AND APP FUNCTIONS WHO CAN I CONTACT

  • Consumer
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HOW DO I ENJOY SIMPLY SOUTH APP ON THE ULTRA OR ULTI BOX

  • Consumer
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I HAVE TWO ASTRO IDS WHICH ONE DO I USE TO LOG IN TO THE ASTRO FIBRE APP

  • Consumer
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SERVICE CURRENTLY NOT AVAILABE SCNA ERROR ON CERTAIN CHANNELS HD ENABLED BOX

  • Consumer
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MY ACCOUNT IS DISCONNECTED HOW DO I RECONNECT MY ACCOUNT

  • Consumer
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WHY BAND STEERING IS DISABLED BY DEFAULT

  • Consumer
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HOW ARE THE PRORATED CHARGES FOR SERVICE TAX CALCULATED

  • Consumer
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  • Our Brands


ERROR MESSAGE DEVICE WAS NOT FOUND

  • Consumer
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HOW MANY DEVICES CAN I USE TO STREAM ZEE5 AT THE SAME TIME

  • Consumer
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MY INITIAL SUBMISSION WAS UNSUCCESSFUL AND I WANT TO REAPPLY FOR E INVOICE HOW SHOULD I PROCEED

  • Consumer
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WHERE CAN I UPDATE MY CONTACT DETAILS

  • Consumer
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I AM CURRENTLY ON THE OLD MULTIROOM PRICING WILL I BE AUTOMATICALLY SWITCHED TO THE NEW PRICING

  • Consumer
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WHY ARE SOME TITLES NOT AVAILABLE FOR DOWNLOAD ON ASTRO GO

  • Consumer
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ARE THERE ANY EXTRA CHARGES INCURRED IF I MAKE A PAYMENT THROUGH ASTRO QUICK PAY

  • Consumer
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  • Our Brands


CAN I BE DOWNGRADED TO A LOWER TIER

  • Consumer
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AM I ELIGIBLE FOR THE ASTRO REWARDS

  • Consumer
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  • Our Brands


HOW CAN I SUBSCRIBE TO THE MULTIROOM SMART TV

  • Consumer
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  • Advertising
  • Our Brands


WHAT ARE THE SUBTITLES AVAILABLE FOR THESE NEW CHANNELS

  • Consumer
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  • Advertising
  • Our Brands


I DO NOT WISH TO CONTINUE SUBSCRIBING TO ASTRO GO PLUS AND I HAVE MORE THAN 200 HOURS OF RECORDED CONTENT WHAT WILL HAPPEN TO MY RECORDED CONTENT

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW DO I CANCEL MY ZEE5 PREMIUM SUBSCRIPTION

  • Consumer
  • Business
  • Corporate
  • Advertising
  • Our Brands


HOW CAN ASTRO CUSTOMERS ENJOY WETV

  • Consumer
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  • Advertising
  • Our Brands


HOW MANY DEVICES CAN I WATCH ON AT THE SAME TIME WITH THE ASTRO X3 PACKS

  • Consumer
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  • Our Brands


CHECK IP DIAGNOSTICS HD ENABLED BOX

  • Consumer
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  • Our Brands


UNABLE TO INSTALL ASTRO APP TO MY SMART TV

  • Consumer
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  • Advertising
  • Our Brands


HOW DO I ACCESS THE IQIYI APP ON THE ULTRA ULTI BOX

  • Consumer
  • Business
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  • Advertising
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WHAT HAPPENS IF I DO NOT RECEIVE ANY SECUREGO NOTIFICATION ALERT TO AUTHORISE TRANSACTIONS OR IF MY PHONE FREEZES

  • Consumer
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  • Our Brands


HOW CAN I BENEFIT FROM BAND STEERING FEATURE BEING DISABLED

  • Consumer
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  • Advertising
  • Our Brands


I FORGOT MY PASSWORD WHAT DO I DO NOW

  • Consumer
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WHICH FEATURES ARE NOT AVAILABLE IN THE NEW MY ASTRO

  • Consumer
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WHICH SMART TV MODELS SUPPORT THE ASTRO SMART TV APP

  • Consumer
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I DIDN T RECEIVE ANY SMS NOTIFICATION ON THE ASTRO BOX SMART CARD SIM CARD RETRIEVAL REQUEST

  • Consumer
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ARE THESE PPV PURCHASES SUBJECT TO SERVICE TAX

  • Consumer
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WHAT WILL HAPPEN TO MY DISNEY ACCESS IF MY ASTRO SERVICE IS SUSPENDED

  • Consumer
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IS THERE ANYTHING I NEED TO DO FOR THE NEW DISNEY APP

  • Consumer
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WHO CAN I CONTACT FOR MORE INFORMATION ON THE E INVOICING IMPLEMENTATION

  • Consumer
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HOW DO I BROWSE FOR SHOWTIMES BY CHANNELS

  • Consumer
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